Hotel Grand Crystal Kedah
Grand Crystal Hotel 40 Jalan Kampung Perak, Alor Setar 05100 Malaysia
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Avg. RM 111 /night, 3/16 - 3/17
RM 124
per night
RM 111
per night
RM 98
per night
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About
#26 of 26 hotels in Alor Setar
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Hotel Grand Crystal is strategically located in the town area. We are within walking distance to several art, cultural and historical museum and within distance to the famous Mahathir's Birth Plac, Zahir Mosque and Alor Setar Tower. It also features an outdoor pool and a coffee house. Rooms are equipped with air conditioning and satellite Tv. Private bathrooms come with a bathtub and hairdryer. A minifridge and coffee/tea maker are also provided. A variety of Malaysian delicacies and continental dishes are served at the hotel's Putra Coffee House. Alternatively, room service is provided. Guests who drive can enjoy free parking at here. Aside from a 24-hour front desk, the hotel also provides laundry services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Coffee shop
Children Activities (Kid / Family Friendly)
Meeting rooms
24-hour security
Baggage storage
Parking
Wifi
Outdoor pool
Restaurant
Newspaper
Shops
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Bath / shower
Complimentary toiletries
Iron
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Indonesian, Malay
Location
Grand Crystal Hotel 40 Jalan Kampung Perak, Alor Setar 05100 Malaysia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
27 Restaurants
within 0.5 kilometers
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Detailed Reviews
If you are thinking of staying here, don’t. It was most likely quite grand about 30 years ago, but nothing has been done since. In my room, the Tv doesn’t work, neither does the fridge, no hot water, aircon struggling, shower pressure very low.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reached hotel on 1st day hari raya..booked through agoda after read good reviews in tripadvisor..good reception girl welcome us but unfriendly supervisor/manager stand at the reception area wt a weird face..room space ok..we stay in a triple bed room..can put 1 single mattress addition..plugs not in good condition..old tv,no remote,too small jug kettle,rubbish bin no plastic,fridge too noise..and the most unhappy part is...swimming pool too dirty..it's festive season & they didnt clean/maintain the cleanliness...i dont recommend this hotel...it's my 1st & last stay here...
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Date of stay: August 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms were spacious and the floors were stripped of their carpeting. It was also clean.
However, this hotel is really old and it shows. Air conditioning vibrated with such noise, we had to lower the intensity (which are only 3 levels).
The toilet had very weak flushing power (yikes!)
Curtains were dusty and allowed sunlight to penetrate via gaps.
We were so worried the shower fixtures would fall off!
If you are just staying one night and looking for a cheap, clean hotel, this is the place.
Also a plus; Ong Nasi Lemak is just across the street.
However, this hotel is really old and it shows. Air conditioning vibrated with such noise, we had to lower the intensity (which are only 3 levels).
The toilet had very weak flushing power (yikes!)
Curtains were dusty and allowed sunlight to penetrate via gaps.
We were so worried the shower fixtures would fall off!
If you are just staying one night and looking for a cheap, clean hotel, this is the place.
Also a plus; Ong Nasi Lemak is just across the street.
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Date of stay: October 2014Trip type: Travelled as a couple
Value
Cleanliness
Service
Room Tip: Check and flush the toilet first!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's been long time I didn't write my review about my travelling activity.
End of July I was staying with my husband and my toddler son.i don't mine if the hotel was old or else.however the service that the reception give so not called hotelier.
The reception staff all are gentlemen,no politeness and happy to serve a guest.
My room very clean and big.however the aroma when you open the room not nice.its smell so sticky. During night time there is no air conditioning.My kattle in room got problem we have report to them at reception but no action , I can't boil hot water to make my son milk.its need my husband come down at down stairs to take it by him self.the hotel staff not show that their wanted to help us.
So for me even it's cheap but not worthy to stay if the staff not willing to help.
End of July I was staying with my husband and my toddler son.i don't mine if the hotel was old or else.however the service that the reception give so not called hotelier.
The reception staff all are gentlemen,no politeness and happy to serve a guest.
My room very clean and big.however the aroma when you open the room not nice.its smell so sticky. During night time there is no air conditioning.My kattle in room got problem we have report to them at reception but no action , I can't boil hot water to make my son milk.its need my husband come down at down stairs to take it by him self.the hotel staff not show that their wanted to help us.
So for me even it's cheap but not worthy to stay if the staff not willing to help.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
if you wanna blink...do it now..because this story of mine will bring u into a lot of fantasy.. why? don't believe me?
ok..first..i was a desperate traveller at the time i booked this hotel because i did not plan my trip, don't even plan where i'm going with my family..i'm out from my home in malacca at 8pm, stop by at my parent's in KL at 10pm then straight on my journey to no where up to north.. at 12midnight, my wife asked me where do i wanna go..i replied to her "actually i don't know" :) then i stop at the rest area at RTC Perak, eat & rest, i start looking for hotels and tripadvisor suggest me Hotel Grand Crystal Kedah.. reasonable price, good looking hotel, near to town, easy access to local food restaurant and a lot of things going on nearby to this hotel.. in blink of eyes, my mother finger tap onto the confirm booking tap.. proceed with payment.. off we go to the Hotel in Alor Setar.. simple as that!!..i arrived there at 6pm (drove the car at 80-90 km/h) i stop in front of the hotel.. go to the lobby.. hit the bell and pop!! the receptionist appear infront of me.. a good looking man in his hotel uniform with a smile he greet me "welcome to Hotel Grand Crystal Kedah, Sir"..i gave him the detail of my booking.. and i know i'm suppose to check-in earliest at 2pm.. but trying my luck i asked him for early check-in..and guess what? he willingly and kindly said that he will assist me with the early check in without any cost impact :)..wow!! very good hotel i said to myself.. then after he check here & there.. confirm!! i can enter my room at 11am.. yes!! now i only have to bring my family for a breakfast and then fill our time until 11 am by going around city of Alor Setar.. at 11am i when there, my key is ready and my check in process is complete.. very fast.. very efficient & offcourse i'm very happy.. we had a very comfortable stay there for 4 days & 3 nights.. but offcourse there is some setback of this hotel, its very old building and due for refurbishment, the breakfast preparation is not so variety and even there is no refill once the food is finish but there is still people comes for breakfast and we only take what left in the tray.. in overall, it is a good hotel, nice and spacious.. but need some management involvement in getting the building look attractive and to make it more fun.. i strongly recommend this hotel and please try it yourself.. u will feel satisfied.. the end....
ok..first..i was a desperate traveller at the time i booked this hotel because i did not plan my trip, don't even plan where i'm going with my family..i'm out from my home in malacca at 8pm, stop by at my parent's in KL at 10pm then straight on my journey to no where up to north.. at 12midnight, my wife asked me where do i wanna go..i replied to her "actually i don't know" :) then i stop at the rest area at RTC Perak, eat & rest, i start looking for hotels and tripadvisor suggest me Hotel Grand Crystal Kedah.. reasonable price, good looking hotel, near to town, easy access to local food restaurant and a lot of things going on nearby to this hotel.. in blink of eyes, my mother finger tap onto the confirm booking tap.. proceed with payment.. off we go to the Hotel in Alor Setar.. simple as that!!..i arrived there at 6pm (drove the car at 80-90 km/h) i stop in front of the hotel.. go to the lobby.. hit the bell and pop!! the receptionist appear infront of me.. a good looking man in his hotel uniform with a smile he greet me "welcome to Hotel Grand Crystal Kedah, Sir"..i gave him the detail of my booking.. and i know i'm suppose to check-in earliest at 2pm.. but trying my luck i asked him for early check-in..and guess what? he willingly and kindly said that he will assist me with the early check in without any cost impact :)..wow!! very good hotel i said to myself.. then after he check here & there.. confirm!! i can enter my room at 11am.. yes!! now i only have to bring my family for a breakfast and then fill our time until 11 am by going around city of Alor Setar.. at 11am i when there, my key is ready and my check in process is complete.. very fast.. very efficient & offcourse i'm very happy.. we had a very comfortable stay there for 4 days & 3 nights.. but offcourse there is some setback of this hotel, its very old building and due for refurbishment, the breakfast preparation is not so variety and even there is no refill once the food is finish but there is still people comes for breakfast and we only take what left in the tray.. in overall, it is a good hotel, nice and spacious.. but need some management involvement in getting the building look attractive and to make it more fun.. i strongly recommend this hotel and please try it yourself.. u will feel satisfied.. the end....
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Date of stay: December 2016Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: you can asked for 2 queen bed room for big family.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel has spacious room, clean and ideal for small children.
My prince and princess enjoyed themselves. Our room has lcd tv and astro. Stayed at the deluxe double room with timber flooring and children can play freely. The room size is 40 % larger, with bathtub compared to surrounding conventional hotel of similar category and price in Alor star. Hotel has a beautiful large pool but no wading pool, so keep an eye on your children they in the water. Surprisingly it has mini bar, coffee teas facilities and toilet with shower gel and shampoo.
Wifi signal is fine but they could improve on the variety of breakfast. Similar food served over the 3 days of our stay. Staff are friendly and we will sure to return here again.
We enjoyed out stay without paying through our nose. Highly recommended
My prince and princess enjoyed themselves. Our room has lcd tv and astro. Stayed at the deluxe double room with timber flooring and children can play freely. The room size is 40 % larger, with bathtub compared to surrounding conventional hotel of similar category and price in Alor star. Hotel has a beautiful large pool but no wading pool, so keep an eye on your children they in the water. Surprisingly it has mini bar, coffee teas facilities and toilet with shower gel and shampoo.
Wifi signal is fine but they could improve on the variety of breakfast. Similar food served over the 3 days of our stay. Staff are friendly and we will sure to return here again.
We enjoyed out stay without paying through our nose. Highly recommended
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Date of stay: May 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Book the deluxe rooms. They are renovated
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the hotel name itself portray the glorious image of this hotel once upon a time.
however, the management now need to know there is an urge to refurbish the hotel.
the smelly room, the dirty utensil, and the food was not that nice.
however, the management now need to know there is an urge to refurbish the hotel.
the smelly room, the dirty utensil, and the food was not that nice.
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Date of stay: May 2018Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
when arriving, the front desk staff quit friendly but should learn more about customer service. He should learn which task to prioritize, to entertain the customer in front of him or to answering a lot of phone call or to give an instruction to his buddy. Oh i forget to mention, he just the only person sit at that desk. I think i should forgive him coz my check time processing time is just not more than 15 minutes. My bad coz i book this hotel via agoda.com so this gentlemen issue me two separate bills, one for my room and one for breakfast for tomorrow. Off course with two time credit card swiped. Luckily the bank doesn't count how many you swipe your card monthly so no extra charge for that (hahaha).
The room is quit spacious but the interior if was not that good. Closet without a door, no small towel provided and even you don't have any foot mate so you must ensure to dry your feet after bathroom.
My room happen to face the sentosa mall and at level 5. The curtain not separated from first layer and second layer so you can't open it at all otherwise someone on the opposite building will not be happy of whats going on in your room (another haha).
Alor Setar is bit hot during my arrival so i guess better for me to have in room dining coz the price offer is affordable and have a lot of variety. I choose Kampung Fried Rice for my lunch and the taste is good. The serving time also quit considerable but a but funny coz when i call at first, they asked me to call later coz they have no chef on that time. Means their chef is changing their shift. Since I'm too lazy to go out so i just wait for their chef to come.
In the evening, i plan to take a walk around the hotel and wish to try Nasi Kandar nearby (about 5 min walking distance) but i could not do so, once I'm at the main road in front of the hotel, i saw to many dogs walking around and they don't look so friendly. I just felt unsafe on that time so i guess i just have another in room dining. when i called something funny happen again, at first they can give assurance of my order coz as usual no chef around, my first order was Lamb Chop. 2-3 min later, they call me and said i can have that menu, but, i had change my mind and want to change the menu to Spice Chicken Chop. They said ok but have to check first. I hang out and another 2 min later they called me again and asked if i can have my first order instead. Coz I'm to hungry to think i just said yes. About half and hour later, my meals is ready but its not good as my lunch earlier. The meats is hard and difficult to chew and i dare to say, i can't consume it at all. Luckily the come together with some fries.
As a conclusion, yup you may considered this hotel coz their price is affordable, spacious room, good internet connection and a part of that, nothing special about this hotel. The surrounding just not really good but if you have your own transport i guess its ok.
The room is quit spacious but the interior if was not that good. Closet without a door, no small towel provided and even you don't have any foot mate so you must ensure to dry your feet after bathroom.
My room happen to face the sentosa mall and at level 5. The curtain not separated from first layer and second layer so you can't open it at all otherwise someone on the opposite building will not be happy of whats going on in your room (another haha).
Alor Setar is bit hot during my arrival so i guess better for me to have in room dining coz the price offer is affordable and have a lot of variety. I choose Kampung Fried Rice for my lunch and the taste is good. The serving time also quit considerable but a but funny coz when i call at first, they asked me to call later coz they have no chef on that time. Means their chef is changing their shift. Since I'm too lazy to go out so i just wait for their chef to come.
In the evening, i plan to take a walk around the hotel and wish to try Nasi Kandar nearby (about 5 min walking distance) but i could not do so, once I'm at the main road in front of the hotel, i saw to many dogs walking around and they don't look so friendly. I just felt unsafe on that time so i guess i just have another in room dining. when i called something funny happen again, at first they can give assurance of my order coz as usual no chef around, my first order was Lamb Chop. 2-3 min later, they call me and said i can have that menu, but, i had change my mind and want to change the menu to Spice Chicken Chop. They said ok but have to check first. I hang out and another 2 min later they called me again and asked if i can have my first order instead. Coz I'm to hungry to think i just said yes. About half and hour later, my meals is ready but its not good as my lunch earlier. The meats is hard and difficult to chew and i dare to say, i can't consume it at all. Luckily the come together with some fries.
As a conclusion, yup you may considered this hotel coz their price is affordable, spacious room, good internet connection and a part of that, nothing special about this hotel. The surrounding just not really good but if you have your own transport i guess its ok.
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Date of stay: December 2015Trip type: Travelled on business
Value
Location
Service
Room Tip: stay away fromm facing tall building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the outside, it looked a pretty okay hotel. The price was Rm108 per night which at a small town like this, you would expect a bit better.
Once the elevators opened, you will get an assault of that odor very common to old unwashed carpets and smoking allowed rooms. The bed is curved and lacks support and the walls are stained with fingerprints.
No breakfast. To have breakfast, be prepared to pay another RM50.
Will not return.
Will not recommend.
Once the elevators opened, you will get an assault of that odor very common to old unwashed carpets and smoking allowed rooms. The bed is curved and lacks support and the walls are stained with fingerprints.
No breakfast. To have breakfast, be prepared to pay another RM50.
Will not return.
Will not recommend.
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Date of stay: August 2010Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My first impression of this hotel is that it looks dark & gloomy. The hotel looks like it never had any renovation to improve its appearance since the 1970s, from the dusty fountain, creaky elevators, everything here looks antique. They had an air conditioning problem since the time i checked in, until around 10PM. I will never recommend this hotel to any friends or family. Avoid at all costs.
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Date of stay: November 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PRICE RANGE
RM 107 - RM 133 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKedahKota Setar DistrictAlor Setar
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Grand Crystal Kedah
Which popular attractions are close to Hotel Grand Crystal Kedah?
Nearby attractions include Zahir Mosque (0.08 km), Pekan Rabu Complex (0.4 km), and Rumah Merdeka (0.1 km).
What are some of the property amenities at Hotel Grand Crystal Kedah?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Grand Crystal Kedah?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Grand Crystal Kedah?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Grand Crystal Kedah?
Conveniently located restaurants include Caffè Diem, Terrace Forty Eight, and Nasi Lemak Ong.
Are there opportunities to exercise at Hotel Grand Crystal Kedah?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Grand Crystal Kedah?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Grand Crystal Kedah?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Hotel Grand Crystal Kedah?
Many travellers enjoy visiting Zahir Mosque (0.08 km), Rumah Kelahiran Mahathir (0.9 km), and Rumah Seri Banai (3.6 km).
Is Hotel Grand Crystal Kedah accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.