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Grand Riverview Hotel

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Jalan Post Office, Kota Bharu 15000 Malaysia
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US$45
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Free cancellation until 02/02/22
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Traveller (316)
Room & Suite (79)
Dining (23)

About

#5 of 92 hotels in Kota Bharu
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Kota Bharu, Grand Riverview Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Grand Riverview Hotel makes it easy to enjoy the best of Kota Bharu.

The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Grand Riverview Hotel features 24 hour front desk, room service, and a concierge. In addition, as a valued Grand Riverview Hotel guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to free parking.

For those interested in checking out popular landmarks while visiting Kota Bharu, Grand Riverview Hotel is located a short distance from Bank Pitis (0.3 mi) and Istana Balai Besar (0.3 mi).

While in Kota Bharu be sure to experience nearby steakhouses such as Little Switzerland or Riverview Steak.

If you are interested in exploring Kota Bharu, check out a park, such as Padang Merdeka.

Whether you’re travelling for business, pleasure or both, Grand Riverview Hotel is sure to make your visit to Kota Bharu one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Massage
Valet parking
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, Malay
209Reviews2Q+A40Room tips
Traveller rating
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Popular mentions
TheJessicat wrote a review Apr 2021
Kuala Lumpur, Malaysia36 contributions30 helpful votes
+1
Booked this hotel bcos of the view, and the property exterior & rooms looked fine in photos. Upon checking in, lobby looks glorious with all SOPs in place. We were assigned to a spoilt room (Housekeeping & Res team - how did this happen!?) It was creepy & eerie in the corridor and that spoilt room had a doorbell ringing on its own, non-stop! Electricity didn’t work either when we slot the card in. After calling & waiting for 15 mins, FO team came and brought us to another room. I had asked for an upgrade for the trouble and seeing as the occupancy was low, but she didn’t accommodate. Unfortunately when we got to the room, it was extremely old and poorly maintained - yellow stains in the bathtub & black stains inside the toilet bowl. Kettle didn’t seem clean inside. Two plug points were not working. Strangely, no toothbrush & toothpaste (the most important!) were not provided, BUT other amenities like shower gel, shampoo & lotion were. Did they miss it out? Good points were: Riverview from the room was glorious, F&B were decently good, staff were pleasant & hospitable.
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Date of stay: April 2021Trip type: Travelled as a couple
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Amir wrote a review Sep 2020
Kota Bharu, Malaysia11 contributions3 helpful votes
Worst Experience Ever!!!! We are staying in Suite Room on 28 August 20. Check in around 4pm. room seen to be okay with everything but there was a excrement in the toilet was no being clean by the housekeeping. when try to flush it was stuck and more come out, it was so disgusting and so awful. I make a complain to the front office & they change to the new room. Then in the new room the toilet door can't be close. So when anyone take a shower, the water will splashed and wet until front of the toilet door. Then i make a new complain. But there is nothing to be done by them. In the morning, i tried to see the Hotel General Manager Mr Peter. But he was at the coffee house and just make us waiting for him about 20minute and not appears to meet. It was very rude to make a guess waiting and insisted not to meet us. There was no appologies from the Hotel. We was a regularly been there and accualy my family members wedding also performed there. IT WAS VERY RUDE to treat us this way. How can this hotel get a 4stars rating. bad experience after few years been regularly there.
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Date of stay: September 2020Trip type: Travelled with family
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kewlmack wrote a review Aug 2020
11 contributions16 helpful votes
Hygiene was bad.Lizard droppings at the window edges and fabrics were stained and old.Toilet interior had stains here and there.Parking basement was very dark and felt unsafe due to lack of lightings.Just a very unpleasant experience throughout.
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Date of stay: November 2019
2 Helpful votes
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fennellis4 wrote a review Mar 2020
Perth, Australia11 contributions2 helpful votes
We were looked after and staff were friendly and helpful. We were walking distance to cafes and restaurants. The pool was great and Kota Bharu was really interesting. Need to get a good taxi driver who can speak English. Would definitely stay there again.
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Date of stay: February 2020
Value
Rooms
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esquire838 wrote a review Feb 2020
Kuala Lumpur, Malaysia379 contributions88 helpful votes
Took two rooms, one with king bed and another with twin beds. Room size is adequate at about 30m2. Bathroom is nice but room itself needs furniture refurbishment. The air conditioning borders between stuffy room temperature on one end and not so cold and noisy on the other; indications that the system needs servicing. They still maintain the furniture from its early days, scratches and all. For a 4* hotel, it would not hurt if they could supply 4 pillows instead of 2 in each room. Location wise, its quite a walking distance to the market (about 500m), the old palace, museums and central mosque near which is the famed White House cafe. Less than 200m from the hotel is Wau Cafe (decent selection with nice ambience) and Restoran Hj Ismail Sumatera for popular local lunch. On the upside, its beside the wide silt tainted river where one could take a stroll or jog along the bank. There is no ferry or boat rides though, not like in Kuching Sarawak. Not much if view on the other side of the bank.
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Date of stay: February 2020Trip type: Travelled on business
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PRICE RANGE
US$39 - US$63 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKelantanKota Bharu
NUMBER OF ROOMS
299
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Frequently Asked Questions about Grand Riverview Hotel
Which popular attractions are close to Grand Riverview Hotel?
Nearby attractions include Istana Jahar (0.4 km), Masjid Al-Muhammadi (0.4 km), and Bank Pitis (0.5 km).
What are some of the property amenities at Grand Riverview Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Riverview Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Riverview Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Riverview Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Riverview Hotel?
Conveniently located restaurants include Sun Two Restaurant, White House, and Din Tokyo Kota Bharu.
Are there opportunities to exercise at Grand Riverview Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Grand Riverview Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Kota Bharu.
Are any cleaning services offered at Grand Riverview Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Riverview Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Riverview Hotel?
The staff speaks multiple languages, including English and Malay.