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Rixos Almaty

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Traveller (356)
Room & Suite (104)
Dining (34)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“rain shower”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (712)
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449 results
Traveller rating
274
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274
135
25
8
7
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All reviewsbusiness tripexcellent hotelrain showerlobby barguest relationsbreakfast buffetturkish bathsteam roomgreat spawithin walking distancecentral locationfitness centerenjoyed my staynon smoking roomvisiting almatycomfortable roomscity
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1 - 5 of 449 reviews
Reviewed 2 weeks ago via mobile

I was Rixos Almaty for one night only but get very good experience there. Breakfast buffet is very nice, rich and delicious varieties! Lobby patisseria is so nice, business lunch as well! Guest relation and front office team are very helpfull. Technic service is so...More

Thank hüseyin b
Response from Zakaria T, Guest Relations Manager at Rixos AlmatyResponded 2 weeks ago

Dear Mr. Huseyin B, Thank you for sharing your great review with us. It is always rewarding to hear about our friendly staff and the impact they had on our guests’ experience during their stay with us. Our team is our greatest asset and always...More

Reviewed 3 weeks ago via mobile

I have always a very pleasant stay at the Rixos Almaty. The staff is very friendly and helpful. The rooms are very comfortable and the breakfast buffet is very good. The hotel is well located to explore the city center by foot.More

Thank 7Eric60
Response from Zakaria T, Guest Relations Manager at Rixos AlmatyResponded 3 weeks ago

Dear Guest, Thank you for the continued choice of our hotel! We are indeed pleased to read that we could live up your expectations once more. And, appreciate your positive comments on friendly staff, room, breakfast, as well as our convenient location. These are the...More

Reviewed 26 February 2018

As a long staying guest of Rixos Almaty I am finding it easier as time goes by to compliment the Kazakh culture and friendliness more often. Recently I was visiting Spain and realised My family Ring was missing from my right hand, I called a...More

Thank Jask56
Response from Zakaria T, Front Office Director at Rixos AlmatyResponded 27 February 2018

Dear Mr. Jask56, Let us first thank you for sharing such a generous review with other travelers. We are delighted to read that you found our staff friendly and very helpful. Your words of appreciation mean a world to us. We have shared your kind...More

Reviewed 24 February 2018

I really enjoyed the hotel but too many minor niggles to give it a 5* 1) Really annoying and jarring discordant harsh trumpet jazz music in public areas, NOT what I what as peaceful music to enjoy breakfast or before I set off for work....More

1  Thank DRMB
Response from Zakaria T, Guest Relations Manager at Rixos AlmatyResponded 6 March 2018

Dear Guest, Thank you for having taken the time to write such a detailed review. We appreciate your overall nice rating and delighted to read that you enjoyed the hotel overall as well as the staff, though there were some points we still could do...More

Reviewed 21 February 2018

Central location next to beautiful green park, spacious lobby full of flowers and trees. Fast and responsive service for 24 hours. Delicious dining and great variety of food for breakfast. Enchanting spa experience, one of the largest indoor hotel swimming pools. Rooms are clean and...More

Thank Oybek K
Response from Zakaria T, Director of Rooms and Guest Relations Department at Rixos AlmatyResponded 22 February 2018

Dear Mr. Oybek K, Thank you very much indeed for choosing our hotel and sharing your great experience with other guests. It is a pleasure to read how much you enjoyed your stay and loved many aspects of our hotel including the location, food, rooms...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$183 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (356)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"The park views and mountains are beautiful"
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"Park view is the the best. Should try swimming pool and spa, helps to relax. Cheaper to order taxi using..."
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"Rooms connecting with suit rooms can be smaller"
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"we liked city view more than park view"
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