Trove never disappointed us! Hotel room is clean and tidy, hotel location is convenient . Walking distance to few larger mall and many restaurants aling the street. But we decided to having high tea set at hotel. The set is more than enough for two person and only RM70nett. Night time we having seafood dinner at Nelayan which not far from the hotel. Overall is nice and satisfed stay for our anniversary 😊
Room are very clean & neat. Friendly staff. Kids are enjoy the pool. Sure will come back to Trove with family again. Nearby eateries banafee and KSL shopping mall theater. Breakfasts was good varieties..
Overall we enjoy our stay, staff are very friendly fast check in, we stay in family suite just nice for 4 of us. Rooms and spacious and clean. Local variety of local foods. Pools not big but just simple nice.
We decided to finally take a trip from Singapore to JB for a short getaway on the first weekend of July. Fast check in and were extended a room on 2208- no fuss. Room was clean and comfortable with alkaline water dispenser hot and cold. Your Netflix and You Tube account connected to the flatscreen TV. Very nicely done. Went quickly for the shopping at Mid Valley Southkey (cheaper in Malaysia for daily items at Village Grocers) As the weather was extremely hot the weekend we were in JB, we stayed in to enjoy the ac and binge on Room Service The pizza promotion that they offer are delicious …We had pepperoni and more pepperoni , Nasi Lemak sambal (their signature) and Singapore beef black bean hor fan. Buffet breakfast was very local flavoured…no complaints at all. Overall a great short staycation and we will be back O btw- thank you Mr Amri (Restaurant Manager) for taking care of our several ‘requests’ See you again next month in August…
Check in on 23th late evening as we stuck in the traffic at the causeway.. after paying the front deck for my room, only to be told there no more king bed am i comfortable with single bed. Certainly i am not happy, imagine been stuck in traffic few hour & been told they have given away your room ! after all i had reserved & indicated i'm coming.. The Front desk staff quickly search for her D/Mgr to assist her. D/Mgr did a quick service recovery saying she w upgrade us to a suite room w king bed, so long its a king bed its ok for us as we were tired & wanted to rest, upon arrival to the room, we cannot find the fridge in the room. So i called front desk where is the mini bar in the room in case we miss it somewhere. The front desk staff insisted it in the room, later realised her mistake, told me there wasn't any fridge in the room. 1st time in my life heard there no fridge inside a suite room. Shortly the D/Mgr came up to apologise says the engineering had removed the fridge & she unable to get any replacement for us...v disappointed as we had brought some drink to chill in fridge as we will be running around the town area & chill drink will be a good way to cool us dwn. Asking the D/mgr is there anyway to get a fridge ? She say no unless i chg room or go dwn to the 8th flr to get ice for my chill drinks. Hinted after all she given us a suite room, what more do we want ? I just wanted a normal king bedded room w a fridge. As we had unpack our stuff & a hassel to put everything back & shift again for just a 2 nite stay, we just had to bear w/o a fridge during our stay. Room was ok for honeymooner, but a bit too big for us, it comes w a noisy water dispenser that woke up my hubby during the nite (best to switch it off if you are sensitive to noise,) there a mircowave, a small pantry ares but no cutlery, pillow was big but too soft best to bring your own if u prefer firm one. Next day early morning hubby rush out to settle his document at the local govt office, so i came dwn to the cafe to eat my breakfast at cafe alone, food quality & varities was lesser than before Covid, the tea had a hint of coffee taste...over all it was a bit disappointing After border opening up, this was our 1st trip to Jb & we return back to Trove, can only say it was a bit of a let down...…
dirty, smelly, towel small, lousy hotel slipper, mattress is hard, blanket is thin. cost 350 but budget hotel service. wated to check in 35 mins bcos only one counter. another counter got ppl but don’t know busy what! what is more important to check in the guest! no mineral water but give us water filter i wonder since toilet so dirty whether they got change the filter or not ? same as budget hotel but 4 star price. amari 390 double tree 460. i was thinking to try try this hotel but i’m so regret !!!!! now, talk about breakfast … kopi o no kopi taste 😟 scramble egg don’t know how they cook… weird. nasi lemak n watermelon still ok. the rest omg too! i will highly recommend amari - worth for the price. extra 40 but big difference! or u want same service … go budget hotel will do.
We were greeted by friendly staff. We checked into room 1709. The room is spacious and clean but the safe was locked. We called to have the safe open but nobody turned up. When we left for dinner, we told reception about the safe still locked. When we came back to the room, the safe was opened for our use There is a water dispenser but it is really terribly noisy. Makes shrieking sound when it dispenses water. The sink is partially blocked. Brought it up to the reception but nothing was done The next day we put up the “Make up room” sign but it didn’t happen It was late in the evening when the cleaning crew came but by then it was too late So we just asked for a clean bath towel The restaurant where the buffet breakfast was held is nice and spacious The staff are friendly and the spread is very good The location of the hotel is good. Ten minute walk to Medan Selera foodcourt Also ten minutes away is the Pelangi plaza and a very good Indian restaurant across it I do enjoy my stay here and I will come back Hubby didn’t enjoy it as much as I did 😬…
Booked deluxe king for a weekend getaway. Stay and breakfast spread was good. Complimentary carpark ticket is provided upon request. Hotel location was at the heart of Johor Bahru surrounded with lots of food choices. I was assisted by Saravanan.
Would want to come here again someday! Booked for Deluxe Twin Room but please take note it is single beds unlike the normal which is queen beds. The room is abit thin that you can hear the next door sound if it's abit loud. Was quite surprised the room is advanced! With water dispenser instead of the normal kettle. Just that the normal temperature will still dispense a bit of hot water. Breakfast served was not much of a variety. I guessed this needs to be improve. Complimentary carpark ticket is provided upon request. It's just that a bit of troublesome when you have to go to the reception counter to request for a complimentary carpark ticket, they will somehow scan on it but then you still have to go to the ticket machine to exchange for the free tickets. Requested for birthday decor in the room. I was assisted by Saravanan. He mentioned that payment needs to be settled first in order for the decor to be done. Quite skeptical at first but then he said he engaged outsource to do it. And so i provided my card details. He was efficient enough to give me his hp no.for fast response as my booking is just the next day yet my plan is still not finalised. Indeed he settled it fast and efficient! Credits to him! I requested a complimentary birthday cake. But sadly they don't have/never provide. He said he will provide something else. And so I was surprised and overwhelmed on what he had prepared for us. A treat that is way better then a cake! Overall enjoyed my short staycay here!…
Book 2 rooms at trove hotel on early June 2022 through Agoda. Their review all 2019 out dated. room very dusty, stain on the bedsheets, starting only 1 cockroach upon check in. But midnight suddenly came out many cockroaches caused my children whole night never sleep. Feedback to the manager, but no action taken.
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