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55 Jalan Indah 15/2, Johor Bahru 81200 Malaysia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (344)
Room & Suite (316)
Dining (73)

About

#11 of 212 hotels in Johor Bahru
Location
Cleanliness
Service
Value
Hotel Granada Johor Bahru, managed by Care Luxury Hotels & Resorts is a 4-Star Business Class Hotel, offering 192 luxurious rooms designed for ultimate comfort ranging from the Executive Deluxe Rooms to the exclusive Granada Suite. The hotel provides facilities and amenities for private events and functions as well as pulsating food & beverage outlets offering various local and international cuisines, together with both recreation & entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Massage
24-hour security
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
Malay
718Reviews26Q+A100Room tips
Traveller rating
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Chi Catt wrote a review Nov 2022
1 contribution
Stay at this hotel 1 night then move to KL, the room we got was smell terrible. When we request to change the room, the staff take 1 hour to check our room, smell it and clean toilet. It not until I come down to the FO and hard complains that we got the new room. The staff is so slow and unprofessional. All the FO at that time are new staff and trainee, according to what they said Everbody plz never choose this hotel!!!!!!!!!!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sean gerald wrote a review Oct 2022
Singapore, Singapore13 contributions2 helpful votes
For an impromptu 2D1N trip, I would say it served it's purposes and it was at least clean. It was really easy to check in on a Saturday. No complications and the breakfast was decent on Sunday as well. The service was flexible as well as they promptly answer to our queries and fusses.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, General Manager at Hotel Granada Johor Bahru
Responded 11 Oct 2022
Dear Sean Gerald, Thank you for taking your precious time to write us this feedback. We look forward welcoming you back to Hotel Granada Johor Bahru in the near future. Regards, Adrian Ng (CHA) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smdrawingdoc Z wrote a review Jul 2022
Kuala Lumpur, Malaysia14 contributions1 helpful vote
We went to Johore to get to Legoland. Its a bit far from legoland but we choose because ease to find food. Room is comfortable and clean, size a bit small (maybe due to it being a city hotel). Amenities provided. Pro: 1. Near city, just in front of a Aeon Mall. Easy to get food. Near also to Burger King. Can also order Grabfood to the lobby. Con: 1. Breakfast meal is so-so in term of taste and variety. We stay 2 days and the menu is exactly the same. Could have topped up the buffet food more frequently. 2. No bellboy/ Porter to help us during check in.
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Date of stay: May 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 19 Jul 2022
Dear Guest, Warmest greetings from Hotel Granada Johor Bahru. Thank you for your time in writing us a review regarding your stay experience with us. Rest assure that your feedback have been followed up with our respective department head. We certainly look forward welcoming you back to Hotel Granada Johor Bahru. Thanks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Snowy wrote a review Jun 2022
Singapore, Singapore1 contribution
+1
Booked a Deluxe Room for 3D2N at 147SGD through Agoda and stated remarks “I'd like a non-smoking room, I'd like a large bed, High floor with view.” 3 days before the trip. However, the hotel room provided by Hotel Granada was a level 2 twin bed room (203) with windows facing a back alley where there is table and chairs for smokers, and intruders can climb inside the room easily. We request for change of room to a queen bed and high floor but was told rooms were fully booked and keep insisting that we booked twin bed instead of a queen bed hence our request is rejected. When we request for full refund, hotel informed refund is unavailable but we can pay for a top up of 100RM per room per night (total is 200RM for 2 nights) for a queen room. We agreed due to the privacy & security issue. The hotel bring us to another room with queen bed at level 6 (617). When we arrived at level 6, we smelt cigarette smell but didn’t think much. The replace room 617 has a much better view and we decided to top up 200RM (67SGD) even though we felt ripped off. When we took lift to go out then we realized the rooms at level 6 are smoking level. The check in was disappointing on day 1. The only plus point of the hotel is free breakfast , parking at basement carpark and good location opposite Aeon. There r many good food around the vicinity. The free breakfast is simple with cereal, nasi lemak and fried noodle, salad, plain porridge, cake, toast, orange juice, coffee and tea and fruits.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Book club room if the top up is not much, otherwise need to pay at least 100RM per room per night...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, General Manager at Hotel Granada Johor Bahru
Responded 26 Jun 2022
Dear Snowy, Thank you for bringing up your concern to us about your last stay so that we can improve. We look forward welcoming you back to Hotel Granada Johor Bahru to change your preception on our service standard. Regards, Adrian Ng (CHA) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NaniAm6967 wrote a review May 2022
Singapore, Singapore177 contributions87 helpful votes
2nd time stay. This time round we stayed for one nite during the fasting month. Booked the executive room. Clean and everything is working. Paid RM138 nett and came with two "sahur" (predawn) meal. I guess they were having promo. Nearby to Aeon and Lotus as well as eateries. Worth the moolah!
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Date of stay: April 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 9 Jun 2022
Dear Ms Nani A, Thank you for your feedback. We look forward welcoming you back to Hotel Granada Johor Bahru.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Halim Johan wrote a review Oct 2021
2 contributions1 helpful vote
Overall is above average Everything okay and easy access to aeon and tesco shopping mall, friendly staff and recommended for family vacation. The hotel has free parking and conveniently located near a shopping mall. There is many restaurants nearby and McDonald's just next door. Location was very strategic and convenient with surrounding amenities .
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Date of stay: October 2021
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Granada Johor Bahru, Marketing at Hotel Granada Johor Bahru
Responded 9 Jun 2022
Dear Halim Johan, Thank you for your feedback. We look forward welcoming you back to Hotel Granada Johor Bahru.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr Hazlu wrote a review Oct 2021
1 contribution
Excellent stay experience with my family last weekend.. Nice hotel, value for money and aĺso not forget to all super friendly staff from start my check in. Please maintain and consistently give excellent service to other guest. Thank you.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, General Manager at Hotel Granada Johor Bahru
Responded 14 Oct 2021
Dear Mr. Hazlu, Thank you for your feedback. We look forward welcoming you back to Hotel Granada Johor Bahru. Regards, Adrian Ng (CHA) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Haziq Hashim wrote a review Jun 2021
1 contribution
Business trip to JB, feel like stay at your own property. Despite of Covid19 situation, the hotel still running at their best service level. The room so cozy, and the location was surrounded with mall, restaurant and shop which can be access by walking-distance. Their hospitality and SOP compliance is 5 star. Not to forget, their staff very friendly and helpful. Will choose this hotel on my next trip to JB!
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Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, General Manager at Hotel Granada Johor Bahru
Responded 22 Jul 2021
Dear Haziq Hashim, Thank you for your feedback. We look forward welcoming you back to Hotel Granada Johor Bahru. Regards, Adrian Ng (CHA) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mie wrote a review Jun 2021
1 contribution
MCO short vacation. The front desk staff was really helpful. We arrived at the hotel at ealier but we were given a room even though check in time was 3pm, really thankful to the front desk staff. Room was spacious and the mattress was really comfortable. Breakfast restaurant was packed but still goods. Location is superb.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, General Manager at Hotel Granada Johor Bahru
Responded 22 Jul 2021
Dear Mie, Thank you for your feedback. We look forward welcoming you back to Hotel Granada Johor Bahru. Regards, Adrian Ng (CHA) General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khaizul Azuan J wrote a review Jan 2021
1 contribution
I stayed here for a couple of days to pay a visit to my suppliers on site. My stay here in Granada Hotel in Bukit Indah is just a great for me. With its location very close to the heart of Johor Bahru and to Iskandar Puteri as Johor administration center, is a great choice. The room is so clean, the variety of delicious foods, the staff is so kind to me are attractive points to me. You can also go to shopping after working hour with its location just across the mall and food center is very convenience by walking distance.
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Date of stay: January 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Granada Johor Bahru, General Manager at Hotel Granada Johor Bahru
Responded 15 Jan 2021
Dear khaizulazuanj, Thank you for your feedback. We look forward welcoming you back to Hotel Granada Johor Bahru. Regards, Adrian Ng (CHA) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$37 - US$52 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
NUMBER OF ROOMS
192
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HOTEL GRANADA JOHOR BAHRU (R̶M̶ ̶3̶8̶3̶) RM 158: UPDATED 2022 Reviews, Price Comparison and 748 Photos - Tripadvisor

Frequently Asked Questions about Hotel Granada Johor Bahru
Which popular attractions are close to Hotel Granada Johor Bahru?
Nearby attractions include Aeon Bukit Indah Shopping Centre (0.4 km) and Little Play Loft Imaginative PlayGym (0.9 km).
What are some of the property amenities at Hotel Granada Johor Bahru?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Granada Johor Bahru?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Granada Johor Bahru?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Granada Johor Bahru?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Granada Johor Bahru?
Conveniently located restaurants include The Marcopolo Kitchen, The Spice Kitchen, and Jeju Korea Bbq Restaurant.
Are there opportunities to exercise at Hotel Granada Johor Bahru?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Granada Johor Bahru?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Granada Johor Bahru offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Granada Johor Bahru?
Many travellers enjoy visiting Kranji Beach Battle Site (9.9 km).
Is Hotel Granada Johor Bahru accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.