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KSL Hotel & Resort

2,603 reviews
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Traveller (1466)
Room & Suite (748)
Dining (190)
Overview
  • Excellent21%
  • Very good45%
  • Average26%
  • Poor4%
  • Terrible4%
Travellers talk about
“shopping mall”(408 reviews)
“swimming pool”(181 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Offers from KSL Hotel & Resort
Special Price: 10% off room rate
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,603)Write a Review
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2,505 results
Traveller rating
543
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655
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105
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543
1,085
655
117
105
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All reviewsshopping malldinosaur theme parkswimming poolunder one roofpasar malammonday nighttriple roomsingle bednight marketbak kut tehsame buildingcity viewhigh floorwater parkshort getawayconvenient locationhotel lobby
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151 - 155 of 2,505 reviews
Reviewed 13 November 2017

Staff were courteous and the check in/out were efficient. Breakfast spread was good considering the amount paid. Room was ok except was disturb by the noises at night which affected our rest. Hotel could have provided the right set of toiletries wothout having to ask...More

Review collected in partnership with this hotel
Thank anthonyV3962EO
Reviewed 10 November 2017 via mobile

Stayed in the premier deluxe on the top floor. The first thing i noticed was the dust! Housekeeping did a poor job. The curtains were dusty, the windows, the bathtub glass, u could see dust with the naked eye. I started getting sick from the...More

1  Thank zuinosaurus
Reviewed 9 November 2017

Its on a superb location but service is poor, especially rooms are not maintained well, old and are very small in size. Kids loved it, finding taxi or cab was easy and bundle of food options available within the mall.

Thank IK_75_786
Reviewed 7 November 2017

No deposit taken.(Amazing).check out was very fast.(30 seconds).Good house keeping.All the staff very respectful & helpful. If I go to Johor again. I will stay in KSL Hotel & Resort. Staff is very helpful & Respectful.More

Review collected in partnership with this hotel
Thank aselap568
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 10 November 2017

Dear aselap568, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad to hear that you enjoyed the facilities and services offered here. Look forward to the honor to serve you again in the future. Enjoy up to 13%...More

Reviewed 7 November 2017

location is good..and easy access to shopping malls via taxi..use grab as price of taxi is fix,very predictable as the driver might take u on a longer route。Good location in a mall. Walking distance to eateries and other shopping area in KSLGreat front desk service,...More

Thank Jackie T
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 10 November 2017

Dear Jackie T, Greetings from KSL! Thank you for your kind review. We are glad to hear that you had a good stay with us and happy with the services and facilities offered. Look forward to the honor to serve you again in the future....More

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About
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$61 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$61 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1466)
Room & Suite (748)
Dining (190)
Pool & Beach (145)
Amenities (104)
Family and Play Areas (12)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
jocelynyl
25 January 2018|
AnswerShow all 2 answers
Response from Sathesh K | Reviewed this property |
There are some connecting rooms. Connecting room is available for Deluxe King & Deluxe Twin OR Deluxe Triple Room. Upon reservation, you need to select 1 Deluxe King & 1 Deluxe Twin or Triple in order to request for... More
1
Vote
jocelynyl
24 January 2018|
AnswerShow all 2 answers
Response from janeX3107RD | Reviewed this property |
It is a proper super king bed.
0
Votes
Siti A
31 December 2017|
AnswerShow all 6 answers
Response from Angeline N | Reviewed this property |
Queen bed with bathtub. Double single bed with shower.
0
Votes
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12345627
Room Tips
"room too cold at night. off air con to sleep at night"
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"Ask for a high room, nice views all the way to Singapore and generally quieter."
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"Between MYR 10-20"
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"No comments."
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