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Kazzhol

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266 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Pretoria, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Although the room was small (single), the hotel staff was very friendly and efficient, and really tried to go the extra mile with any request or service. Breakfast was very good, with a nice selection. Nice indoor pool and quite decent fitness centre.

Review collected in partnership with this hotel

Helpful?
Thank Albri S
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

We stayed in this 1 star hotel for a business trip. - night 1: The bed was very soft (too old), so we were almost sleeping on the floor! - night 2: After our complain, hotel changed the mattress, and they put a piece of wood, alike a door, between the mattress and fitted sheet!!!!!!! No need to write down... More 

Helpful?
Thank Saniaz A
Singapore, Singapore
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

There is so much to like about staying at this hotel. The staff are friendly, helpful and very welcoming. Room was cosy, clean, spacious and nice. Breakfast was a pretty good spread. Conveniently located, there is a mini mart just outside of the hotel and if you can’t find what you need here there is a much bigger one just... More 

Helpful?
1 Thank Mystiecat
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Mystiecat! Thank You for choosing to stay with us and I am glad to hear that Your stay with us was a memorable one! We look forward to welcoming You back to the hotel in the near future. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria More 

sunnyvale
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

do ask for such a room, it was spiritual to watch the mountains from the balcony. very friendly reception, superb room, great breakfast, 20' walk to metro and less to eateries, even a delicious delicatessen next door. only odd thing was the wait staff's stare when i notified them of a puddle on the floor to the buffet, they ignored... More 

Helpful?
Thank dragonmom2
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear dragonmom2! Thank You for Your review. I am glad to hear that overall Your experience was positive. I am disappointed to hear that our staff didn't meet Your expectations. Please note that this information has been passed on to our concerned staff. All Your comments are essential to educating our staff about good and bad service. Thank You and... More 

London, United Kingdom
Level Contributor
67 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 weeks ago

Due to a problem with flights I only had an overnight stay at the Kazzhol. After a tortuous journey it was good to be greeted by a friendly and efficient receptionist and to find the room comfortable, albeit by now I could have slept anywhere. To get some time in Almaty I was up and enjoying the included breakfast early... More 

Helpful?
Thank Blank70
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Blank70! Thank You for taking the time to review Your stay with us. I am very pleased to hear that our staff made Your stay pleasant. It is very important to know that You were completely satisfied with the service provided by our team. We are looking forward to Your next visit. Kind regards, KAZZHOL hotel Almaty Front-office manager... More 

Voorschoten, The Netherlands
Level Contributor
180 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 18 October 2016

Quiet location on a small street, away from noisy avenues, surrounded by appartment buildings. Nice large quiet rooms (we stayed twice, in room 640 and 647) in rather new hotel with good beds. Good free WiFi, excellent breakfast. ATM in reception. Storage room for luggage. Except at night, a busstop from line 92 direct to/from the airport (40 min./ 90... More 

Helpful?
Thank MarcelTraveller
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear MarcelTraveller! Thank You for Your comments. I am so glad to hear that You enjoyed Your stay with us! I hope Your next stay is just around the corner. Call us if there is anything we can help You with. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria More 

Sydney
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2016

I arrived at Kazzhol Hotel after a very stressful trip from Uzbekistan. I was greeted by wonderful staff on the front desk who informed me I had been upgraded to a deluxe room. My room was spacious and the bed the most comfortable I have ever slept in! Air conditioning was very accurate and the bathroom was well equipped. As... More 

Helpful?
1 Thank Shane1406
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Shane1406! Thank You for taking the time on sharing with us Your impressions following Your stay at Kazzhol Almaty hotel. Our team is very happy to know that we meet Your expectations. It is very important to know that You were completely satisfied with the service provided by our team. We look forward to welcoming You back to the... More 

Tehran, Iran
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 September 2016

I had been in Almaty last week for business trip and i stayed at Kazzhol hotel for 4 Nights. First of all i should Notice you to be careful Taxi drivers specially from airport to hotel. They took 15000 TN from me and the max rate i found it was about 3000 TN , so i recommended you strongly arrange... More 

Helpful?
Thank HamedTalaforoush
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Hamed Talaforoush! Thank You for taking the time to review Your stay with us. Your comments concerning airport transfer are correct. Better to arrange it in advance, hotel transfer are safe and reliable. We will let Anastasya know that You were pleased with her service. We hope to welcome You back to the hotel in the near future. Kind... More 

New York, New York, United States
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 September 2016

This hotel may have the smallest room I have ever stayed in, but I am small, so I did not mind. It was extremely sunny and clean and the view out my window was kind of sweet. It was very inexpensive as well. After the huge hotel I stayed at in Astana, this was a nice change. It is located... More 

Helpful?
Thank Michal S
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Michal S! Thank You for taking the time on sharing with us Your impressions following Your stay at Kazzhol Almaty hotel. I am so glad to hear that You enjoyed Your stay with us! I hope Your next stay is just around the corner. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria More 

Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2016 via mobile

Arrived in the evening from Bishkek and found teception staff friendly and got ecactly what we had asked for - double on non-smoking room. A bit surprised when entering room to find such a modern look a la Novotel. Room is spacious with safe and complimentary bottle of water. There is a minibar - sadly not complimentary! ! Pillow menu... More 

Helpful?
Thank Herb S
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Herb S! Thank You for giving us a perfect rating and for recommending our hotel to other travelers. I'm happy that you enjoyed Your stay and I'm looking forward to having You again as a guest in our hotel. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Kazzhol hotels are the modern and conveniently located hotels, with good capacity and wide range of services. Having the rooms of different categories, we create the excellent conditions for both short-term and long-term accommodation with children. ... more   less 

Additional Information about Kazzhol

Address: Gogolya St., 127/1, Almaty 50000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: RM293 - RM458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kazzhol 4*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity and Priceline so you can book your Kazzhol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Luxury Hotel in Almaty
#6 Best Value Hotel in Almaty
#9 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Kazzhol staff and other travellers.
1 question
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Questions? Get answers from Kazzhol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with view to mountains”
 of 5 bubbles dragonmom2, 10 Nov 2016 | Read review
“Avoid the rooms on the first floor between the reception and the elevators, because of walking/talking people.”
  • Room 640
  • Room 647
  • View from room 640
  • Room 647
  • Room 640
 of 5 bubbles MarcelTraveller, 18 Oct 2016 | Read review
“Go for front city and mountain facing top floors”
 of 5 bubbles vinchy, 19 Jun 2016 | Read review
“comfort room”
 of 5 bubbles valdasd2015, 17 Jun 2016 | Read review
“Summer - ask for a balcony or patio room”
 of 5 bubbles Max_scot1976, 10 May 2016 | Read review
5 of 5
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