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Portemilio Hotel And Resort

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Portemilio Hotel And Resort
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106 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Antigua and Barbuda
Reviewed 5 days ago NEW

The hotel is occupying a really wonderful part of the famous Jounieh Kaslik Coast in Lebanon, although the hotel is too old and require a serious decision for renovation or building a new one. The staff are friendly, supportive and welcoming. The rooms and bathrooms are wide. The problem that it smells bad because of the old carpet. The beds...

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Helpful?
Thank Whael G
Management response:

Dear Mr. Wael, Greetings from Portemilio Hotel and resorts hope this email finds you well. We thank you for the above review posted on tripadvisor and we are happy to hear that our location was convenient for your stay and our staff were supportive, friendly and welcoming. As for the old hotel, carpet and smell, please note that two floors...

Antelias, Lebanon
Reviewed 4 weeks ago

Room was good Beds pillows were bad(polyester sponge fabrics ) the room was spacious and very nice. Since we were during st Valentine holidays, the debate was decorated with dry rep flowers petals. We enjoyed our lovely weekend

Review collected in partnership with this hotel
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Helpful?
Thank sami s
Management response:

Dear Mr. Sami, We are delighted that you have enjoyed your stay with us during Valentine eve, noting that your comment concerning the pillow is well received and it will be relayed to the direct manager concerned. Should you need any future reservation do not hesitate to contact me directly. Anthony Assaad Front Office Manager

Reviewed 27 September 2016 via mobile

I don't want to mention the quality of the rooms, the speed of the internet, or the frowny faces at breakfast, all that I really want to talk about is the most important thing in any business today: Customer Service. A term that Portemilio does not understand,or at least not their reception manager Anthony Assaad. There was a mistake in...

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Helpful?
Thank MCRizk
Amman, Jordan
Reviewed 19 September 2016

Bath rooms need to be changed & need maintenance as water was dripping from the ceiling when somebody is taking shower , the furniture need to be renovated or need some maintenance as well the carpet in the bed room, all in all believe rooms need to be renovated

Review collected in partnership with this hotel
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Helpful?
Thank atallah_keshek
bikfaya
Reviewed 18 September 2016 via mobile

Stayed a night here in a double-bed room, city view. Beach view gives you sunsets, but at the time, the pool facilities were a priority, & besides, sunsets are better viewed here from the pools. Valet was unavailable on arrival. You have to park around there, plus pay 7$/day for it too! The room was clean, so was the WC....

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Helpful?
Thank eddierakoubian
Kano, Nigeria
Reviewed 17 September 2016

Excellent Hotel I recommend everyone, next time I will stay in this Hotel,, I like the sea view senior suit, good location not far from Kaslik good for shopping and many restaurants aroud, special thanks to the front desk Manager Mr. Anthony Asaad

Review collected in partnership with this hotel
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Thank hovigartinian
Norwood, Massachusetts
Reviewed 16 September 2016

I have stayed at the hotel the last four summers. I find the staff friendly, and quick to please. The security is comprehensive and swimming pools are outstanding, the breakfast is top shelve great variety of breads, zarthar, cheeses

Review collected in partnership with this hotel
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Thank 619rogerf
Beirut, Lebanon
Reviewed 16 September 2016

It was a nice stay for 2 months during July and August 2016. I recommend it for friends. Keep on the good work and good luck for the future. Knowing that I next summer I will look forward to book for another couple of months.

Review collected in partnership with this hotel
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Thank antoineelkhoury75
Reviewed 15 September 2016 via mobile

We arrived and did not get the suite we had booked. The first night they put us in a single room. On checkout they stil insisted to charge us for the suite for all nights. No respect for the customer, rude receptionists. We are never coming back.

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Thank André S
Paris, France
Reviewed 1 September 2016

We spent some days in August in the hotel.Quite dirty and staff very very lazy. Rooms are not renovated and neighborhood is not clean. Need to ask 3-4 times to have something done. Never come back again

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Helpful?
Thank French_lebanese

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Portemilio Hotel And Resort

Address: Kaslik, Jounieh, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Jounieh
Price Range: RM496 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Portemilio Hotel And Resort 5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Portemilio Hotel And Jounieh
Portemilio Hotel Jounieh
Portemilio Hotel And Resort Lebanon/Jounieh
Hotel Style:
#9 Luxury Hotel in Jounieh
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Questions & Answers

Here's what travellers have asked, with answers from Portemilio Hotel And Resort staff and other travellers.
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Questions? Get answers from Portemilio Hotel And Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite the sea are having nice view and balconies”
 of 5 bubbles whaelg, 23 Mar 2017 | Read review
“Senior suite B/B”
 of 5 bubbles Chevilly, 22 Jul 2016 | Read review
“Ask for an ocean-view room, on as high a floor as possible.”
 of 5 bubbles JoeSetta, 24 Dec 2015 | Read review
“very good hotel”
 of 5 bubbles 924gracey, 31 Aug 2015 | Read review
“Ask for sea side.”
 of 5 bubbles lopeca, 28 Apr 2015 | Read review
5 of 5