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InterContinental Almaty Hotel

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Zheltoksan St., 181, Almaty 050000 Kazakhstan
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$142
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Traveller (292)
Room & Suite (113)
Dining (67)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Almaty Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 133 hotels in Almaty
Location
Cleanliness
Service
Value
Travellers' Choice
A very warm welcome to InterContinental Almaty, but more importantly, welcome to Almaty – Central Asia's largest and most beautiful city! InterContinental Almaty hotel has as its backdrop the magnificent ‘heaven peaks’ – the Tian Shan Mountains. Conveniently located in the very heart of the city, the Presidential Residence, Republic Square, and other prime business and entertainment locations are just a stone’s throw away. Republic Square makes the perfect meeting place and is just five minutes on foot. Our hotel also boasts excellent transport links to Almaty International Airport and the city’s most important tourist attractions. A shuttle service to and from the airport is also available. Live like a king InterContinental Almaty offers the ultimate in luxurious accommodation during your stay. We have 277 spacious guestrooms and suites finished in a stunning contemporary design. Our luxurious bathrooms feature large bathtubs, marble sinks and all the essential amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Babysitting
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mountain View
Languages Spoken
English, French, Russian, Chinese and 3 more
611Reviews9Q+A81Room tips
Traveller rating
  • 341
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Time of year
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Popular mentions
Zafer wrote a review Aug 2020
Istanbul, Turkey200 contributions86 helpful votes
+1
Wonderful Hotel I enjoyed the silence...Perfect silence and every kind of support provided by the beautiful hotel.. Very good staff..Always smiling by heart and try to help u.. Hotel so clean, wifi is good, location is wonderful.. Almaty is wonderful city, wide streets, many many cafes, restaurants, many many amazing parks.. Its city of green and all kind of beautiful Nature colours blended perfectly.. People so polite and so beautiful..And honest.. Country is improving so fast and modern with utmost respect to tradition and keeping environmental aspects high.. Liked this place so much.. I felt the rich culture in every corner every place i visit. From time to time I surprisingly found myself making wishes to live in this country and the very city forever..
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Date of stay: August 2020
3 Helpful votes
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Response from intercontinental almaty, Owner at InterContinental Almaty Hotel
Responded 29 Aug 2020
Dear Guest, Warmest greetings from InterContinental Almaty. I would like to express our gratitude to you for sharing your experience in our city and particularly in our hotel on TripAdvisor. I am so happy to read your sincere and kind review I will certainly share your commentaries with our entire team. It was our pleasure to have you staying with us. Thank you for highlighting our helpful staff as well as the hotel facilities and location. I am happy you had a time to explore Almaty as it is indeed a colorful and green. The way you are describing it tells me you have truly enjoyed your visit to our country. I do hope you will have a chance to come back in near future. We look forward to welcoming you back. Sincerely yours, Rassi Sin Guest Relations Manager
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Philip Norman wrote a review Jun 2020
Toronto, Canada2 contributions6 helpful votes
The location is great. It is built right in front of Mayor`s office. But the property is very old and needs to be renovated. Bathroom, elevators, furniture etc. should be changed. It looks like a four stars hotel. TV set is minimum 10 years old, I dont remember when we were using such tvs .
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Date of stay: March 2020
Rooms
Location
Service
Trip type: Travelled on business
2 Helpful votes
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 23 Jun 2020
Dear guest, Warmest greetings from InterContinental Almaty. I would like to take this opportunity to thank you for posting a review of your stay at our hotel on TripAdvisor. We are glad that you liked the location of our hotel. In regards to your comments about our facilities, we are very sorry they did not meet your requirements. We highly appreciate your feedback as it hels us in further improvement of our facilities. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Kind regards, Rassi Sin Guest Relations Manager
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Vangrieken wrote a review Apr 2020
Miami, Florida15 contributions2 helpful votes
Hotel lies in the heart of town and surrounded by beautiful parks. The food in this hotel is out of this world. I found the very best Tiramisu at this hotel. I tried almost every item on the menu. The only item i didn’t like was the pad Thai. Everything else was delicious. The local beer was amazing.
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Date of stay: April 2020Trip type: Travelled on business
1 Helpful vote
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 9 May 2020
Dear Guest, Thank you for taking the time to submit your feedback. Our team is happy to know you have had an enjoyable stat at our hotel. We are grateful for your compliments on our food. Looking forward to your next visit. Sincerely yours, Rassi Sin Guest Relations Manager
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Nigel H wrote a review Apr 2020
Dubai, United Arab Emirates486 contributions192 helpful votes
Great check in and the room met my expectations. Very polite, friendly service all round by every staff member I encountered. Orly and Roman were the stars, they must have been well selected and trained, well done management. My room had a great view of the mountains, very picturesque. During a difficult COVID-19 breakfast stayed open. Sadly could not use the rest of the hotel facilities. Thoroughly recommend this hotel and I would come back.
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Date of stay: April 2020Trip type: Travelled on business
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 15 Apr 2020
Dear guest, Thank you very much for taking the time to write your feedback of your stay on TripAdvisor. We are happy to know you have enjoyed your room and service provided by our staff. Looking forward to welcoming you back next time. Sincerely yours, Rassi Sin Guest Relations Manager
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Glennyd wrote a review Mar 2020
Isle of Man, United Kingdom49 contributions54 helpful votes
Excellent service from the minute we arrived to when we left, plenty of staff to assist in making your stay special. Little bit up from some of the attractions but in easy walking distance for us, also not too far from the Shymbulak Ski resort which we got to by taxi from the hotel 15 – 20 minutes away, there also frequent buses which we used to get back. We also walked (15 – 20 Min) to the Gondola to Kok-Tobe Hill which is wort a visit and gives a great view of the city. Nice pool and Spa and very reasonably priced massages and other treatments. The hotel J bar and the staff in there was also excellent on the two occasions I visited.
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Date of stay: March 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 14 Mar 2020
Dear Guest, Warmest greetings from InterContinental Almaty. Thank you for taking your precious time to write a feedback of your stay at our hotel on Tripadvisor. We are very happy to know you have enjoyed staying with us, as well as visiting Almaty. We are delighted by your compliments on our facilities and service of our staff members. Looking forward to welcoming you back. Sincerely yours, Rassi Sin Guest Relations Manager
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PRICE RANGE
US$149 - US$220 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
277
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Frequently Asked Questions about InterContinental Almaty Hotel
Which popular attractions are close to InterContinental Almaty Hotel?
Nearby attractions include City Guides (0.5 km), Central State Museum of Kazakhstan (0.8 km), and Shivers Bar | Cocktails & Food (1.0 km).
What are some of the property amenities at InterContinental Almaty Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Almaty Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Almaty Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Almaty Hotel?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Almaty Hotel?
Conveniently located restaurants include Bosphorus Restaurant, Line Brew Almaty, and Kishlak.
Are there opportunities to exercise at InterContinental Almaty Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at InterContinental Almaty Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Almaty Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Almaty Hotel?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Turkish, and Hungarian.
Does InterContinental Almaty Hotel have any great views?
Yes, guests often enjoy the city view available here.