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Mutiara Johor Bahru

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Traveller (530)
Room & Suite (475)
Dining (95)
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Overview
  • Excellent17%
  • Very good50%
  • Average24%
  • Poor5%
  • Terrible4%
Travellers talk about
“holiday plaza”(101 reviews)
“polo lounge”(11 reviews)
“mr sam”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (720)
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Traveller rating
125
333
168
36
34
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LanguageEnglish
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125
333
168
36
34
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All reviewsholiday plazapolo loungemr samnew wingshopping malldeluxe roomroom servicechinese restaurantother hotelsbreakfast spread was goodclub floorparking spacecoffee housebusiness hotelbig roompleasant staynasi lemak
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1 - 5 of 696 reviews
Reviewed 2 days ago via mobile

Less than 24 hours stayed lol, was told by children. Well, I paid for the location as next to the hotel they're plenty of saloon in the shipping center name Holiday plaza.By walking distance you can find another mall with great food at affordable price...More

Thank Sarah K
Response from Mario I, General Manager at Mutiara Johor BahruResponded yesterday

Dear guest, It was a pleasure to have you as a guest at Mutiara Johor Bahru. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon. Kind regards.

Reviewed 2 weeks ago via mobile

we stayed there overnight to rest after our 2 hour massage from Spa Manja. Checked in and asked if there is buffet dinner in the evening. Front desk said yes. Our room looks nice and comfortable. After we settled in we saw there stains on...More

1  Thank jeckrsd
Response from Sammathen_P, Director of Rooms at Mutiara Johor BahruResponded 2 weeks ago

Dear guest, Thank you for staying with us recently. We have taken note of your comments and we sincerely apologize for the inconveniences that you have experienced. Corrective measures have been taken to improve on hotel’s services and we are grateful that valued guest like...More

Reviewed 3 weeks ago via mobile

Just another few minutes walk away from KSL & Holiday Villa. Looks pretty old hotel but had renovated and nicely done up lobby. Friendly and welcoming staff at the recep counter, makes check-in easy and effortless. Room is at the other wing, lift is just...More

Thank Carol O
Response from Sammathen_P, Director of Rooms at Mutiara Johor BahruResponded 2 weeks ago

Dear guest, Thank you for staying with us recently and we appreciate your positive comments. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we hope to have the pleasure of welcoming you back soon. Kind regards.

Reviewed 13 May 2018 via mobile

We booked the rooms through Agoda and was taken aback by the condition of the rooms. The cushion of the headboard ws badly stained as seen in the picture. The rim of the mirror was already peeling. The aircon was noisy and think it’s malfunctioning....More

Thank Irritated_Yilin
Response from Sammathen_P, Director of Rooms at Mutiara Johor BahruResponded 14 May 2018

Dear guest, Thank you for staying with us recently. I understand your frustration and sincerely apologize for the inconveniences caused. I believe nothing is more important than regaining the trust of our guest and all of us hope you will give us another opportunity to...More

Reviewed 4 May 2018 via mobile

Been staying in this hotel for more than 10 long years . Excellent value for money . Standard room & bath with very effective house keeping . The front office staff are very efficient . The lady named Mimi in the front desk has always...More

2  Thank tanujroy2018
Response from Sammathen_P, Director of Rooms at Mutiara Johor BahruResponded 5 May 2018

Dear guest, We would like to thank you for sharing your stay-experience in our hotel with fellow travellers. It’s good to see that you have enjoyed your time with us and we hope to have the pleasure of serving you soon in the near future....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$45 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Johor Bahru
#8 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$45 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Johor Bahru
#8 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (530)
Room & Suite (475)
Dining (95)
Pool & Beach (53)
Amenities (48)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lim24
29 December 2017|
AnswerShow all 3 answers
Response from Tony H | Reviewed this property |
Sorry for the late reply. yes they have smoking rooms, i stayed in one
0
Votes
Emmy B
14 December 2017|
AnswerShow all 2 answers
Response from rjayasak | Reviewed this property |
less than 10 minutes if no traffic ...suggestion to.use grab, it is cheaper than taxi
1
Vote
Lei Hui Z
16 November 2017|
AnswerShow all 4 answers
Response from LeongYK | Reviewed this property |
Yes, but please confirm with the hotel.
0
Votes
Room Tips
"Just For Kids Package - Good For Family of 4"
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"high floor for great view"
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"higher floors less noise"
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"Very sad stay with horrible room"
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