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Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas

Updated 17/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

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Updated 17/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

4.5

Excellent

535 reviews

#8 of 151 hotels in Langkawi

Location

Cleanliness

Service

Value

Travellers' Choice

Fringed by lush rainforests and lapped by the clear-blue Andaman Sea, the Malaysian island of Langkawi has a gem on its landscape - The Ritz Carlton, Langkawi. Our oceanfront Langkawi 5-star resort blends beautifully with its surroundings and was designed to reflect a traditional kampong village with 90 luxurious guest rooms and suites and 29 pool villas, three swimming pools, a locally inspired spa, three dining outlets, two oceanfront bars and lounges, and both indoor and outdoor wedding venues.

Room & Suite (291)291

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Property amenities

Valet parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar / lounge

Beach

Bicycle rental

Babysitting

Wifi

Hot bath

Pool / beach towels

Infinity pool

Pool with view

Adult pool

Outdoor pool

Private pool

Yoga classes

Fitness / spa changing rooms

Fitness classes

Sauna

Restaurant

Breakfast available

Breakfast buffet

Breakfast in the room

Complimentary instant cofffee

Complimentary tea

Kids' meals

Outdoor dining area

Special diet menus

Wine / champagne

Poolside bar

Tennis court

Walking tours

Indoor play area for children

Children Activities (Kid / Family Friendly)

Kids club

Kids pool

Airport transportation

Shuttle bus service

Car hire

Taxi service

Business Centre with Internet Access

Conference facilities

Meeting rooms

Spa

Couples massage

Facial treatments

Foot bath

Foot massage

Full body massage

Hammam

Hand massage

Head massage

Manicure

Massage

Pedicure

Steam room

24-hour security

Baggage storage

Concierge

Currency exchange

Gift shop

Non-smoking hotel

Sun loungers / beach chairs

Butler service

Doorperson

24-hour check-in

24-hour front desk

Private check-in / check-out

Dry cleaning

Laundry service

Ironing service

Room features

Bathrobes

Air conditioning

Private beach

Housekeeping

Interconnected rooms available

Coffee / tea maker

Flatscreen TV

Walk-in shower

Room service

Safe

Sofa

Telephone

VIP room facilities

Bottled water

Clothes rack

Iron

Wake-up service / alarm clock

Minibar

Refrigerator

Electric kettle

Bath / shower

Hair dryer

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL STYLE

Charming

Ocean View

Languages Spoken

Russian, Chinese, German, Malay

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TravellingYan wrote a review 13 Feb

Dinant, Belgium30 contributions31 helpful votes

The best in Langkawi!

After several stays in the past, we decided to return for a stay just before Christmas, and another stay over New Year. The Ritz Carlton remain the best choice in Langkawi for many reasons! We love the beach villa and its quirky design, pleasant living space, and large windows overlooking the beautiful nature and gardens… It was great to see that the beach villas had been refreshed and looked really stunning. The biggest improvement was the area around the pool which looked great, with much better finishing surrounding the actual pool. The amenities in the villa remain great – high quality bedding, high quality Asprey bath amenities, lovely tea and coffee selection… and a huge wine fridge used as “honor bar”. Everything has been thought with the guest in mind and wanting to create a luxurious and comfortable experience. Having stayed in all of the top properties in Langkawi recently, I can certainly say that the Ritz Carlton has the best breakfast on offer. A lot of the hotels have downgraded the products and offer limited selections… The Ritz continues to offer a very creative and diverse high-quality breakfast, with free flow Champagne/Prosecco - a real Langkawi tradition! The F&B offering is a definite highlight. There is a wide variety of options across three venues, each with a unique experience and cuisine. All the food we had was excellent, and the wine list is great and reasonably priced. We also had a few special dinners. On New Year’s eve, we attended the Beach Grill’s event. It was incredible – wide selection of seafood and creative salads, fresh lobsters grilled on demand, beef rossini, etc. You could not have wished for anything more! We also really enjoyed the in-villa BBQ. It provides a relaxed culinary experience, with staff setting up a lovely table on the pool deck and helping with the BBQ and service. It really felt very special! What makes this hotel really special is its people! Most of the staff not only remembered our names from previous visits, but also remembered our preferences. I was amazed on the first day that they actually remembered our morning beverage order! It feels like all staff are super proud to work at Ritz Carlton Langkawi, and they are passionate about delivering the best experience possible! The leadership of the GM, Ellen, is very hands on, and it’s great to see her roaming around the property, helping at breakfast, and connecting with guests. It feels like Ellen is cultivating a culture of diversity and inclusion which means that staff can shine by being personal! I also like that the Management Team is always looking for feedback, in the spirit of continuous improvement and wanting to be the best hotel in Langkawi. This is definitely one of my favorite hotels in the world and I would recommend it to anyone!…

Date of stay: January 2021Trip type: Travelled as a couple

Helpful

Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi

Responded 1 week ago

Dear TravellingYan, Thank you for your detailed review and I am glad that you and your loved ones enjoyed your stay again with us at The Ritz-Carlton, Langkawi. Your positive note will definitely be shared with the Ladies & Gentlemen who had taken care of you during your time with us. This will help to fuel their motivation further during this challenging time. I hope to see you in the near future when everyone can travel again. Stay safe & keep in touch. Ellen Franke General Manager Ellen.franke@ritzcarlton.com

TKO wrote a review Jan 2021

3 contributions1 helpful vote

Beautiful Stay during the MCO crossover

Amazing property and service at its best. Breakfast is solid and made to order atm with freeflow prosecco. Private villa/pool/beachfront is where it is at! Comfy LUX and above. A hidden Gem at the resort is SIri the activities coordinator a genuine and fun Brazilian man that knows how to show you a good time on a paddleboard. HIghly recommend the sunset/sunrise paddle board experience. It will be one of the best things you do there!

Date of stay: January 2021

Rooms

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Service

Room Tip: private pool villas DO IT!

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Helpful

Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi

Responded 3 weeks ago

Dear TK_VINO, Thank you for your review. I am thrilled to read that you had a great stay at the resort and enjoyed the breakfast, villa and heartfelt service of our Ladies & Gentlemen. I will personally share your review with the Ladies & Gentlemen who had taken care of you during your stay especially Siri. I hope to see you personally in the future for another memorable stay at The Ritz-Carlton, Langkawi. Stay safe, Ellen Franke General Manager Ellen.franke@ritzcarlton.com

Atikah Omar wrote a review Jan 2021

Kedah, Malaysia2 contributions

Memorable stay 💕

10/01/2021-11/01/2021 292 Thank you Ladies & Gentlemen of The Ritz Carlton Langkawi for the memories. Views from my room very nice and beautiful. I like !! Breakfast at Langkawi Kitchen good and I like it 👍🏻 Cleanlines 8.5/10 and have some defect but can fixed it. I enjoyed during my stay here 🥰 Will definite try villa with my husband soon ! Much love, Nratikahomr ❤️

Date of stay: January 2021Trip type: Travelled with family

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Helpful

Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi

Responded 3 weeks ago

Dear Nratikahomr, Thank you for your review. I am glad you had a memorable time at the resort and enjoyed the room and breakfast at Langkawi Kitchen. I have noted your feedback with regards to the cleanliness and will look into it with the relevant department head. I look forward to welcoming you and your husband back when travels bring you back to Langkawi. Stay safe, Ellen Franke General Manager Ellen.franke@ritzcarlton.com

JesperColding wrote a review Jan 2021

Kuala Lumpur, Malaysia17 contributions16 helpful votes

The Best Resort & Breakfast

We just stayed a week in this wonderful place and we can’t say enough good things about the hospitality and the place and the people who make it run. Brena our hostess was the best ambassador for the brand one can imagine and the F&B team outstanding in any way. The breakfast which was a la cart at the moment was a gourmet festival everyday and the bread and pastry the best we have ever had in a resort. Problem is where do you go from here :). Highly recommended as a luxury retreat in Langkawi. It doesn’t get any better around here

Date of stay: January 2021Trip type: Travelled with family

Helpful

Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi

Responded 21 Jan 2021

Dear JesperColding, Thank you for your review. I am glad you had a wonderful time at the resort and enjoyed your dining experience and the heartfelt service of our Ladies & Gentlemen especially Brena. I will personally share your review with them. I hope to welcome you back in the future when travels bring you back to Langkawi. Best regards & Stay safe, Ellen Franke General Manager Ellen.franke@ritzcarlton.com

Sergey P wrote a review Jan 2021

Magnitogorsk, Russia34 contributions12 helpful votes

A good and modern hotel with a pricey approach

It is a very nice place, staff is very attentive and positive, Territory is great and impressive. What I did not like is the hotel approach to charges. You literally are charged extras whenever it is possible. Forgot to mention the kid in the booking? Pay 110 rm for his breakfast a day. Any step is charged there and charged at a good rate. Restaurants are expensive of course, but I must admit they are close to top restaurants. If course it is frustrating that alcohol prices are 10 times of the ones you have in the duty free island. But the place is great and close to other venues, so you can choose where to eat out. Many people complain about AC in the room, I confirm - whatever you set it to, you will have a frozen room when you are back, it works at full force when Noone is in. For done reason my bed linen was replaced only about sheets, though the blanket was smelly already. I would advise them to ease on the pay as you go approach, the rest can be fixed. …

Date of stay: January 2021Trip type: Travelled with family

Helpful

Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi

Responded 14 Jan 2021

Dear Sergey P, Thank you for your review. I thank you for your compliments as you highlighted in your review. I will also take note of your feedback and will discuss with the relevant department head on how to improve the guest experience in the future. I hope to personally welcome you back in the future should travel brings you back to Langkawi. Best regards & Stay safe, Ellen Franke General Manager Ellen.franke@ritzcarlton.com

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