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Rixos Almaty

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Rixos Almaty
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598 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Singapore
Reviewed 25 August 2016 via mobile

Rixos Almaty is very modern hotel in a pleasant, but central, location in Almaty. It has a spectacular atrium lobby, which reflects thoughtful and careful design. Our room was large for a new urban hotel, well designed, very clean, quiet, with good amenities. Everything in the room worked well. The main hotel restaurant served a good buffet breakfast. For lunch,...

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Helpful?
1Thank jpmsenior
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear jpmsenior, Thank you very much for taking the time to reviw your stay and for sharing your experience with other travellers. I really appreciate your wonderful compliments and happy that you enjoyed your time with us. Thank you for your recommendation of our hotel! It would be my pleasure ro welcoming you back soon. Sincerely yours, Makhmut Zharimbetov General...

Reviewed 24 August 2016

The best hotel to stay in Almaty, Kazachstan. I asked for a late check-out and they let me stay in de room until 6pm!! Sublime breakfast, good clean rooms and the staff was very helpful on every level.

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Helpful?
Thank Frank V
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Frank V, Thank you so much for your extraordinary kind review. There is nothing I would like to add besides a "Thank you". It is great to learn that we were able to exceed your expectations by doing the extra mile. I wish you more equally positive experiences with us. I am looking forward to welcoming you back again....

Reviewed 24 August 2016

I travelled to Astana, Almaty and Tashkent for business trip with group of Thai people. It was nice that you manage to let your Thai Chef to welcoming us during our dinner, as well as delay the buffet closing time as we arrived late. The room was good, eapecially iron and iron board, very important to dress up for the...

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Helpful?
3Thank Nichapa R
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Nichapa R, Thank you so much for your kind feedback and prasing words. It is great to learn that our team were able to meet and exceed your expectations. It was our Thai Chef's pleasure as well to welcome the Group. As you mentioned, indeed, our breakfast provides huge variety pf hot and cold, regional and international specialities that...

Reviewed 22 August 2016

Best location, great service, friendly staff, nice breakfast, nice spa center (working hours till 24-00). Superb rooms, billy-boy Pavel is the best. The only problem was that they do not accept US Dollars as a deposit, got to drive to nearest currency exchange. Also i liked Underground parking.

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Helpful?
Thank KAZAKH S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for this wonderful feedback. I am very pleased to learn that Pavel could make your stay more comfortableas well as the Team of Rixos. Regarding the deposit, let me kindly explain you that we act according the financial regulations we accept deposit only in local currency. For your convenience we do have available exchange...

Bangkok, Thailand
Reviewed 22 August 2016 via mobile

nice hotel for held business function, staff are nice and helpful. room are nice , clean and comfortable. accesary are lovely and useful. food are good. locate in the city, convenience to visit another part of Almaty not too far from shopping center.

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Thank Pammyball
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Pammyball, Thank you for taking the time to share your review about your recent stay with us. Almaty is truly remarkable city and our location is a perfect setting to explore what the city offers starting from nice parks and restaurants. Thank you for noting courtesy of our team. It is always great to receive positive comments and I...

Witney, United Kingdom
Reviewed 22 August 2016

I know and love Rixos Astana, and its Almaty sister is nearly as lovely and certainly worth five stars. The staff are wonderful, anticipating needs, the facilities and rooms are beautiful and well kept, and the location is ideal for the university. I like it very much and have no hesitation in recommending it. I'll be there again soon I...

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Helpful?
Thank DunxEnright
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear DunxEnright, Thank you for your kind words regarding your recent stay with us. I am glad you enjoyed your time while you stayed in the hotel, from the clean and comfortable room to efficieny service received from our team. It is gratifying to read comments such as this, and I will certainly share your notes with our team. Once...

Copenhagen, Denmark
Reviewed 15 August 2016

Located in the city’s heart, it is a convenient base for exploring surroundings. Close to monuments,restaurants and bars. Indulge in a facial and massage at the hotel’s amazing Spa. Chick lobby with very sophisticated lobby restaurant and lovely bar. Best hotel breakfast ever with huge choice of international and local dishes. Nice and cozy room with incredibly comfy beds and...

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1Thank massimomanilo
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Massimomanilo, First of all let me thank you for choosing our Hotel for your recent stay in Almaty! We are very pleased that you enjoyed staying with us and that our location was convenient for you to explore the city. I am glad to read that you enjoyed our spa, the lobby, which is a feature of our hotel....

Jakarta, Indonesia
Reviewed 12 August 2016 via mobile

A pleasant surprise. Modern hotel with very good service, big rooms, a full fletched Spa. All impeccable. Close to good, trendy restaurants. Price quite competitive makes it a very good option, if not the best, in Almaty. To be considered when planning a visit to Almaty.

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Thank Shangani2003
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shangani2003, It is a pleasure to know that you had enjoyable family stay at Rixos Almaty. I am thrilled to learn you found our rooms spacious and comfortable with friendly service from our team. Our hotel location is indeed very conveniently located near many restaurants. Looking forward to your next vizit! Sincerely yours, Makhmut Zharimbetov General Manager

Reviewed 9 August 2016

I've now stayed at the Rixos in Almaty three times (and the Rixos in Astana three times as well) and I would never stay elsewhere when visiting Almaty (or Astana). The staff is very friendly, fluent in English, and ever helpful. The breakfast buffet (included with the room charge), room service and restaurant menu items are varied, high quality and...

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1Thank Mike90266
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mike90266, It was a pleasure to welcome you back to Rixos Almaty. I appreciate you taking the time to share your generous impressions on Tripadvisor. I will be certainly sharing your kind comments with my team, who I know will be delighted to receive such complimentary feedback. I hope to have the opportunity to welcome you back soon. Sincerely...

Reviewed 6 August 2016

Stayed in the hotel during a business trip. Enjoyed the hotel very much, very luxurious, rooms are very spacious and clean, great bed. The staff were very helpful and they all spoke good English. Food in the hotel restaurants was also great, especially the high quality breakfast. I would highly recommend this hotel.

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Helpful?
Thank MuafaqT
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Muafaq T, Thank you very much for sharing your experience with us. It is such a pleasure knowing that you had an overall lovely and memorable stay. And, I wish you many more equally positive experiences with us. Our special delights from our Executive Chef will be waiting for you upon your next visit, hopefully in the near future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: RM742 - RM1,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a mountain view.”
 of 5 bubbles markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
5 of 5