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Best Western Plus Atakent Park Hotel

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109 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Modena, Italy
Reviewed 22 December 2016

Nice hotel beside the expocenter of Alma-Ata. just around the corner. Very comfortable for business traveller and also near to restaurants and cafes. Room clean and spacious and personell very kind and helpful! Thank you

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Helpful?
Thank Gregg73
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest, Thank you for your resent stay and your positive comments about our hotel, we truly appreciate the time taken to write a review about our hotel. We were delighted to read your fine comments about our staff, location and service, as our staff takes great pride in delivering superior service. Again, thank you for your wonderful comments, and...

Warsaw, Poland
Reviewed 10 November 2016

Nothing special. some rooms has large windows but without opening possibility. Have been there in their winter season 1November 2016 and only heating works, so room temperature was 24.8C and you can not cool it and can not open window. Bathrooms are old fashion and need urgent renovation. Over all very average quality for this price. Advising another hotels in...

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Helpful?
Thank AdrianDamian
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Hong Kong, China
Reviewed 18 October 2016

Nice location for the hotel. There was a big park and a market nearby. It was reasonably close to a metro station, which took one to major sights in the city. The room was clean and reasonably spacious. The view of the snow-capped mountains outside the window was great! The breakfast was OK -- could use a bit of improvement....

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Helpful?
Thank PH15
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. We assure you that your comments will be discussed to see what improvements can be made. I hope, that you will consider staying with us again so that we...

Baia Mare, Romania
Reviewed 27 September 2016

I stayed here four nights and enjoyed good quality sleep, the room was clean with a huge bathtub perfect for relaxation; I did not try the breakfast, but I had two dinners at the hotel restaurant and was quite happy with it (the dinning hall on the right side corridor as you enter the hotel is better than the one...

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Helpful?
Thank Diana Z
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Diana, Thank you for your resent stay and your positive comments about our hotel, we truly appreciate the time taken to write a review about our hotel. We are happy, that you had a comfortable stay with us. Thank you for your wonderful comments, and we hope to welcome you again soon. Best regards, Administration BWPL Atakent Park Hotel

Nottingham, United Kingdom
Reviewed 23 September 2016

3 night stay on business for conference. I chose this hotel as it is next door to a exhibition centre I was visiting and because it was a lot cheaper than the Intercontinental were others were staying. The room was fine but nothing special. A bit dated but I can live with that, but it was clean which was the...

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Helpful?
Thank Antony B
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Antony, We truly appreciate the time taken to write a review about our hotel, however, it is unfortunate to read that your stay was not up to your expectations. Furthermore, we are grateful to receive your constructive feedback, and we assure you we will take your comments with sincere interest. We are glad that you brought this to our...

Birmingham
Reviewed 28 April 2016

It isn't terrible, but it isn't good. Above all, it is 'interesting'. The building itself is modern, and the rooms are basic, but OK. The service is variable, some great hospitality, some that feels like you are interrupting the staff. But then there are the oddities. In the lifts the L for lobby button is actually an upside down 7....

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Helpful?
Thank newsheep
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest, We would like to thank you for choosing Best Western Plus Atakent Park Hotel. We appreciate your review on our services and will take your comment into consideration. On behalf of Best Western Plus Atakent Park Hotel we will be happy to see you back in our hotel and will do our best to improve service. Sincerely, Administration...

Turkey
Reviewed 27 April 2016

It was my first stay in Atakent Park Hotel. Location is not that convenient, as there are no good restaurants around. Reception staff was polite and competent, very helpful. The room was spacious and clean, housekeeping did a good job. The bed was comfy, with good linens. Special thanks to laundry service, who saved my shirts severely stained as the...

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Helpful?
Thank AlexTrav7
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest, We would like to thank you for choosing Best Western Plus Atakent Park Hotel. We appreciate your review on our services and will take your comment into consideration. On behalf of Best Western Plus Atakent Park Hotel we will be happy to see you back in our hotel and will do our best to improve service. Sincerely, Administration...

New York
Reviewed 18 April 2016 via mobile

I stayed in this hotel for 5 nights. The service in this hotel is very good. Staff is very helpful. Rooms are clean and comfortable. I checked in twice since I traveled out of the city so I have two different rooms to compare. In my first room everything worked well, but I noticed that the AC was not as...

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Helpful?
Thank dobeyjr
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest, We would like to thank you for choosing Best Western Plus Atakent Park Hotel. We appreciate your review on our services and will take your comment into consideration. On behalf of Best Western Plus Atakent Park Hotel we will be happy to see you back in our hotel and will do our best to improve service. Sincerely, Administration...

Mumbai (Bombay), India
Reviewed 19 March 2016

Recently stayed at the Best Western Atakent Park Hotel. The Reception arrival was smooth with welcome drinks. Breakfast was very impressive with fresh and dried fruits, vegetables and breads. The cleaning staff were very considerate. The Chief Chef went out of way to provide vegetarian choices of our needs. The hotel's location is an advantage. There are malls, money changers...

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Helpful?
Thank UdeshKJ
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Guest! Thank you so much for taking the time to review us here on Trip Advisor! It was great honor for us to welcome you at the Best Western Plus Atakent Park Hotel. Providing our guests with an unforgettable experience – is our main goal! Therefore our staff is attentive at every stage of your stay. Stay with people...

Moscow, Russia
Reviewed 2 February 2016

Arrived late (11 PM) and left early (6PM) so had no chance to explore all the facilities. However, very nice staff in reception, efficient, kind and welcoming. Nice room, nice sleep, nice location. We have our Almaty office close to the hotel, so for sure will be back another time.

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Helpful?
Thank mats_strandberg
BestWesternPlus2013, Менеджер по обслуживанию клиентов at Best Western Plus Atakent Park Hotel, responded to this review

Dear Mr. Standberg, Thank you for your resent stay and your positive comments about BWPL Atakent Park Hotel, we truly appreciate the time taken to write a review about our hotel. We were delighted to read your fine comments about our reception, location and service, as our staff takes great pride in delivering superior service. Again, we thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Best Western Plus Atakent Park Hotel is located in the center of Almaty, close to the business and financial districts. A 30 minute drive from Almaty International airport and 10 minutes from the Republic Square. The hotel is part of the biggest exhibition complex in Almaty - Atakent Exhibition Centre, making it an ideal place for both business and leisure alike. This is a beautiful state of the art hotel which offers every comfort and luxury. At the hotel you will find traditional charm combined with comfort and efficiency of modern accommodation. Calming, comfy and tranquil 196 bedrooms are the ultimate escape from all the hustle and bustle outside. The rooms have everything you need to stay and work in comfort too. Here's a flavor of what to expect: electronic locks, climate control, smoke detectors, mini-bars, safes, tea and coffee making facilities, WI-FI, bath, hair dryer, bathrobes (on request). Best Western Plus Atakent Park Hotel offers 10 modern function/conference rooms and a congress hall, which provides state of the art facilities and can cater for up to 700 delegates. ... more   less 

Additional Information about Best Western Plus Atakent Park Hotel

Address: Timiryazeva 42/10, Almaty 050057, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: RM357 - RM762 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Atakent Park Hotel 3.5*
Number of rooms: 196
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Atakent Park Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for some extra money i suggest to take the suite”
 of 5 bubbles Gregg73, 22 Dec 2016 | Read review
“First floor smells to much to smoke from nearby smoking rooms. Ask for floors on the third floor or higher.”
 of 5 bubbles XORDEP, 7 Aug 2015 | Read review
“Upper floors have less street noise; rooms on the east side have better view of the mountains.”
 of 5 bubbles CanAndy, 16 Jul 2015 | Read review
“Studio rooms are big enough for your comfort”
 of 5 bubbles acanc, 25 Feb 2015 | Read review
“Road facing , away from lifts.”
 of 5 bubbles enbee15, 1 Dec 2014 | Read review
5 of 5