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Hotel Grand Crystal Kedah

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Hotel Grand Crystal Kedah
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24 Reviews from our TripAdvisor Community

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Showing 23: English reviews
1 review
Reviewed 6 days ago NEW via mobile

My first impression of this hotel is that it looks dark & gloomy. The hotel looks like it never had any renovation to improve its appearance since the 1970s, from the dusty fountain, creaky elevators, everything here looks antique. They had an air conditioning problem since the time i checked in, until around 10PM. I will never recommend this hotel... More 

Helpful?
Thank Adi R
2 reviews
Reviewed 15 October 2016 via mobile

The staffs are friendly & helpful. Location is very good & convenient to shopping center & food court is nearby. The room & corridor is damp & smelly. Room interior need to upgrade. The air condition is not working though I have on it for whole day. Overall, this hotel need to upgrade & refurbish.

Helpful?
Thank hooikhim

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Singapore, Singapore
Level Contributor
169 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 August 2016

The front office staff and the handicapped challenged housekeeper are friendly. The mattress are comfortable. The hotel is located strategically near restaurants, coffee shops and hawker centre. The Aman Central Mall is about 15minutes walk from the hotel. That is all which are the good points for the hotel. This hotel is old and badly in need of a renovation.... More 

Helpful?
Thank DhonMennen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2016

An old hotel but very good location. We could not assess the free wifi mentioned either in room or at lobby. The television was not in good condition. The hotel pool - average. Not sure will come back here again..

Helpful?
1 Thank anizahyati a
Langkawi, Malaysia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 February 2016

The hotel is situated quite close to the centre and walking to the shops and restaurants is easy enough. The rooms are well appointed and spacious with comfy beds but the service was poor and the food portions when they eventually arrived is enough for a child only. First they could not find my booking, then they had no Coke... More 

Helpful?
1 Thank Nhanbread
singapore
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 January 2016 via mobile

Family trip last year with booking of 4 of their biggest room. Triple bedded is not too bad but walking space is limited. Hotel looks very old and the only thing holding the hotel together is the staff. Most of them have passion in their work and walk around with a smile. You can really see their sincerely, if only... More 

Helpful?
Thank joejas
Petaling Jaya, Malaysia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 December 2015

when arriving, the front desk staff quit friendly but should learn more about customer service. He should learn which task to prioritize, to entertain the customer in front of him or to answering a lot of phone call or to give an instruction to his buddy. Oh i forget to mention, he just the only person sit at that desk.... More 

Helpful?
1 Thank shahrulhafeez
Kuala Lumpur, Malaysia
Level Contributor
143 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 December 2015

Hotel has long been in existence and need refurbishment in rooms and restaurant. It gives the impression it is an old hotel by the look from the outside. It is a budget hotel but could have been better if the right things are in place or else hotel would run down and it will lose more customers. It is a... More 

Helpful?
1 Thank HO D
Rock Falls, Illinois
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 October 2014

The rooms were spacious and the floors were stripped of their carpeting. It was also clean. However, this hotel is really old and it shows. Air conditioning vibrated with such noise, we had to lower the intensity (which are only 3 levels). The toilet had very weak flushing power (yikes!) Curtains were dusty and allowed sunlight to penetrate via gaps.... More 

Helpful?
2 Thank Suzy S
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 July 2014

The room was spacious, big.. Far bigger than loads of 3 stars hotels i've been to. Spacious bathroom with bath tub. Affordable price as RM100 / night via Booking.com. However, the air cond. was barely cool. It was quite hot sleeping with comfortable bed, thick blanket but slow air cond.

Helpful?
Thank AyiemTom
HotelGC, General Manager at Hotel Grand Crystal Kedah, responded to this review

Thank you for your compliments on our staff friendliness. Its has certainly boost their confidence to continue delivering their best service. Your observation regarding the comfortable bed with spacious bathrooms, bathtub and room size to be "far bigger than load of 3 stars" is indeed precise. We are glad we could provide you with the comfort that exceed your expectation... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel Grand Crystal is strategically located in the town area. We are within walking distance to several art, cultural and historical museum and within distance to the famous Mahathir's Birth Plac, Zahir Mosque and Alor Setar Tower. It also features an outdoor pool and a coffee house. Rooms are equipped with air conditioning and satellite Tv. Private bathrooms come with a bathtub and hairdryer. A minifridge and coffee/tea maker are also provided. A variety of Malaysian delicacies and continental dishes are served at the hotel's Putra Coffee House. Alternatively, room service is provided. Guests who drive can enjoy free parking at here. Aside from a 24-hour front desk, the hotel also provides laundry services. ... more   less 

Additional Information about Hotel Grand Crystal Kedah

Address: Grand Crystal Hotel 40 Jalan Kampung Perak, Alor Setar 05100, Malaysia
Region: Malaysia > Kedah > Kota Setar District > Alor Setar
Price Range: RM116 - RM196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Crystal Kedah 3*
Number of rooms: 130
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Also Known As:
Hotel Grand Crystal Kedah Alor Setar, Malaysia
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Questions & Answers

Questions? Get answers from Hotel Grand Crystal Kedah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
 of 5 bubbles DhonMennen, 17 Aug 2016 | Read review
“couldn't assess the free wifi at room or lobby”
 of 5 bubbles anizahyatia, 13 Jul 2016 | Read review
“I only stayed one night and had a quiet room overlooking town”
 of 5 bubbles Nhanbread, 3 Feb 2016 | Read review
“stay away fromm facing tall building”
 of 5 bubbles shahrulhafeez, 15 Dec 2015 | Read review
“Check and flush the toilet first!!!”
 of 5 bubbles suzys822, 27 Oct 2014 | Read review
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