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06/08/2017 07/08/2017
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    Grand Hotel Tien-Shan

    Bogenbay Batyra St., 115, Almaty, Kazakhstan
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$90
    US$86
    SAVE US$4
    US$90
    US$86
    SAVE US$4
    US$89
    Traveller (60)
    Room & Suite (20)
    Dining (9)
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    Overview
    • Excellent32%
    • Very good44%
    • Average19%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rixos Almaty
    645 reviews
    #2 of 73 hotels in Almaty
     
    Worldhotel Saltanat Almaty
    238 reviews
    #4 of 73 hotels in Almaty
     
    Holiday Inn Almaty
    426 reviews
    #10 of 73 hotels in Almaty
     
    Uyut Hotel
    96 reviews
    #36 of 73 hotels in Almaty
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (141)
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    Time of year
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    1 - 5 of 84 reviews

    Reviewed 2 days ago

    the AC works great in the middle of the summer. i cannot say the same about the other 2 hotels in Almaty that I stayed in. the pool is rather small and not very clean. good sauna and steam rooms. breakfast was bad.

    Thank sf_solo_traveler
    Reviewed 2 days ago via mobile

    I have found Almaty somewhat stressful. People in front line service roles are surly, cranky, unhappy or maybe all three. English is not much spoken and they speak in one or two word directives with no hello or excuse me etc so while I realise...More

    Thank Sarah L
    Reviewed 3 weeks ago

    I am really pleased how my stay in this hotel turned out (long weekend for Eid in June 2017). Apart form a few snags - intermittent hot water service and glasses not being replaced, I found the facilities and service up to standard, at least...More

    Thank DXBHackett
    Reviewed 4 weeks ago

    I stayed for 2 nights in June 2017. Hotel is a great location. About 10 min walk to Panfilov park, 20 min to Green Market and 20 min to Kok Tobe cable car. Room is small but very clean and comfortable. Good shower facilities (good...More

    Thank yeonghaur
    Response from Yevgeniy K, Director of Front Office at Grand Hotel Tien-ShanResponded 4 weeks ago

    Dear yeonghaur, Thank you very much for your great detailed review of our hotel. We are so glad that you had a wonderful time staying with us! We pay serious attention to the quality of services we provide and try to make our property a...More

    Reviewed 30 May 2017

    nice hotel building is unusual for Asia but it is pretty enough. Staff is good always smiling. Good rooms cleaning is every day. Location was vey comfortable for me so if yuo have business travel you can come hereMore

    Thank ThomasJunior2000
    Response from Yevgeniy K, Director of Front Office at Grand Hotel Tien-ShanResponded 14 June 2017

    Dear ThomasJunior2000, Thank you very much for your recommendation and positive comments about our hotel, staff and services we provide. We are delighted that our hospitality made your business trip comfortable and we will be very glad to welcome you in our hotel again. With...More

    Rixos Almaty
    645 reviews
    #2 of 73 hotels in Almaty
     
    Worldhotel Saltanat Almaty
    238 reviews
    #4 of 73 hotels in Almaty
     
    Holiday Inn Almaty
    426 reviews
    #10 of 73 hotels in Almaty
     
    Uyut Hotel
    96 reviews
    #36 of 73 hotels in Almaty
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$75 - US$110 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Almaty
    • #7 Spa Hotel in Almaty
    • #11 Luxury Hotel in Almaty
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and Agoda so you can book your Grand Hotel Tien-Shan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kazakhstan >
    • Almaty
    Add Photo Photos
    Traveller (60)
    Room & Suite (20)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (53)
    Bathroom (8)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Marty K
    15 May 2017|
    AnswerShow all 2 answers
    Response from GroupManagement | Property representative |
    Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
    0
    Votes
    Shannon J
    4 April 2015|
    Answer
    Response from Phillipa S S | Reviewed this property |
    As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
    0
    Votes
    Room Tips
    "As hotel is quite big, choose a room closer to the lift to save on walking."
    Read review
    "With a view of the park across"
    Read review
    "Road noise in second floor rooms was noticeable."
    Read review
    "If you want quiet room, ask for courtyard facing"
    Read review
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