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Somerset Puteri Harbour Iskandar Puteri

Traveller (419)
360
Panoramas (72)
Video (1)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Somerset Puteri Harbour is a new serviced residence strategically located within Iskandar Puteri, home to developments such as EduCity which houses several world-class university campuses, Medini which encompasses business and leisure districts, the Southern Industrial and Logistics Clusters and Afiat Healthpark. The serviced residence is within walking distance to Kota Iskandar, the Johor State's new administrative centre. It is a 20-minute drive from the Malaysia-Singapore Second Link causeway and 25 minutes away from Johor's Senai International Airport. It is also easily accessible via the coastal highway which links Nusajaya to the main Johor city centre and the Johor-Singapore Causeway. Travellers can enjoy excellent connectivity to other parts of the Iskandar region via the water transport terminal, bus terminal and light rail transit station situated in the property's vicinity.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Fitness Centre with Gym / Workout Room
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Harbour View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Get additional 10% off
Hotel deals
604Reviews
804Photos
25Q+A
93Room tips
Traveller rating
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Popular mentions
The hotel location is nice, wide and fully furnished facility. You can improve to hire more staffs at the gym and the pool. The brekfast has less choices if we compare to other hotels. The locations is good as it's really near the harbour.
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Review collected in partnership with this hotel
Response from BobYusof, Residence Manager at Somerset Puteri Harbour Iskandar Puteri
Responded 2 weeks ago
Dear Wasinee P, It was a great pleasure having you stay at Somerset Puteri Harbour Iskandar Puteri. Thank you for sharing your feedback about your recent stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements. Please be assured that I will coordinate the plans for these enhancements with the respective department and team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best wishes Bob Yusof Residence Manager
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+1
Check in was easy, smiley and welcoming. The rooms are very large. You can fit a whole family here. It's clean, white tile floors. Huge wardrobe. Cable TV with HBO. It's basic but well equipped. I paid S$100. And breakfast to boot! I'll come back. Really.
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Response from BobYusof, Residence Manager at Somerset Puteri Harbour Iskandar Puteri
Responded 11 Feb 2019
Dear ryanhong, Thank you so much for choosing Somerset Puteri Harbour Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. I will ensure to share your experience with the team. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager
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We booked this hotel for its proximity to Legoland, which is certainly very convenient. The apartments were also quite spacious and value for money. However, the condition of the place was basic and I expected more from a Somerset/Ascott property. Definitely not a luxurious
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Response from BobYusof, Residence Manager at Somerset Puteri Harbour Iskandar Puteri
Responded 7 Feb 2019
Dear JohnKL89, It was a great pleasure having you stay at Somerset Puteri Harbour Iskandar Puteri. Thank you for sharing your feedback about your recent stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for our improvement. Please be assured that I will coordinate the plans for these enhancements with the respective department and team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best wishes Bob Yusof Residence Manager
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Good apartment with complete faclities. Suitable for small family gathering. Near 24 hours restaurant and grocery store. No deposit when check-in.Check out also easy, no need waiting for checking. Only regret because kids pools cannot use.
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Review collected in partnership with this hotel
Response from BobYusof, Residence Manager at Somerset Puteri Harbour Iskandar Puteri
Responded 6 Feb 2019
Dear Nonialim, Thank you for choosing Somerset Puteri Harbour Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Rest assured the matters are being looked into seriously to prevent recurrences. We welcome suggestions such as yours as they indicate the areas where we can further improve. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager
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Pros : 1) Spacious 1-bedroom deluxe. Air-con temp was just nice. Clean apartment equipped with almost everything. You can rent up to dvds during your stay. They even have a toaster! :D 2) Apartment well secured. After 11pm, the auto-door is switched off and a guard will be
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Response from BobYusof, Residence Manager at Somerset Puteri Harbour Iskandar Puteri
Responded 3 Feb 2019
Dear AidilDKE, Thank you for choosing Somerset Puteri Harbour Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. I will certainly share your feedback with the team. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSomerset Puteri Harbour Iskandar Puteri
The 1 Bedroom Premier at the Somerset Puteri Harbour Iskandar Puteri
Professional photo exclusively commissioned by TripAdvisorSomerset Puteri Harbour Iskandar Puteri
The 1 Bedroom Deluxe at the Somerset Puteri Harbour Iskandar Puteri
Professional photo exclusively commissioned by TripAdvisorSomerset Puteri Harbour Iskandar Puteri
The 3 Bedroom Premier at the Somerset Puteri Harbour Iskandar Puteri
Professional photo exclusively commissioned by TripAdvisorSomerset Puteri Harbour Iskandar Puteri
The 3 Bedroom Premier at the Somerset Puteri Harbour Iskandar Puteri
Professional photo exclusively commissioned by TripAdvisorSomerset Puteri Harbour Iskandar Puteri
The 2 Bedroom Premier at the Somerset Puteri Harbour Iskandar Puteri
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12345672
Do your studios have adjoining rooms that is accessible both ways? For small families
Stayed in this hotel for a couple of days in Aug and Oct. No bed bugs experienced. In fact, the bed, etc was pretty clean
0 votes
Show all answers
What is the difference between 2 bedroom deluxe and 2 bedroom executive?
What is the difference between 2 bedroom deluxe and 2 bedroom executive?
2 bedroom deluxe is 92 sq metres in size while 2 bedroom executive is 112 sq metres in size. Go to somerset's actual webpage to view actual room types and details.
1 vote
Hi. I'm sorry. Just seen your question. During my stay. I did manage to take grab.uber. although it takes a while to get it. But now it's much more quicker.
0 votes
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12345
"Should ask room with sea view. "
"Not too near Construcion.. can be noisy if talking naps in the afternoon "
"No comments, perfect for us so far, please continue to maintain at this level or make it even better! Thanks!"
"Change pillows "
"Beautiful view and courteous staffs."
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PRICE RANGE
US$66 - US$168 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
NUMBER OF ROOMS
204
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