We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rixos Almaty

Save
Share
Traveller (370)
Room & Suite (96)
Dining (38)
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(42 reviews)
“excellent hotel”(27 reviews)
“rain shower”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$160.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Almaty hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "eff8291122d547928b8c83284fda40ec", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1723972,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[119258835],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":160,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"eff8291122d547928b8c83284fda40ec","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":160,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":160,"highestMetaPriceDisplay":-1,"hotelName":"Rixos Almaty","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImVmZjgyOTExMjJkNTQ3OTI4YjhjODMyODRmZGE0MGVjIiwiQUlLIjoiOTk0MTYyMmU1OTJjNDZhMmE1MzI0ZTMyNmRhYTI5MjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/08/2018", "checkOut": "28/08/2018", "lowestPrice": "US$160", "hasDates": true, "hacComplete": false, "contentIdMappings": {"119258835":"TravelClickIB50"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (771)
There are newer reviews for Rixos Almaty
See the most recent reviews
Filter reviews
494 results
Traveller rating
307
141
29
10
7
Traveller type
Time of year
LanguageEnglish
More languages
307
141
29
10
7
Show reviews that mention
All reviewsbusiness tripexcellent hotelrain showerlobby barbreakfast buffetguest relationsturkish bathsteam roomgreat spacentral locationbusiness travelersushirooms are spaciousvisiting almatynon smoking roomgymcity
FilterEnglish
Updating list...
11 - 15 of 494 reviews
Reviewed 4 weeks ago

I have stayed here in an apartment in Rixos Almaty now for over 3 years, in that time I have made several requests for many different things, I can honestly say all my requests have been dealt with amiably and promptly. The Staff are the...More

Thank Jask56
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 4 weeks ago

Dear Jask56. Let us thank you for choosing "Rixos Almaty" Hotel! I sincerely appreciate your finding the time to share your comments with us. It is always a great pleasure to have such a nice feedback which tells us that our people are doing their...More

Reviewed 11 July 2018

I liked this place very much. It is, I suppose, 4/5 star and offers all amenities. It is stylishly furnished in a traditional/classical manner but is warm and friendly and not at all 'corporate'. Efficient staff, small outside area and in a good part of...More

1  Thank bootsanall
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 5 weeks ago

Dear Bootsanall, We sincerely appreciate your finding the time to share your comments with us. It is always a great pleasure to have such a nice feedback which tells us that our people are doing their utmost to meet guest's expectations. We are delighted to...More

Reviewed 7 July 2018 via mobile

This hotel is located in the center, not far from Hard Rock Cafe...in walking distance to Abay Ave. Room was clean and comfortable, great spa center, friendly staff... wide range of food on breakfast... would definitely book again for my next trip to AlmatyMore

Thank Alex C
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 9 July 2018

Dear Alex C, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty. We greatly appreciate your kind words about our hotel, its various outlets and location. Rixos Almaty is aimed to make your staying with us...More

Reviewed 1 July 2018

Stayed in room 529, must be a premium or junior room. Everything was just perfect. Delicious breakfast and dinner! Luxurious spa center, enjoyed swimming pool and Turkish sauna very much. Employees are very helpful especially at the reception. Security is very strict and straightforward, had...More

Thank Q2716UMinfo
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 6 July 2018

Dear Q2716UMinfo, Thank you very much for taking the time to review your stay and for sharing your experience with other travelers. I really appreciate your wonderful compliments and happy that you enjoyed your time with us. Thank you for your recommendation of our hotel!...More

Reviewed 30 June 2018

I was on a business trip during my birthday. The hotel provided me with a surprise complimentary birthday cake. This was such a wonderful surprise and it made my day that much more special and less lonely. The service is very pleasant and accommodating, the...More

Thank Haris H
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 30 June 2018

Dear Haris H, First of all, we would like to thank you very much indeed for your warm comments about our hotel services and facilities, and for choosing Rixos Almaty while you visited our city. We are happy that you enjoyed the comforts of your...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$165 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (370)
Room & Suite (96)
Dining (38)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"best service"
Read review
"Get an inexpensive room and save money for the spa"
Read review
"Ask for premium room on higher floors"
Read review
"City view doesn't offer much to see. Perhaps garden view is better."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing