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Mutiara Johor Bahru Hotel

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592 Reviews from our TripAdvisor Community

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There are newer reviews for Mutiara Johor Bahru Hotel
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Showing 572: English reviews
Reviewed 12 February 2017

This place is only a walk away from Holiday Inn and KSL. As a frequent guest of Mutiara Hotel with my family, I must say this is one of the best hotels which never fails to meet your requests.We usually drive over. The lunch buffet is always appetizing with a large variety of food. The chinese restaurant is very worth...

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Helpful?
Thank farzanashariqm
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I would like to thank you for your recent visit to Mutiara Johor Bahru and it was truly a pleasure to serve you. I am also glad that the accommodation and service were to your liking, as complete satisfaction is our goal. Once again, thank you for choosing to stay with us and we shall look forward to...

Singapore
Reviewed 8 February 2017

The good: • Suite is spacious • Nice cold aircon • Location • Good Food at Chinese Restaurant The not so good: • Club Room and Mutiara Lounge: give it a miss, not worth spending extra money for it. Thumbs down. Cocktail is as good as not available. • Baby Cot needs is very dated, safety is a concern, please...

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Helpful?
Thank AIREN
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, we sincerely apologize for any inconveniences caused. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon....

Reviewed 5 February 2017

Stayed for 2 nights. Room had a lot of space and breakfast was good. The room had full-carpet floors and all in all the hotel was quite worn out and old-fashioned. Our blankets were itchy, no bugs but we figured it was because of the washing detergent (zeolite). Walking distance to shopping malls. Didn't try the pool or gym. You...

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Helpful?
Thank iinafran
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, we sincerely apologize for any inconveniences caused. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon....

Kuala Lumpur, Malaysia
Reviewed 4 February 2017

Although the hotel seem aged but overall the facilities is satisfied. We go on Chinese New Year period so the shopping mall beside the hotel didn't fully open yet but luckily we manage having meal at KFC. The room also clean and big.

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Helpful?
Thank Natalie L
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards.

Reviewed 3 February 2017 via mobile

One of the nicest hotel room we love to stay whenever we overnight in JB. Top it up with a lovely breakfast spread with spacious ambience. There are various corners in the dining area that gives some form of privacy.

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Helpful?
Thank MonaSoh
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I would like to thank you for your recent visit to Mutiara Johor Bahru. It was truly a pleasure to serve you. I am glad that the accommodation and service were to your liking as complete satisfaction is our goal. Once again, thank you for choosing to stay with us and we shall look forward to your next...

Johor Bahru, Malaysia
Reviewed 2 February 2017

The Hotel is very near to Holiday Plaza and KSL (Popular shopping area). There are also many eating shops around. The rooms are large and comfortable. Bed firm, good sleep. We enjoyed the breakfast. Very good. Staff are polite and gives good service.

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Helpful?
Thank yming
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and if you're travelling to our area again, we hope to have the pleasure of serving you in the near future. Kind regards.

Petaling Jaya, Malaysia
Reviewed 21 January 2017 via mobile

It was great experience for 3 nights at Mutiara Hotel. Nice room, good service and good value. Room 5stars Services 4stars Location 4stars Price 4stars Overall experience 4.5stars Will definitely go back again if the rate is good.

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Helpful?
Thank Tan S
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for your review and for choosing our hotel. I'm happy that you have enjoyed your stay and I'm looking forward to having you again as a guest at Mutiara Johor Bahru. Kind regards.

Singapore
Reviewed 16 January 2017

The hotel location is within walking distance from holiday plaza, KSL mall. You can take a shuttle bus to city square if you wish to. The room is spacious with two queen size beds. The toilet is clean with all the basic toiletries. no toothbrush n toothpaste though. The breakfast spread is not bad too.

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Helpful?
1Thank rlsh07
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. We have taken note of your comments; kindly be informed that complimentary toothpaste and toothbrush are available to guests upon-request. We hope this will not deter you from visiting us in the near future and...

Reviewed 8 January 2017 via mobile

Stayed here for 3 nights. Friendly staff right from the receptionist to the bell boy and even the director of rooms Mr Sam did say hi and asked for our feedback on our stay. The room was very clean and well maintained. In room dining price tag was pretty decent and the food was superb. Great hotel but would be...

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Helpful?
Thank Salleh A
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We are delighted that you have enjoyed your recent stay with us. Your kind comments are much appreciated. It would be a pleasure for us to welcome you back to our 'home-away-from-home comfort'. Kind regards.

Reviewed 8 January 2017 via mobile

Visited the hotel recently. Though it is better from my last visit years ago, tear on shower curtain and bedsheets are found. Bathtub is unable to drain off water completely. Check in process time is too long.

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Helpful?
Thank ng s
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, we sincerely apologize for any inconveniences caused. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Mutiara Johor Bahru Hotel

Address: KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: RM222 - RM350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Johor Bahru Hotel staff and other travellers.
12 questions
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Singapore, Singapore
Penang, Malaysia
2 months ago
Singapore, Singapore

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Questions? Get answers from Mutiara Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For non-smokers, request for non-smoking room.. there are special floor for non-smokers..”
 of 5 bubbles , 24 Mar 2017 | Read review
“For quiet rooms ask for a pool view.”
 of 5 bubbles garygeorge3, 14 Mar 2017 | Read review
“Ask for room facing railway track!”
 of 5 bubbles foongl447, 10 Mar 2017 | Read review
“Get the higher floors for a good night rest”
 of 5 bubbles farzanashariqm, 12 Feb 2017 | Read review
“If you stay on the 4th Floor facing the main road you can keep an eye on your vehicle too. However, higher floors are best for privacy.”
 of 5 bubbles jelioke, 3 Jan 2017 | Read review
5 of 5