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Hotel Jen Puteri Harbour, Johor

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Hotel Jen Puteri Harbour, Johor
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1,389 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Jen Puteri Harbour, Johor
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Showing 1,335: English reviews
Reviewed 3 weeks ago via mobile

Stayed in the Club Harbour View room with my 10mths old baby & my personal nanny to celebrate her birthday. The management did a sweet arrangement of decorating my room into a honeymoon suite! It left me laughing (im a singlemom) but its the thoughtful gestures that matter. Bed is comfortable. Wifi connection is good. The room has magnificent view...

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Helpful?
Thank Sheida K
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

HI Sheida K, Thanks for your "Perfect getaway" review of Hotel Jen Puteri Harbour, Johor. Glad to read that our colleagues were able to delight & deliver. I have read your comments about the in room surprise. Sorry we missed the mark on that. Let me know when you plan your next Hotel Jen by Shangri-La adventure so that we...

Singapore, Singapore
Reviewed 3 weeks ago

Great 3d2n stay with Hotel Jen Puteri Harbour. My kids do enjoy the stay especially there is a Hello Kitty Land and Legoland nearby. My wife do enjoy the hotel food. Win-win situation for all of us. For sure we will drop by again in near future.

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Helpful?
Thank t0mat0es
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi t0mat0es, Thanks for your "Enjoyed the stay. Will visit the hotel soon again" review of Hotel Jen Puteri Harbour, Johor! Our colleagues work hard to delight & deliver and its great to get the feedback when we do so. Let me know when you plan your next Hotel Jen by Shangri-La adventure. Warm regards, Paolo General Manager

Hong Kong, China
Reviewed 3 weeks ago

Excellent stay experience. Good view. Good service. The shuttle bus is provided for guests who go to legoland and is very convenient. The breakfast is good. The dinner buffet is also good. The hotel rates is reasonable. All staffs are helpful and polite.

Review collected in partnership with shangri-la.com
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Helpful?
Thank carmen3888
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Carmen3888, Thanks for your "Excellent hotel" review of Hotel Jen Puteri Harbour, Johor. Glad to read that our colleagues were able to delight & deliver. Let me know when you next make plans to visit Hotel Jen by Shangri-La so that we can continue to look after you. Warm regards, Paolo General Manager

Singapore, Singapore
Reviewed 3 weeks ago

It's the best hotel for family with kids to stay for legoland visiting. Helpful and friendly staff made our stay much easier. A little help works great . Stay happily in the holiday mood though it's our first visit. We definitely will visit it again if we go to legoland next time.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Tiffany2017-1-29
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Tiffany2017-1-29, Thanks for your "Helpful and friendly staff" review of Hotel Jen Puteri Harbour, Johor! Our colleagues work hard to delight & deliver and its certainly great to get the feedback when we have done so. Let me know when you plan your next Hotel Jen by Shangri-La so that we can continue to amaze you. Warm regards, Paolo...

Pasir ris, singapore
Reviewed 3 weeks ago

Love the scenery and the hospitality of the satff. Clean rooms and serve good spread of breakfast too. Tried the burger at the Shakes and Burgers. The burgers is delicious and juicy. The staff are all friendly and never stop frim smiling.

Review collected in partnership with shangri-la.com
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Helpful?
Thank lizmo13
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi lizmo13, Thanks for your "Relaxing and good hospitality" review of Hotel Jen Puteri Harbour, Johor! Glad to read that you liked our freakin good burgers at SHakes & Burgers. Even better that our colleagues were able to deliver that Jen feeling that we are known for. Let me know when you plan your next Hotel Jen by Shangri-La adventure...

Johor Bahru, Malaysia
Reviewed 3 weeks ago

A pleasant experience for my friends and me. Comfortable beds and pillows good linen.Nice to be in a low-rise building for a change. Many eateries and bars around Marina as well. Good view of the Chinese New Year fireworks along the cityscape...not close BUT noisy and distant bursts of colour..

Review collected in partnership with shangri-la.com
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Helpful?
Thank phillb1234
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi phillb1234, Thanks for your "A CNY away-day" review of Hotel Jen Puteri Harbour, Johor! Glad to read that you had great CNY experience at Puteri Harbour. Great to read that you liked our Shangri-La beds. Let me know when you plan your next Hotel Jen by Shangri-La adventure so that we can continue to look after you. Warm regards,...

Reviewed 3 weeks ago via mobile

We stayed at Deluxe Harbour view room. What an amazing view! We weren't disappointed! Our first time and definitely will not be our last time. The downside was that we came during peak CNY period. It was packed during breakfast time! I requested for a change of bedsheets as I was paranoid that it looks re-used, with dust and stains....

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Helpful?
1Thank Niaoli
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Niaoli, Thanks for your "Thanks Hotel Jen for the wonderful stay!" review of Hotel Jen Puteri Harbour, Johor! Glad to read that overall you had a great stay and enjoyed the serene views of the Harbour. I have read your feedback with regard to room conditions and will share this with our Housekeeping team so that we can do...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

If you are a foreigner visitng Johor Bharu, then this is a good hotel to stay. I just stayed two days at this hotel and the service was good but the breakfast can be slightly improved. Friendly sales manager who makes you feel welcomed. Thanks Chris! The advnatage of staying at this hotel is that there are many restaurants nearby...

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Helpful?
Thank Ben919191
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Ben919191, Thanks for your review of Hotel Jen Puteri Harbour, Johor! The team work hard to delight & deliver and its great to read that Chris has been able to do so. I will definitely recognize him for his efforts so that he can be inspired to continue to engage our guests. Let me know when you plan your...

Johor Bahru, Malaysia
Reviewed 4 weeks ago via mobile

Worst Cocktails with poor taste & horrible presentation. The Buffalo wings was ill tasting while is was paired with white cream instead of blue cheese. The communication of waitress was poor & got our order wrong. This location is overrated & not value for money

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Helpful?
Thank ramaneshram
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi ramaneshram, Thanks for your review of Hotel Jen Puteri Harbour. Your feedback is important to us because it it through this that we can improve the products and services we provide our guests. I am sorry that we failed to meet your expectations. I will share your feedback with the SkyBar team so that we can better deliver on...

Reviewed 4 weeks ago via mobile

Taking a day off with the family. The Hotel Jem Club Room comes with a king size bed, free Wi-Fi, couch, working desk and big TV. This review is focused on the Club Lounge, which comes complimentary with the Club Room. The lounge serves nice desserts, varieties of drinks and alcohol and the unblock view of the harbour. The staff...

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Helpful?
Thank BrianLFY
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi BrianLFY, Thanks for your "Club room (with club lounge access) review" of Hotel Jen Puteri Harbour, Johor! The team work hard to delight & deliver and its great to get the feedback when we have done so. Glad to read that our colleagues at the Club Lounge were able to look after you. Let me know when you plan...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Jen Puteri Harbour, Johor is located in Nusajaya. It's approximately 20 minutes from Johor Bahru town and is easily accessible via land or water transport from Puteri Harbour International Ferry Terminal. Senai International Airport is a 20-minute drive away and Singapore Changi Airport is only 60 minutes away. ... more   less 

Additional Information about Hotel Jen Puteri Harbour, Johor

Address: Persiaran Puteri Selatan | Puteri Harbour, Nusajaya, Johor Bahru 79000, Malaysia (Formerly Traders Hotels Puteri Harbour)
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: RM321 - RM504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Puteri Harbour, Johor 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Hotels.com, Agoda, Travelocity and Asiatravel.com Holdings so you can book your Hotel Jen Puteri Harbour, Johor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Puteri Harbour, Johor staff and other travellers.
45 questions
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Questions? Get answers from Hotel Jen Puteri Harbour, Johor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms have view over the marina”
 of 5 bubbles Frans_12255060, 19 Feb 2017 | Read review
“harbour view, club benefits with free flow alcohol and snacks (evening), whole day beverages, meeting room and lounge”
 of 5 bubbles anxzac, 15 Feb 2017 | Read review
“harbour facing for great view”
  • Spacious and cozy room
  • Spacious and cozy room
 of 5 bubbles , 13 Feb 2017 | Read review
“Chose Harbour view room.”
 of 5 bubbles kopijaki, 12 Feb 2017 | Read review
“choose the room with harbour view.. the view is simply fantastic.”
 of 5 bubbles jalis2014, 5 Feb 2017 | Read review
5 of 5