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Kompleks Perniagaan Ampang Lebuhraya Sultanah Bahiyah, Alor Setar 05050 Malaysia
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About

#5 of 38 hotels in Alor Setar
Location
Cleanliness
Service
Value
Urban Inn, an up and coming brand name under OIB Resort Sdn Bhd, has been operating two boutique hotels at Kulim and Jitra for the past three years and ranked best hotels in both towns. As one of the latest addition to the growing hotel chain, Urban Inn will be opening an addition branch at Ampang Business Centre, Alor Star with 95 cosy hotel rooms, a grand ballroom with capacity of 120 tables, an
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Room features
Air conditioning
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HOTEL CLASS
HOTEL STYLE
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11Reviews0Q+A2Room tips
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stef_nsy wrote a review Jun 2022
Johor Bahru, Malaysia107 contributions73 helpful votes
There are good and bad, but to me it failed as a budget hotel due to: 1. Dirty. Floor dirty, please wear your shoes during your whole stay. Obviously no sweep or mop by housekeeping, not acceptable especially during covid period. Bedsheet/brown blanket dusty, not sure whether did they change it after guest checkout? 2. Uncomfortable mattress, you can feel the spring, only a thin layer between spring and your back. Since it failed the 2 most important elements for a budget hotel or inn, I'm not sure the following pros will outweight the cons above. 1. Easy to find parking. 2. Convenient to find food or buy things as there are shops/restaurant downstairs. To me the price not cheap, I paid RM88 for the room, for the same level motel in alor setar I can easily get at RM50+. Until it improve the cons, I would not recommend this inn.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Don't choose this hotel, if you have to then book online for cheaper rate, walk in rate are much...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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222yahoo22 wrote a review Nov 2020
Langkawi, Malaysia35 contributions51 helpful votes
That was my first thought, the moment i entered my room. Really great value. Much better than I expected, almost like a mini Aloft Hotel. The room was clean, spacious and cosy. AC, hot shower, hair dryer, pillow, all good and they provide toothbrush, too. Maybe they can improve on the bed linen/blanket cause I don't think it smells fresh. Towels good. I actually need to visit Alor Setar again and booked elsewhere. No second thought, I cancelled that booking and reserved another stay here.
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Belle wrote a review Oct 2020
382 contributions100 helpful votes
Service from the staff is good. Room is quite spacious as we book the bigger room. Bed is uncomfortable, too hard. Pillow is too soft. Aircon is cold. Cleanliness is ok. Coway water provided. Unfortunately the tap water is as per the picture attached. It is really budget hotel
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Faizzudin wrote a review Feb 2020
1 contribution
Clean and Comfortable. But the most important is the reasonable price. The staff was very friendly. The location is strategic because it's located centre of Alor Star. There is 7Eleven beside lobby area and plenty of restaurants nearby
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zulkhairi Man wrote a review Jan 2020
alor setar1 contribution
Awesome. Everything is in their best state of conditions. Value for your money, spacious room, easy access to CMart Shopping Complex below the hotel and for sure they have a very clean bathroom. Highly recommended
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ShirlyShaari wrote a review Jan 2020
Kota Kinabalu, Sabah, Malaysia2 contributions2 helpful votes
I absolutely love the room layout. It was a simple room and very spacious. The rates that I got through tripadvisor is really cheap. Really worth the money. I had indeed extended my stay at Urban Inn for another two nights. However, I would really appreciate if the the hotel could also provide us with a choice of tea or coffee. A simple tea bag would do the trick. I plan to stay at Urban Inn Alor Setar again on my next trip
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Date of stay: January 2020
Value
Location
Service
Room Tip: the hotel does not provide any twin/single bed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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s3noritax wrote a review Jan 2020
Kuala Lumpur, Malaysia7 contributions2 helpful votes
I have checked in here for 2 days .There are pros and cons for this hotel management need to note for better growth in future. Pros:- i) Strategic location ii) Ample car park for hotel guest iii) New Environment and concept iv) Spacious place v) Got iron room vi) Got water dispenser Coway outside the room Cons:- i) First day checked in I found that the wrinkled white blanket was done by their housekeepers. I think you need to improve this even though this is budget hotel but how come you provide the wrinkled white blanket to guest ? Plus thin mattress with dusty brown blankets ii) Smelly bathroom drainage . I suggest their facility team need to alert on this as this caused uncomfortable when I entered the room with the bad smell. Luckily i booked room with window so that I can open it to let this smell gone. iii) Housekeeper very noisy in the morning when they are doing the housekeeping works next to our room with their hand phone music and laughing to each other. iv) You can hear the slam door sound from your room. v) If you checked in more than 1 day , you need to update your wifi password each new day at their reception.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zanizar wrote a review Dec 2019
1 contribution
What a great location, same building with food stores and mall centre, easy access to us, clean and big spacious brand new hotel with excellent staff service.easy parking space available under basement.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aiman wrote a review Dec 2019
1 contribution
Nice place to stay. Worth it price. The security was so good. You need assess card to assess ur level. Dowstairs got so many shop and cafe. The frontdedk was so helpful and friendly. Easy parking a lot of empty space.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joey C wrote a review Dec 2019
26 contributions22 helpful votes
The rooms are super big and clean except for the door lock which I think the management needs to look for a better quality one. I need to ask the Reception to unlock it 2 times. I overheard that many people face the same problem (Its either cannot enter the lift or cannot open the room door) The staff are friendly and drinking water is very convenient. It near a big supermarket and food should be no problem. Overall, I am satisfied with this new hotel!
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$13 - US$16 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKedahKota Setar DistrictAlor Setar
NUMBER OF ROOMS
85
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Frequently Asked Questions about Urban Inn
Which popular attractions are close to Urban Inn?
Nearby attractions include Zahir Mosque (1.8 km), Aman Central (2.3 km), and Alor Setar Tower (2.4 km).
What are some restaurants close to Urban Inn?
Conveniently located restaurants include Caffè Diem, Terrace Forty Eight, and RESTAURANT RT.
Are there any historical sites close to Urban Inn?
Many travellers enjoy visiting Zahir Mosque (1.8 km), Rumah Kelahiran Mahathir (1.3 km), and Rumah Seri Banai (5.2 km).