Grand Riverview Hotel
Jalan Post Office, Kota Bharu 15000 Malaysia
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About
#6 of 99 hotels in Kota Bharu
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Kota Bharu, Grand Riverview Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Grand Riverview Hotel makes it easy to enjoy the best of Kota Bharu.
The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Grand Riverview Hotel features 24 hour front desk, room service, and a concierge. In addition, as a valued Grand Riverview Hotel guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to free parking.
For those interested in checking out popular landmarks while visiting Kota Bharu, Grand Riverview Hotel is located a short distance from Bank Pitis (0.3 mi) and Istana Balai Besar (0.3 mi).
While in Kota Bharu be sure to experience nearby steakhouses such as Little Switzerland or Riverview Steak.
If you are interested in exploring Kota Bharu, check out a park, such as Padang Merdeka.
Whether you’re travelling for business, pleasure or both, Grand Riverview Hotel is sure to make your visit to Kota Bharu one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Massage
Valet parking
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Malay
Location
72Somewhat walkable
Grade: 72 out of 100
24Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Jalan Post Office, Kota Bharu 15000 Malaysia
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213Reviews2Q+A41Room tips
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For a day or two in Kota Bharu, I’d say this is a wonderful hotel. The room is huge and so is the bed, which is the most comfortable I’ve slept in in a very long time. The staff is extremely kind and helpful. The location is also very good, with loads of restaurants (from local cuisine to the Chinese one) near by. Highly recommended! Thank you so much ❤️ The girl from room 617
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
booked 2 room both was bad and dirty. Was give a 704 and 703 super dirty room, spoiled bed.. dusty and don’t think it was sanitised..Hotel refused to refund and has been assigned to a diffrent room 1011 and 1012 almost same condition but still able to sleep.. bottom line why give us such bad room where you have other good room at the 1st place!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were initially given room 531 and it was in a very very poor condition. Everything in that room was old and smelly - pillows, mattress and the worst was the carpet (very filthy). After an hour checked -in and rested we had to change the pillows because it was too smelly. The next day we got another room (1021) and to our pleasant surprise the room was much newer and acceptable. The question is, why sell the old non-renovated, filthy and smelly room to your guest when the condition was very poor and didn't even match your hotel stars? Room 531 to me was a 1-star rating. Your staff though were very helpful and responsive to change the pillows and room. Could this similar experience also happened to other guests before us that had room 531? My next trip to KB would be to a much cleaner hotel room in another hotel. Thanks but no thanks GRV for the bad experience! Luckily we both have no sinus or asthma.…
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Please ask rooms at renovated floors only when you book.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Booked this hotel bcos of the view, and the property exterior & rooms looked fine in photos. Upon checking in, lobby looks glorious with all SOPs in place. We were assigned to a spoilt room (Housekeeping & Res team - how did this happen!?) It was creepy & eerie in the corridor and that spoilt room had a doorbell ringing on its own, non-stop! Electricity didn’t work either when we slot the card in. After calling & waiting for 15 mins, FO team came and brought us to another room. I had asked for an upgrade for the trouble and seeing as the occupancy was low, but she didn’t accommodate. Unfortunately when we got to the room, it was extremely old and poorly maintained - yellow stains in the bathtub & black stains inside the toilet bowl. Kettle didn’t seem clean inside. Two plug points were not working. Strangely, no toothbrush & toothpaste (the most important!) were not provided, BUT other amenities like shower gel, shampoo & lotion were. Did they miss it out? Good points were: Riverview from the room was glorious, F&B were decently good, staff were pleasant & hospitable.…
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Worst Experience Ever!!!! We are staying in Suite Room on 28 August 20. Check in around 4pm. room seen to be okay with everything but there was a excrement in the toilet was no being clean by the housekeeping. when try to flush it was stuck and more come out, it was so disgusting and so awful. I make a complain to the front office & they change to the new room. Then in the new room the toilet door can't be close. So when anyone take a shower, the water will splashed and wet until front of the toilet door. Then i make a new complain. But there is nothing to be done by them. In the morning, i tried to see the Hotel General Manager Mr Peter. But he was at the coffee house and just make us waiting for him about 20minute and not appears to meet. It was very rude to make a guess waiting and insisted not to meet us. There was no appologies from the Hotel. We was a regularly been there and accualy my family members wedding also performed there. IT WAS VERY RUDE to treat us this way. How can this hotel get a 4stars rating. bad experience after few years been regularly there.…
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Hygiene was bad.Lizard droppings at the window edges and fabrics were stained and old.Toilet interior had stains here and there.Parking basement was very dark and felt unsafe due to lack of lightings.Just a very unpleasant experience throughout.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were looked after and staff were friendly and helpful. We were walking distance to cafes and restaurants. The pool was great and Kota Bharu was really interesting. Need to get a good taxi driver who can speak English. Would definitely stay there again.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Took two rooms, one with king bed and another with twin beds. Room size is adequate at about 30m2. Bathroom is nice but room itself needs furniture refurbishment. The air conditioning borders between stuffy room temperature on one end and not so cold and noisy on the other; indications that the system needs servicing. They still maintain the furniture from its early days, scratches and all. For a 4* hotel, it would not hurt if they could supply 4 pillows instead of 2 in each room. Location wise, its quite a walking distance to the market (about 500m), the old palace, museums and central mosque near which is the famed White House cafe. Less than 200m from the hotel is Wau Cafe (decent selection with nice ambience) and Restoran Hj Ismail Sumatera for popular local lunch. On the upside, its beside the wide silt tainted river where one could take a stroll or jog along the bank. There is no ferry or boat rides though, not like in Kuching Sarawak. Not much if view on the other side of the bank.…
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The restaurants are Asian but in most other respects this is an international hotel, with all that that implies, both good and bad. It's easy - staff speak English, the room looks like you'd expect a hotel room to look and there are no surprises like a quirky loo. On the other hand, once inside you could easily be in London, Sydney, New York or Berlin. But in a city where so much else is unexpected and feels distinctly "other", coming back to something that felt familiar at the end of the day was a comfortable experience. And I can't fault the quality of the service or the standard of the room.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: If views are important, specify a river view. The view from the other side(s) is best ignored.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
the hotel near to sungai Kelantan and you can see boat accrossing the river to kg laut and the hotel near to istana sultan Kelantan and the masjid negeri. many restautrant and food stall and the important is the hotel near to Pasar Siti Khadijah
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Date of stay: September 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$40 - US$49 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKelantanKota Bharu
NUMBER OF ROOMS
299
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Frequently Asked Questions about Grand Riverview Hotel
Which popular attractions are close to Grand Riverview Hotel?
Nearby attractions include Istana Jahar (0.4 km), Masjid Al-Muhammadi (0.4 km), and Bank Pitis (0.5 km).
What are some of the property amenities at Grand Riverview Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Riverview Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Riverview Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Riverview Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Riverview Hotel?
Conveniently located restaurants include Sun Two Restaurant, White House, and Din Tokyo Kota Bharu.
Are there opportunities to exercise at Grand Riverview Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Grand Riverview Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Kota Bharu.
Are any cleaning services offered at Grand Riverview Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Riverview Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Riverview Hotel?
The staff speaks multiple languages, including English and Malay.