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Kazzhol

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1 room 2 adults 0 children
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Kazzhol
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289 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Klang, Malaysia
Reviewed yesterday NEW

It was a short stay and I got in Almaty in the early hours. I dozed off right away as I laid my head on the pillow. And my other fellow travelers also complimented the comfortable bed. If I had known Russian, I would have asked the receptionist where did they buy their mattress.. LOL. Breakfast was satisfying, some nice...

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Helpful?
Thank marcofahmey
Romania
Reviewed 2 weeks ago

Perfect hotel between flights and a very nice choice! Very friendly hotel staff, English speakers, comfortable room, nice restaurant. Indoor space for smokers. Bonus with the pool, sauna and gym. Very nice!

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Thank Adrian C
Reviewed 6 February 2017 via mobile

A perfect hotel for a family. Comfortable bed, warm room, hot water and very central location. Easy to find. Definitely will go next time. Staff is gentle and breakfast is good with various choices even Chinese menu is available. They are very prompt and accurate on timing. Thank you good hospitality.

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Thank emre d
vancouver
Reviewed 31 December 2016

Hotel was clean and spacious enough. Shower didn't work properly and didn't get fixed. Good for one night but would not stay longer. Good enough location but certainly better choices. Staff were good so made up for some of the shortcomings.

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Thank patsychom
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Patsychom! Thank You very much for taking time for review about our Hotel. First of all let me on behalf of the hotel team apologize for any disturbance You have experienced. It is unfortunate to read that Your experience at our Hotel was not meeting Your expectations. We assure You that all your comments regarding the housekeeping are communicated...

Reviewed 16 December 2016

We were there for almost a month on our business trip and found this hotel as a comfortable and nice choice for people on business. The staff is quite good and they can speak English too :) The rooms were decent enough but the gym timings were very odd. The hotel location is also good.

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Helpful?
Thank suniln454
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear suniln454! Thank You for Your review and for choosing our hotel. I'm happy that You enjoyed Your stay and I'm looking forward to having You again as a guest in our hotel. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Reviewed 7 December 2016

I was there one night. I noted overdue things in the Minibar, there were some issues with the sink which simply didn't work. Plus, I tried to order food from Room service menu and personnel did not recommend to order some dishes saying that "it is disgusting". However, all these issues were immediately resolved (after one call to the reception)....

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Thank OEV85
Pretoria, South Africa
Reviewed 2 December 2016

Although the room was small (single), the hotel staff was very friendly and efficient, and really tried to go the extra mile with any request or service. Breakfast was very good, with a nice selection. Nice indoor pool and quite decent fitness centre.

Review collected in partnership with this hotel
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1Thank Albri S
Reviewed 18 November 2016 via mobile

We stayed in this 1 star hotel for a business trip. - night 1: The bed was very soft (too old), so we were almost sleeping on the floor! - night 2: After our complain, hotel changed the mattress, and they put a piece of wood, alike a door, between the mattress and fitted sheet!!!!!!! No need to write down...

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1Thank Saniaz A
VictoriaPukhova, Фронт-офис менеджер at Kazzhol, responded to this review
Google Translation

Уважаемые модераторы Tripadvisor, Данный отзыв не является подлинным, т.к. данный гость не проживал в отеле КАЗЖОЛ Алматы.

Singapore, Singapore
Reviewed 13 November 2016

There is so much to like about staying at this hotel. The staff are friendly, helpful and very welcoming. Room was cosy, clean, spacious and nice. Breakfast was a pretty good spread. Conveniently located, there is a mini mart just outside of the hotel and if you can’t find what you need here there is a much bigger one just...

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1Thank Mystiecat
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Mystiecat! Thank You for choosing to stay with us and I am glad to hear that Your stay with us was a memorable one! We look forward to welcoming You back to the hotel in the near future. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

sunnyvale
Reviewed 11 November 2016

do ask for such a room, it was spiritual to watch the mountains from the balcony. very friendly reception, superb room, great breakfast, 20' walk to metro and less to eateries, even a delicious delicatessen next door. only odd thing was the wait staff's stare when i notified them of a puddle on the floor to the buffet, they ignored...

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Thank dragonmom2
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear dragonmom2! Thank You for Your review. I am glad to hear that overall Your experience was positive. I am disappointed to hear that our staff didn't meet Your expectations. Please note that this information has been passed on to our concerned staff. All Your comments are essential to educating our staff about good and bad service. Thank You and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free Parking
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Kazzhol hotels are the modern and conveniently located hotels, with good capacity and wide range of services. Having the rooms of different categories, we create the excellent conditions for both short-term and long-term accommodation with children. ... more   less 

Additional Information about Kazzhol

Address: Gogolya 127/1, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: RM319 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kazzhol 4*
Number of rooms: 175
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Almaty
#5 Luxury Hotel in Almaty
#9 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Kazzhol staff and other travellers.
2 questions
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Questions? Get answers from Kazzhol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with view to mountains”
 of 5 bubbles dragonmom2, 10 Nov 2016 | Read review
“Avoid the rooms on the first floor between the reception and the elevators, because of walking/talking people.”
  • Room 640
  • Room 647
  • View from room 640
  • Room 647
  • Room 640
 of 5 bubbles MarcelTraveller, 18 Oct 2016 | Read review
“Go for front city and mountain facing top floors”
 of 5 bubbles vinchy, 19 Jun 2016 | Read review
“comfort room”
 of 5 bubbles valdasd2015, 17 Jun 2016 | Read review
“Summer - ask for a balcony or patio room”
 of 5 bubbles Max_scot1976, 10 May 2016 | Read review
5 of 5