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Holiday Inn Almaty

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Traveller (123)
Room & Suite (86)
Dining (10)
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Overview
  • Excellent19%
  • Very good51%
  • Average23%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Almaty
Special Offer: Book Direct and Save
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Offers from Holiday Inn Almaty
Special Offer: Book Direct and Save
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Reviews (471)
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71
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10
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All reviewsbusiness tripvery comfortable roomconference roomnice hotelspecial thanksnice breakfastintercontinental hotelstayed one nighthotel staffbusiness centermini barwi fitaxiinnscitybizgym
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1 - 5 of 290 reviews
Reviewed 1 week ago

Arrived at 7.30 a.m as a transit stay with other passengers. Were tired and were pleasantly surprised by the front desk manager that we had free breakfast. Our guide was also told we had free dinner at 7p.m which made our day.Breakfast was good. Some...More

Thank Eternity60
Response from Alikhan B, Front Office Manager at Holiday Inn AlmatyResponded 4 days ago

Dear Sir, Thank you for taking time to share your valuable feedback following with your last stay We are sorry to hear about the experience you had during your stay in our hotel. We made a thorough investigation of the issue you shared and would...More

Hotel's Favourite
Reviewed 14 April 2018 via mobile

Room 827,Shakeel. Was staying at the Holiday Inn and had some issues with my reservation. Approached the reception and The night team on the 12th could hardly help but approached the reception again the n cut day and Diana immediately went out of her way...More

Thank 11Shaks
Response from Leila C, Manager at Holiday Inn AlmatyResponded 21 April 2018

Dear Guest, Thank you for your review of our hotel. It is a pleasure to know that you enjoyed your stay with us. Our team is so proud of such high evaluation, and always strive to offer the best services to our guest and your...More

Reviewed 2 weeks ago via mobile

This is a semi boring 3-star hotel. Rooms are adequate and clean, but sterile and boring in appearance. The hotel bar has sufficient stock, but lacks any touch or soul to it and it’s over-lit and prices are not good value. Gym is small, but...More

Thank Yeager74
Response from Leila C, Guest Relations Manager at Holiday Inn AlmatyResponded 1 week ago

Dear Yeager, Thank you for your review of our hotel. It is a pleasure to know that in general you enjoyed your stay with us. Our team is always strive to offer the best services to our guest and your comments are very important for...More

Reviewed 4 weeks ago via mobile

A hotel not in the best part of the city and a potentially breathtaking view at the mountains is spoiled by a huge construction site nearby. The overall service is desperately trying to be good, but they fail at times. A staff member sent me...More

Thank Anatoly V
Response from Leila C, Guest Relations Manager at Holiday Inn AlmatyResponded 3 weeks ago

Dear Anatoly, Thank you for your review of our hotel. We are sorry that we did not meet your expectations. Our team is always strive to offer the best services to our guest , and your comments are very important for us. We hope to...More

Reviewed 4 weeks ago via mobile

I have visited the hotel 2 times in 2 consecutive months. Both visits have been quite long: all together more than 30 days. So I can say for sure that I know well this hotel... The location is perfect - very close to “Nurly Tau”...More

Thank AdrianChD
Response from Leila C, Guest Relations Manager at Holiday Inn AlmatyResponded 3 weeks ago

Dear Adrian, Thank you for your review of our hotel. It is a pleasure to know that in general you enjoyed your stay with us. Our team is always strive to offer the best services to our guest and your comments are very important for...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$79 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Almaty
#10 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Almaty
#10 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (86)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Monesh-Mishra
17 June 2016|
AnswerShow all 4 answers
Response from Ibero_15 | Reviewed this property |
I can't remember Indian food there.
1
Vote
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abhishekmittal02
20 July 2015|
AnswerShow all 2 answers
Response from Holiday_Inn_Almaty | Property representative |
Thank you for considering Holiday Inn Almaty as a place to stay. But we do not offer this facility within the hotel bedrooms. Our apologies for that. Perhaps service apartments is what is needed. Best Regards, Hotel... More
0
Votes
Room Tips
"My room had a nice view of the mountains and city"
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"Not facing the main street"
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"Ask for the room facing the mountain or Kcell for a quiet room. Room on the other side are facing the main..."
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"Backside rooms are without traffic noise."
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