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Austin Heights Golf & Hotel Resort

Austin Heights Golf & Hotel Resort

Lot Ptd 58061 Jalan Mutiara Emas 8 Taman Mount Austin, Johor Bahru 81100 Malaysia
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Room & Suite (23)
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About

3.0
#68 of 140 hotels in Johor Bahru
3.3 of 5 bubbles
Location
2.8 of 5 bubbles
Rooms
3.3 of 5 bubbles
Value
3.7 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.5 of 5 bubbles
Sleep Quality

Finding an ideal hotel in Johor Bahru does not have to be difficult. Welcome to Austin Heights Golf & Hotel Resort, a nice option for travellers like you.

Guest rooms offer air conditioning, and Austin Heights Golf & Hotel Resort makes getting online easy as free internet access is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and a sun terrace. In addition, guests can enjoy a pool and an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.

Johor Bahru has plenty of pubs. So when you’re here, be sure to check out popular spots like The Bierhaus German Pub, Chapter1, and Brazzo Restaurant & Lounge, which are serving up some great dishes.

Should time allow, Bangunan Dato' Jaafar Muhammad is a popular government building that is relatively easy to get to.

Austin Heights Golf & Hotel Resort looks forward to welcoming you on your visit to Johor Bahru.

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Property amenities
Free parking
Free internet
Pool
Restaurant
Bowling
Golf course
Meeting rooms
Spa
Outdoor pool
Water park
Billiards
Table tennis
Steam room
Non-smoking hotel
Sun terrace
24-hour front desk
Private check-in / check-out
Room features
Air conditioning
Housekeeping
Room service
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Chinese, Malay

Location

Lot Ptd 58061 Jalan Mutiara Emas 8 Taman Mount Austin, Johor Bahru 81100 Malaysia
38Reviews2Q+A2Room tips
Traveller rating
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Detailed Reviews
Rosli F wrote a review Mar 2016
Singapore, Singapore
+1
2.0 of 5 bubbles
Booked 3 differrent rooms for a big family gathering.Have not been there for more than 10 years.But nothing seems to change much.But instead worst.The pool still the same , water slides still closed .Pool chairs not fit for any resort use.Upon checking our so called Presidential suite only to find 2 our 3 bedrooms Aircon not working! Hassle of changing to another room.And towards the end of our 1st night found that the 2 bedrooms lighting switch does not function well.No cable tv no Gym no Karaoke room basically only Jacuzzi, golf n bowling.Poor breakfast choice and last but not least careful when u check out the will tell about missing towels! I will not return again to this resort for sure.Only fit for golfers and birds.......and rather a quite ghost town.
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Date of stay: March 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David T wrote a review Oct 2016
4.0 of 5 bubbles
Played at this course as I am a member of the club.Since the take over by Austin Heights, the service has dipped tremendously. Managerial decisions n promises to memebers not honoured by the club management after the departure of the manager. Registration to play golf for both members and guests are always slow. the only club to impose extra single rider's charge and no incentives for seniors unlike clubs like Ponderosa, Tajong Puteri, just to name a couple.
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Date of stay: October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
noami88 wrote a review Jul 2019
Singapore, Singapore
3.0 of 5 bubbles
Played in Austin when it started more than 10years ago. The course made some changes, it had improved and more challenging. Sight of Fairway with dry mud had reduced.
Typical Malaysia courses, club house and lockers conditions still a huge challenge to keep in tip top condition.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Onn11 wrote a review Jun 2016
Singapore, Singapore
5.0 of 5 bubbles
Just came back from a 4D3N church camp at this resort. Had a most wonderful stay at this resort and would greatly recommend Austin Heights for corporate retreats and other group functions.

The hotel rooms may not be the most equipped compared to some other resorts (for example, TV channels are limited and there are no bath robes or bedroom slippers; toilet floor also tends to get wet easier as there is no shower curtains in the bathroom).

However, the spacious hotel rooms (with their high ceilings) are a major draw and they are clean with comfortable beds. The new function rooms for events are suitably equipped and they are close to the dining areas and hotel rooms, making access across the resort quick and easy. Many church friends shared similar sentiments in that they enjoyed the facilities (including swimming pool, jacuzzi and sauna), the quiet surrounding environment, and the relatively smaller crowd compared to other chalets. The facility is also big enough for group activities or games (indoor and outdoor).

What stands out to me most, however, is the impeccable service that the resort staff provided to my group of around 50 plus folks. They were friendly, warm and helpful, and paid great attention to ensure our needs were well taken care of, be it technical assistance for the function room or food catering.

Once again, would highly recommend this place for all companies or other groups seeking a place for retreat.
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Date of stay: June 2016
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cherrie T wrote a review Mar 2018
4.0 of 5 bubbles
I booked this hotel because I thought is walking distance to Austin Height Theme Park. But actually still require to drive out as the hotel was located on a hill. Luckily, we drove ourselves here so not much of the problem.
The rooms & toilets are super spacious. I think is even much bigger than our house living room. There are inter-connecting rooms with my friends.
We bought our kids for a swim. I think is swimming pool needs to have more maintenance due to fallen leaves. There is no swimming towels available.
The varieties for breakfast in cafe was little and taste normal. But nothing taste weird. However, when I was taking the food, I saw a lizard was on the walls behind the food.
There are facilities, like Kids Zoom, gym, mini soccer table, pool tables, table-tennis and jacuzzi. We bought our kids to play mini soccer table, pool table and table tennis. I think the Kids Zoom are for smaller children, just a room and some toys. The jacuzzi looks cool but we have no time to use.
Most important, I feel the rooms are cosy, spacious and able to see a good view of scenery.
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darryl J wrote a review Nov 2017
Croydon, Australia
1.0 of 5 bubbles
The golf course and golf course staff were absolutely great - couldn’t be more helpful if they tried. But that’s where the good report ends. I have never experienced a hotel, resort, motel or any accommodation that looked great on the outside but was absolute rubbish on the inside. The Presidential suite would be be out of the everyday persons price and if you like, class range, but at this place don’t be fooled! Big rooms, all the mod cons but nothing works. The electrics failed, the spa baths were filthy - unusable- the light could not be isolated - one on all on, and the so called American breakfast was an absolute joke. I think management are running the place into the ground - even the pool was not available for use. Give me the opportunity and even I could make this place work with good management and some money to get it back on track. Either spend money on it or put a bulldozer through it - one thin or another.
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Date of stay: November 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
miraclesept wrote a review Aug 2017
Singapore, Singapore
+1
4.0 of 5 bubbles
Initially wanted to book Doubletree @ Hilton, but there was no more of the room that I wanted available. Therefore decided to try Austin Heights. No regrets!
Although the location is further and we used Grab to go around to the near shopping centres, the room is very spacious and well equipped. We have booked the Platinun suite (3 bedroom) as we went as a family. Every room is equipped with a bathroom (jacuzzi and shower area for master, bathtubs for the other 2), and ample space for the kids to go around. Service was good too from the staff.
Amenities are really good, especially the theater (can be a private cinema and can lie down so comfortably). A lot more others like jacuzzi, sauna, ktv, games room, etc.
A great family place even though if you do not play golf.
Just some cons of location and wifi was really bad in room. Also, to get to certain places like ktv, theater, etc, there's only stairs so we could not bring my elderly grandma up as she was not able to climb the stairs.
Planning a trip back with my big family.
Thank you.
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Date of stay: August 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
heynsl wrote a review Jun 2017
Singapore, Singapore
4.0 of 5 bubbles
Stayed in the room for a day. The room is huge in space equivalent to 2 standard twin room but lack of amenities. (eg. no safe, no slipper, no iron/iron board etc.)
Even the furniture can found to have clear signs of aging.
Wifi is weak in the room unless you are near to the door.
In-room service only available until 9pm.
There are no nearby shops and the nearest shop is 10 to 15mins drive away.
Breakfast is pathetic. Not much choice and tasteless.

This is a golf resort and surprisingly that there is no golf shop there.
The staffs there are quite friendly and helpful.
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Date of stay: June 2017
2.0 of 5 bubblesLocation
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmarAlhabshee wrote a review Apr 2017
Singapore
+1
4.0 of 5 bubbles
*family of 4 – kids 2-yr & 4-yr olds
*check-in on Thursday 20th April, 2pm
*stayed here under recommendation from a friend who had his wedding in 2016.

Check-in was hassle-free. Thank you to the frontdesk staff. I was escorted from the reception to the lift lobby; walking thru the coffee house, to the outdoor seats (that over look the golf course) pass the event hall and finally up a few steps to the lift lobby. Short tour but informative.

No Wifi in room; only along the lobby. But the leakage spreads to the room and presto! You do have some wifi in your room and I think this only applies to the rooms nearer the central part of the building. Those rooms at the furthest ends might not have wifi in their rooms.

Room is majestically spacious; so spacious that you can fit 8 nos., yes 8 King-sized beds! And you still have a separate wardrobe, fitting room, fridge & drink making station on top of the spacious room. Oh, and the bathroom has a separate shower, separate toilet & a bathtub. All-in-all, u need to do a lot of walking in these rooms! Not to mention the breath-taking view of the golf-course from the room.

The light switches in the room are kindly confusing. The touch-pads are so worn you can hardly read under normal light. You would need to come close to the pads and see what the switches are for. Some work, some switches don’t.

Beds and pillows are good. There are many stories about laundry hygiene and so on, if you are scared of those germs under UV light, don’t travel. Because the moment you touch the door handle, you are germed! Don’t be stressed when you travel, a hand-sanitizer does wonders to all hotel fixtures and your hands.

The aircon is good; but it is unable to drop to our desired temperature. The thermostat is there, just like other hotel rooms, but it does not work. It turns round & round & round and it still does not work.

Bathroom works like magic. The water pressure is excellent, toilet is good & lights adequate. Not much to write here on bathroom.

One thing about this resort is it’s age. It has seen better days and it is reliving the good days. I personally do not see the aging wood, for example, as an old rut. It is an epic structure sitting on one of the best lands in Johor.

Breakfast is simple with western and local dishes prepared. I’m truly satisfied with the spread as I normally have 3 courses for breakfast. 1) Light, bread & spread 2) Medium; porridge with garnishes 3) Heavy; rice or noodles
But on Saturday morning, the main spread is not available. Only the bread & drink counter is open. As we sat down, the staff approached with a menu at hand, saying today is ala-carte; 3 options for breakfast.

The swimming pool was under maintenance; so it’s one facility down.
The kids’ room, on the upper level, was truly a kids’ room. I can imagine the previous bunch threw a hurricane and left everything uprooted in their path. But my kids are happy anyway.

The gym, lounge, internet room & karaoke rooms are all on the upper level, without any guests when we were there. Place is well taken care of.

To conclude, our overall experience here was good. Every establishments have got their shortcomings. We make do with expectations against the cost that was paid.

Will come back again when opportunity arises.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sylviasab wrote a review Jun 2016
Kuala Lumpur, Malaysia
3.0 of 5 bubbles
You will love the green and the woods surrounding the resort, as the rooms are facing the golf course. We witnessed a garden wedding there during our stay, and it looked wonderful in the luscious green lawn. Rooms are really really spacious, though lack of interior design. Breakfast was so-so, not much variety. There's not much choice of food within the resort too. You'll need to walk out to the nearest cafes/stores (approx 15mins).

Average cleanliness, as you'll find bits of stains on the bed sheets. Bathroom cleanliness was acceptable, but the shower water pressure was really low, and shower head's not adjustable (it was kind of inward, doubt a bigger-sized person find it comfortable to shower).
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Date of stay: June 2016
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Wenxuan Y
4 contributions
Yes, but it depends on what kind of room you choose. There is a kid's room for the younger children. At the same floor, there is a pingpong room, snooker, karaoke ,resource /computer room .....
SuzKL wrote a tip Jul 2017
Kuala Lumpur, Malaysia90 contributions34 helpful votes
4.0 of 5 bubbles
"Choose the room for 4 adults if you have kids. You get 2 big beds and a huge room."
Read full review
aprilrhapsody wrote a tip Jun 2017
Johor Bahru, Malaysia5 contributions
1.0 of 5 bubbles
"Don't come please"
Read full review
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LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AUSTIN HEIGHTS GOLF & HOTEL RESORT: See 35 Reviews and 98 Photos (Johor Bahru)

Frequently Asked Questions about Austin Heights Golf & Hotel Resort
Which popular attractions are close to Austin Heights Golf & Hotel Resort?
Nearby attractions include Austin Heights Water & Adventure Park (0.9 km) and Fullwolves Boardgames Cafe (0.8 km).
What are some of the property amenities at Austin Heights Golf & Hotel Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a spa.
What food & drink options are available at Austin Heights Golf & Hotel Resort?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Austin Heights Golf & Hotel Resort?
Yes, free parking is available to guests.
What are some restaurants close to Austin Heights Golf & Hotel Resort?
Conveniently located restaurants include Basilico, Inside Scoop Mount Austin, and Dong Seoul Korean Bbq Restaurant.
Are there opportunities to exercise at Austin Heights Golf & Hotel Resort?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Austin Heights Golf & Hotel Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Austin Heights Golf & Hotel Resort?
Many travellers enjoy visiting Kranji Beach Battle Site (13.9 km).
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