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Resident Hotel & SPA

Tokhtarova st., 100, Almaty 050010 Kazakhstan
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Traveller (22)
Room & Suite (9)
Dining (4)


#11 of 123 B&Bs / Inns in Almaty
Showcasing a barbecue and spa center, Resident Hotel Almaty is located in Almaty. Guests can enjoy the on-site bar. Free WiFi is available throughout the property and free private parking is available on site. All rooms have a flat-screen TV. You will find a kettle in the room. Extras include bathrobes and slippers.
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Tokhtarova st., 100, Almaty 050010 Kazakhstan
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Almaty Airport10 kmSee all flights
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13Reviews0Q+A0Room tips
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ADOLF wrote a review Aug 2019
England, United Kingdom36 contributions49 helpful votes
We were disappointed with our stay here, given all that it promised on booking.com. The room itself was fine, very clean and has what you need for a 4 night stay but we thought we were paying for much more. Booking.com suggested there was a kettle and kitchenette in the room... non existent. What’s the point of having 2 cups and saucers but no kettle?! Also suggested tea and coffee was free - I was given a shocking stare when I asked where the coffee was in the kitchen/breakfast room. Meant to be a shared kitchen but when we asked if we could use some boiling water/kettle for some instant noodle (we’re travelling!) they said they didn’t have any and wasn’t anywhere to use this... Spa and pool area was suggested to be free, or at least some of it - costs £10 an hour!!!! Crazy the WiFi is absolutely terrible and we were right by the router! I also found the staff to be quite off hand and rude when we asked for help/any questions. It cost £15 extra if you want to check in before 14:00 so don’t expect to get lucky with an early room if you’re here in the morning!
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Date of stay: August 2019Trip type: Travelled as a couple
2 Helpful votes
benoville wrote a review Jun 2017
Liverpool, United Kingdom31 contributions48 helpful votes
the hotel was spotless,the staff spoke little english ,thank you google translate and the wifi was v good although I never use roam on my mobile i have been given £125 bill for a week I should point out its being investigated”,no restaurant to have meal in,nearest eating place half a mile walk,,no quite bar except for the bar in the pool area which cost 7000t,the literature promised all this from booking .com including kettle in room but the staff new nothing,whats the use having 2 cups and saucers in room without a kettle?
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Date of stay: May 2017
Trip type: Travelled as a couple
1 Helpful vote
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Frequently Asked Questions about Resident Hotel & SPA
What are some of the property amenities at Resident Hotel & SPA?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Resident Hotel & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Resident Hotel & SPA?
Yes, free parking is available to guests.
What are some restaurants close to Resident Hotel & SPA?
Conveniently located restaurants include Tandem, Ahiska, and Glamour.
Does Resident Hotel & SPA have an airport shuttle?
Yes, Resident Hotel & SPA offers an airport shuttle for guests. We recommend calling ahead to confirm details.