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Hotel Granada Johor Bahru

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Traveller (377)
Room & Suite (315)
Dining (50)

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About

#13 of 140 hotels in Johor Bahru
Location
Cleanliness
Service
Value
Hotel Granada Johor Bahru, managed by Care Luxury Hotels & Resorts is a 4-Star Business Class Hotel, offering 192 luxurious rooms designed for ultimate comfort ranging from the Executive Deluxe Rooms to the exclusive Granada Suite. The hotel provides facilities and amenities for private events and functions as well as pulsating food & beverage outlets offering various local and international cuisines, together with both recreation & entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
Malay
765Reviews26Q+A100Room tips
Traveller rating
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Lois wrote a review 12 Apr
Singapore, Singapore8 contributions2 helpful votes
+1
I chose this hotel because of the good reviews and photos. Some of these reviews must be fake and the pictures are very cleverly taken. This hotel was nothing like I expected and I wouldn’t come back if you paid me. Pros: Some staff polite and helpful Bed and pillows comfortable Cons: Dirty Smelly Significant wear and tear throughout the hotel and rooms Very old decor Wi-Fi didn’t work in our room Gym has one treadmill, bike and stepper only. You can’t call this a gym… Breakfast was mostly inedible
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Don’t book this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dream64039942220 wrote a review Mar 2024
1 contribution
Hakim from the Olla Restaurant was very good in serving the guests. Was fast in replenishing the jam and kaya at the Breakfast Buffet and was courteous and friendly. However, the size of the tv in the rooms could be much bigger. Could the floor mat in the bathroom be more presentable?
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Road10109932078 wrote a review Feb 2024
1 contribution
The function was fine with sumptuous and scrumptious food The food server should aware to serve the VIP table Other than that was fine. The mic and PA system were controlled perfectly Thanks God that the escalator was functioning properly and easier to move
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 25 Feb 2024
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you for taking the time to share your experience at Hotel Granada Johor Bahru on Tripadvisor. We are delighted to hear that you enjoyed the function and found the food to be sumptuous and scrumptious. Our team takes great pride in providing delicious culinary offerings to all our guests. Your feedback regarding the service to the VIP table has been duly noted, and we apologize for any oversight in this matter. Rest assured, we will reinforce our staff training to ensure that all guests, especially those at VIP tables, receive the attention and service they deserve. We are pleased to hear that you found our mic and PA system to be perfectly controlled, contributing to the success of your event. Additionally, we are grateful for your acknowledgment of the functioning escalator, which facilitated ease of movement during your stay. Thank you once again for choosing Hotel Granada Johor Bahru for your event, and we look forward to welcoming you back for another memorable experience in the future. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate06549104923 wrote a review Feb 2024
1 contribution
Had a farewell event for one of friend here. It was smooth from booking till event day The food is delicious and service excellent. Love the Hi-tea set, fried rice, fried bihun, coffee & all the kuih. We a having a great time there. Location is strategic, near Aeon.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 21 Feb 2024
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you for taking the time to share your wonderful experience with us at Hotel Granada Johor Bahru. We are delighted to hear that you had an evening to remember during your farewell event for your friend. It brings us great joy to know that everything, from booking to the event day, went smoothly for you. Our team works hard to ensure that every aspect of our guests' experiences is seamless and memorable. We are thrilled that you enjoyed the delicious food and excellent service provided by our staff. It's fantastic to hear that you loved the hi-tea set, fried rice, fried bihun, coffee, and all the kuih. We take pride in offering a diverse and delectable culinary experience for our guests. Moreover, we are pleased that you found our location strategic, being conveniently situated near Aeon, making it easier for you to access nearby amenities. Once again, thank you for choosing Hotel Granada Johor Bahru for your special event. We hope to have the pleasure of welcoming you back in the near future for more memorable experiences. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Norziha wrote a review Feb 2024
2 contributions
The food is nice and the ambience too. We paid RM55 for hi-tea and served with variety of selections. Location wise, it’s very strategic since it’s just beside the highway. The person in charge, Mr Rohan was very helpful and accommodating. Truly appreciate it
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 7 Feb 2024
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you so much for taking the time to leave such a glowing review of your experience here at Hotel Granada Johor Bahru! We're delighted to hear that you found our hi-tea offerings to your liking and enjoyed the ambiance of our establishment. It's wonderful to know that you found our location convenient, being situated right beside the highway. We strive to provide easy access for our guests to ensure a seamless experience during their stay. We'll be sure to pass along your kind words to Mr. Rohan, who will be thrilled to hear that he was able to enhance your experience with his helpful and accommodating service. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another enjoyable visit soon. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoPlaces17362494290 wrote a review Jan 2024
1 contribution
Need more upgrade the environment and more aircond. The carpet was old designed. Chandelier need to change with the new design and make more upgrade about everything. So to say, i wasnt happy with the hotel
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 16 Jan 2024
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you for taking the time to share your feedback on your recent stay at Hotel Granada Johor Bahru. We appreciate your candid comments and value your perspective as a guest. We regret to hear that your experience did not meet your expectations, particularly with regards to the environment and air conditioning. We take your feedback seriously and will certainly look into areas for improvement. Regarding the environment, we understand the importance of maintaining a modern and pleasant ambiance. While we strive to uphold high standards, we also acknowledge that tastes and preferences vary. We continuously assess our design elements to ensure they align with our guests' expectations. Your suggestion about upgrading the carpet and chandelier design will be considered as we plan future renovations. We would like to highlight that our chandelier has been a distinctive feature of our hotel, receiving positive remarks from many guests. It reflects the unique concept we aim to offer, and we will carefully consider any changes to ensure they enhance the overall experience. Regarding the air conditioning, we apologize for any discomfort you may have experienced. We do encounter challenges during certain peak periods, especially during our annual dinner events when the hotel may be densely populated. Rest assured, we are working on strategies to optimize the air conditioning system to better accommodate such situations. We sincerely appreciate your valuable input, as it helps us identify areas where we can enhance our services. Our commitment to providing an exceptional stay remains unwavering, and we hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you for choosing Hotel Granada Johor Bahru. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Safari66351784305 wrote a review Jan 2024
1 contribution
Nice and cosy, might need a bit of touch up from the outside, but the staff are friendly, and the inside are quite esthatic. Our experience while having our events here are lovely. With more improvlvement, will might be able to give it a five star rating.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 16 Jan 2024
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you for taking the time to share your feedback about your recent stay at Hotel Granada Johor Bahru. We are delighted to hear that you had a good experience and found our hotel to be nice and cosy. Your comments about the friendly staff and the aesthetic interior are greatly appreciated. We value your input, and we appreciate your suggestion regarding the exterior. We are always looking for ways to enhance our guests' experience, and your feedback is instrumental in helping us achieve that. Rest assured, we will consider your recommendation for a touch-up on the outside to further improve the overall appearance of the hotel. It's fantastic to know that your events held here were lovely. We are committed to providing a comfortable and enjoyable environment for all our guests, whether they are here for leisure or business purposes. Your mention of a potential five-star rating with further improvements is encouraging, and we assure you that we will continue working towards exceeding your expectations. Once again, thank you for choosing Hotel Granada Johor Bahru, and we look forward to welcoming you back for another wonderful stay in the future. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ankur G wrote a review Dec 2023
India11 contributions
During our visit to this hotel in December 2023, we encountered some challenges that I believe are important to share. The hotel's location, unfortunately, lacks proximity to public transport, and most tourist attractions are approximately 25 kilometers away. Additionally, the nearest convenience store, a 7/11, is at least 1 kilometer away, necessitating the frequent use of ride-sharing services like Grab for essential needs. The staff's assistance left much to be desired, and we faced some disappointments during our stay. For instance, the buffet breakfast lacked hot milk, and when we inquired about it, we were informed that it would be chargeable. Despite booking for three guests, breakfast was only provided for two. Furthermore, reaching the housekeeping department proved challenging as their number was consistently busy, and requests often took longer than expected, with no basic amenities like a hairdryer in the room. Additionally, the queen room for two lacked an extra bed. Considering these challenges, I would advise against booking this hotel for future stays. It's essential to share experiences like these to help fellow travelers make informed decisions and encourage improvements in the services provided by the hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 1 Jan 2024
Hi Ankurg58, Greetings from Hotel Granada Johor Bahru! Thank you for taking the time to share your feedback regarding your stay with us in December 2023. We genuinely appreciate your insights as they help us identify areas that may need improvement. Firstly, we regret any inconvenience you experienced due to the location of our hotel. While we understand the distance to certain attractions and convenience stores may have posed challenges, we want to clarify that public transport options, including taxis and buses, are readily available just opposite our hotel. Additionally, Grab services are easily accessible to cater to our guests' transportation needs. Regarding the issue with breakfast, we apologize for any confusion. Our records indicate that you booked our deluxe queen room, which is designed to accommodate two persons. The booking information explicitly states that this category includes breakfast for two guests. Unfortunately, as you did not opt for an extra bed or pay for additional breakfast, it wasn't provided for the third person in your party. We would like to clarify that all our rooms are equipped with standard amenities, including a hairdryer. However, it seems there might have been a misunderstanding. Our records indicate that no specific request for a hairdryer was made during your stay. We encourage guests to notify our staff of any requirements during their stay, and we strive to address them promptly. We apologize for any difficulties you faced in reaching our housekeeping department. We acknowledge that there may have been delays, and we are actively working to improve our communication channels to ensure a more efficient service for our guests. Your feedback is invaluable, and we appreciate your honesty. We are committed to making necessary improvements based on your comments and those of our other guests. We hope that you will consider giving us another opportunity in the future to provide you with a more positive experience. Thank you for choosing to stay with us, and we wish you all the best in your future travels. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lai wrote a review Dec 2023
Penang Island, Malaysia1 contribution
Very nice hotel, friendly and helpful stuff managed to help with questions I have throughout they stay. The hall is very spacious and nicely decorated, a very comfortable experience sitting there. The room also very beautiful and feels luxurious, bed was super comfortable and the cleanliness is excellent. Cant wait to stay here again the next time I visit Johor !
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip: Parking is available within premises, with both indoor and outdoor selection
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 1 Jan 2024
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you enjoyed your stay and that our staff, hall, room decor, and cleanliness exceeded your expectations. Our team takes great pride in providing friendly and helpful service, and it's truly rewarding to know that we made a positive impact on your visit. We're thrilled to learn that you found the hall spacious and beautifully decorated, creating a comfortable environment for you to enjoy. It's fantastic to hear that you found your room to be beautiful, luxurious, and impeccably clean. We understand the importance of a good night's sleep, and we're pleased that you found the bed to be super comfortable. Your compliments inspire us to maintain our commitment to providing exceptional service and accommodations. We look forward to welcoming you back on your next visit to Johor! If there's anything specific you'd like for your next stay or if you have any additional feedback, please feel free to let us know. We appreciate your kind words and are grateful for the opportunity to host you again. Safe travels, and we can't wait to see you soon! Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scha A wrote a review Dec 2023
Kuala Lumpur, Malaysia3 contributions2 helpful votes
The rooms was very clean, very comfortable and the staff was amazing.. They went over abd beyond to help make our stay enjoyable. Near to the mall, just walking distance (no need to waste time find the parking).. Nearby shop lot & fast food just beside and in front of the hotel building. I highly recommend this hotel for anyone visiting downtown JB..
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Date of stay: December 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 28 Dec 2023
Dear Valued Guest, Greetings from Hotel Granada Johor Bahru! Thank you so much for taking the time to share your wonderful experience with us on TripAdvisor! We are thrilled to hear that you found our hotel to be amazing, enjoyable, and convenient during your stay. It warms our hearts to know that you appreciated the cleanliness and comfort of our rooms. Our team takes great pride in maintaining a high standard of cleanliness to ensure our guests feel comfortable and at home. We are also delighted to learn that our staff exceeded your expectations by going above and beyond to make your stay enjoyable. Providing excellent service is our top priority, and your kind words will be shared with the entire team as they serve as great motivation. It's fantastic to hear that our location was convenient for you, especially being within walking distance to the mall. We understand the importance of easy accessibility, and we are pleased that our proximity to shops and fast food added to the overall convenience of your stay. Thank you for recommending our hotel to others visiting downtown JB. Your endorsement means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay or any areas where we can further improve, please feel free to share your insights. Once again, thank you for choosing our hotel, and we appreciate your valuable feedback. Yours Sincerely, Management of Hotel Granada Johor Bahru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 216 - RM 316 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
NUMBER OF ROOMS
192
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL GRANADA JOHOR BAHRU (R̶M̶ ̶3̶6̶4̶) RM 201: UPDATED 2024 Reviews, Price Comparison and 756 Photos - Tripadvisor

Frequently Asked Questions about Hotel Granada Johor Bahru
Which popular attractions are close to Hotel Granada Johor Bahru?
Nearby attractions include Aeon Bukit Indah Shopping Centre (0.4 km) and Little Play Loft Imaginative PlayGym (0.9 km).
What are some of the property amenities at Hotel Granada Johor Bahru?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Granada Johor Bahru?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Granada Johor Bahru?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Granada Johor Bahru?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Granada Johor Bahru?
Conveniently located restaurants include The Marcopolo Kitchen, The Spice Kitchen, and Jeju Korea Bbq Restaurant.
Are there opportunities to exercise at Hotel Granada Johor Bahru?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Granada Johor Bahru?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Granada Johor Bahru offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Granada Johor Bahru?
Many travellers enjoy visiting Kranji Beach Battle Site (9.9 km).
Is Hotel Granada Johor Bahru accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.