We stayed 3 nights at the Ritz Carlton. The hotel grounds are absolutely amazing, surrounded by the forest and the gardens. The rooms are spacious, especially the bathroom is big and elegant. The accommodations are very private, only the playful monkeys & squirrels are around you. The beach is beautiful and private to the hotel guests. Our kids loved the Ritz club and the eco-discovery Center, and the buildings look really nice and bright, with big window glasses all around, in the middle of greeneries. The hotel location is very convenient, close to the airport and the cable car. All in all we had an amazing long weekend gateway and I’d absolutely recommend this hotel. The only comment would be to not expect the “perfect hotel”, even from a luxurious hotel like this one: - some F&B items were missing for several days (like limited tea choices at breakfast, no vanilla ice cream or coke light at the pool restaurant) - the AC was cooling the room only to 26 degrees, despite being “repaired” and pushed to the maximum speed - sometimes the dishes ordered might take a long time to be served, even a fried rice… All the staff was very friendly and warmly welcoming guests. A special thanks to Jafni, the buggy driver, and Niels, the F&B manager.…
We stayed at the Ocean-front villa. The entire experience from the reception to the stay to the next day breakfast was amazing. I came to Langkawi before but never have I experienced this kind of hospitality at any of the resorts in Langkawi. The villa was excellent and we got to wake up to the beautiful sunrise which one could only experience it him/herself to see how beautiful it was. We would love to come back again for our next celebration!
My partner and I had such an amazing time at Ritz Carlton thanks to the great service. Besides being so friendly and welcoming, the people went above and beyond to ensure we have the best experience possible. I would like to especially thank the following people for extending exceptional service during our time there: Jun Yi and Shu Ni for being such a great help in making the beyond dining experience a memorable one, Adip for the impeccable service during our dinner and Fadzli for the great paddle boarding and kayaking lessons. They all contributed to making our holiday here one that we will remember for the rest of our lives.
This is an absolutely wonderful place to come. A dream. Special shout out to Jafni ;) the buggy rider!! He is so kind and friendly which made my stay more meaningful. He was incredible. Every staff here was at their best and gave their best to every guest. I mean everyone was humble and greeted us whenever we met. Such an incredibly short trip for me and I'll be sure to come back very very soon for a much longer duration!!
Never ever enjoyed a stay Like I did at this resort, definitely coming back soon and to any family looking for recommendations I highly recommend this resort I stayed over 12 different Ritz this one come as number one
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