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InterContinental Almaty Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$197*
US$165*
Great Deal
US$167*
US$167*
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InterContinental Almaty Hotel
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463 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Washington DC, District of Columbia
Reviewed 4 days ago NEW

This was an older Intercontinental, maybe from the 80's, with classic, old world decor. A little stuffy, very 20th century. But the service was great and the room comfortable. The bathroom looked like it had been updated a bit. The safe didn't work well, so I ended up not using it for fear of not being able to get my...

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Helpful?
Thank Sophie F
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing a great service and comfortable room. Also we appreciate all your kind comments about interior, safe box malfunction and Club Lounge. We...

Dubai, United Arab Emirates
HOTEL’S FAVOURITE REVIEW
Reviewed 26 September 2016

General: Everything about the hotel was pleasant; including the staff. Property: Hotel is a decent 5 star property but is borderline dated. Eg. Old telephones and thermostat. Having said that, Wifi was very good. Location: The hotel is a little isolated with no shops or cafes nearby. It almost feels like a resort. However, there are hotel cars (Mecedes); alternatively...

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Helpful?
1Thank Nabil A
About Hotel's Favourite Review
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general. We highly appreciate your comments about Air Conditioning system which are very important for us in further improvement. We look forward for an opportunity of welcoming you back again during your next...

Sofia, Bulgaria
Reviewed 1 week ago NEW

For my assumption this is the best business hotel in Almaty - the service and environment make no difference of any other Intercontinental anywhere in the world, including the big metropolises. Breakfast is very rich and service is really perfect.

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Helpful?
Thank maxbehar
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. I am happy to learn that we were able to leave a positive impression by providing a great breakfast and perfect service. We all look forward to having another...

Reviewed 1 week ago via mobile

The Intercontinental is certainly one of the top 3 hotels in town. The hotel offers all one can expect from an IC hotel. Rooms are comfortable, breakfast good choice and service. Nice and green location in town with beautiful park nearby. I have noticed problems with the gust arrival service. Bell boy was not outside waiting for guest but rather...

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Helpful?
Thank Matthias O
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by guest arrival service. We highly appreciate your comments which are very important for us in further improvement of our performance. We look...

Boulogne-Billancourt, France
Reviewed 2 weeks ago

Convenient location near the city center, good level of service, large and comfortable rooms, although the decoration is not very recent. There is also a gym and the swimming pool is rather large. Prices are international as well. A good place to stay for business.

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Helpful?
Thank LesTontons24
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Firstly, thank you for taking the time to submit your comments and review of your recent stay at InterContinental Almaty Hotel and for recommending us. I was delighted to know that you enjoyed your stay with us. We will be glad to provide you with the great service again. Sincerely yours, Hakan Demirceken General Director

Isle of Man
Reviewed 3 weeks ago

Very friendly and helpful staff. Great restaurant onsite although quite expensive when compared to the steak restaurant 5 mins walk from the hotel (Zirufat) I changed to the Rixos hotel on my last night in Almaty which is a 5 star, considering this was cheaper than the Intercontinental it is a much better choice. The view of the mountain from...

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Helpful?
Thank Globaltraveller083
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. All your kind comments are very much appreciated. We all look forward to having another opportunity to welcome you back again in the near future. Sincerely yours, Hakan Demirceken General Director

National Capital Territory of Delhi, India
Reviewed 10 April 2017 via mobile

Our first CIS country visit- Good property, with a great in-house restaurant called "Bosphorus" great veg food. Overall, enjoyed out stay! Very child friendly and very helpful staff! Thank you for the comfortable stay!

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Helpful?
Thank Ruchika P
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Hakan Demirceken General Director

Sapporo
Reviewed 21 March 2017 via mobile

I'm finishing a three night stay at the Intercontinental Almaty. My trip began with the hotel arranging a car to pick me up at night from Almaty airport. The driver and car were there on time and as scheduled. A good start. The hotel lobby is stunning. Palm trees, a lounge area and a hollowed hotel interior with glass elevators...

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Helpful?
Thank xClark-Griswoldx
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. It was indeed pleasing to read your description of our hotel and to know that you enjoyed your stay. Thank you once again and I hope to have the...

Istanbul Province, Turkey
Reviewed 20 March 2017 via mobile

Intercontinental Almaty hotel one of the best hotel which I 've been. Best hotel breakfast in Almaty , kindly and practice employees. Very nice comfortable room. Especially Mr Birgenkaya is very kind and friendly . Thank you for nice stay and surely I am going to prefer to stay next time in Intercontinental Almaty

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Helpful?
Thank ofv77
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. Thank you for pointing out Mr. Mehmet Birgen Kaya who made your stay pleasant and memorable. I hope you will be back soon...

Dubai, United Arab Emirates
Reviewed 10 March 2017 via mobile

This hotel is grand in size but is not on the same level as other intercontinental hotels in my opinion. The room I stayed in (438) was clean with a comfortable mattress, but the furniture was a little outdated and run down. The bathroom was small and had only a tub. There was a little mold between the shower grout....

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Helpful?
Thank Mani R
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at the We are sorry to hear about the inconvenience you encountered during your stay. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We appreciate all your kind...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: RM782 - RM1,203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
5 questions
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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor looking to the pool”
maxbehar, 20 May 2017 | Read review
“Front facing rooms have the best views of the mountain”
Globaltraveller083, 6 May 2017 | Read review
“Ask for view of the mountains”
UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
acb178, 27 Oct 2016 | Read review
5 of 5
InterContinental
US$165* /night
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Orbitz.comUS$167
Booking.comUS$167
HotelQuicklyUS$197
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*Disclaimer
Prices are for 1 room, 2 adults
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