Greeted by friendly, polite n helpful staff. Fast check-in. Room was clean. And I enjoyed the wide array of sumptuous dishes served for breakfast. We couldn't resist going for a swim at 10pm as the pool looked so inviting. Thank you, aloft 😃
We stayed in the hotel for 5 days and thoroughly enjoyed. In Tan at the reception is a wonderful young lady who took care of our check-in and gave us early check-in and also managed to merge the rooms for the extended stay. The infinity pool is amazing. Food at the restaurant is fantastic! Location is superb! All in all a great hotel to explore the beautiful Island of Langkawi. Highly recommend!
Thanks again for arranging the rooms for my family. We enjoy our stay at your hotel. Kudos to our maid for ensuring our rooms clean during our stay. Front office staff was nice and anticipating another room booking at the last minute. Check in and check out was flawless. Breakfast varieties was sufficient to our needs. The char kway teow at the pool menu was tasty and we ordered 3 time 😊 as my kids like it very much. Overall staff was friendly. Regards AK
Stayed here for 5 nights, the hotel was very busy with families celebrating the end of Ramadan, although there was sometimes a short wait for a table at breakfast, this did not effect the excellent service at the hotel. We had a sea view with balcony, a lovely room, huge bed, excellent shower and lovely view. Due to Eid Mabarak the vast majority of the restaurants in walking distance were closed, this was also the case in Pantai Chenang, there was also a high demand for Grabs which rendered them unavailable. We therefore ate at the hotel for 3 of the nights. The buffet selection is excellent with a wide variety of Asian and western food available, well cooked with care (MYR 68 with 10% discount for Bonvoy members) Likewise the breakfast buffet is impressive, one of the best I’ve experienced, certainly superior to the 5 star in KL we had just left. We were served at the bar by Nash, very nice young man with a good sense of humour. We met Awng here the venue manager, charming gentleman. All the members of staff we met were helpful and friendly, we were lucky to meet Nik, who is a total asset to the hotel, she has a ‘can do’ attitude and a wonderful sense of humour. The overall impression was a well run happy hotel…
Nothing to complain about this place! We booked a room with a sea view which was fabulous and the place was kept really clean. We enjoyed the daily free breakfast with an egg station. Also all the staff were friendly and welcoming and assisted us as much as they could. Location is good too, however it may be quite a distance from the main Cenang beach so usually we Grab over, roughly 5-10min drive. There are some well-know eateries nearby and massage places nonetheless. The drive from the airport was also about 20-25 min ish? Only downside was that the neighbouring unit was making a ruckus and while staff did tell them to quieten down, it did not happen, but we couldn’t do anything about it.
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