H Elite Design Hotel
AG-G-09, Alwaqf At Tunjong Jalan Kuala Krai, Kota Bharu 16010 Malaysia
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US$61
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About
#35 of 99 hotels in Kota Bharu
Location
Cleanliness
Service
Value
Whether you're a tourist or traveling on business, H Elite Design Hotel is a great choice for accommodation when visiting Kota Bharu. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations. At H Elite Design Hotel , the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, wheelchair accessible can be enjoyed here. Step into one of 281 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, complimentary instant coffee, complimentary tea, free welcome drink, linens. The property offers fantastic facilities, including fitness center, outdoor pool, kids club, pool (kids), to help you unwind after an action-packed day in the city. H Elite Design Hotel is your one-stop destination for quality accommodation in Kota Bharu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool with view
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids club
Kids pool
Business Centre with Internet Access
Car park
Public wifi
Swimming pool toys
Adult pool
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Concierge
Sun deck
First aid kit
Umbrella
24-hour front desk
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay, Thai
Location
Contact
AG-G-09, Alwaqf At Tunjong Jalan Kuala Krai, Kota Bharu 16010 Malaysia
Getting there
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11Reviews0Q+A0Room tips
Reviews
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Most Recent
Cleanliness of toilet and bathroom was really poor and need serious improvement. It looks to me it has not been cleaned for awhile, dirty wall and floor. plenty of improvement need in room and house keeping. Called house keeping and there was never any reply.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
He hotel staff was very nice. Free parking at hotel. The room is acceptable. They will charge tooth brush if you forget. The only problem i have is the toilet which the toilet door when u close it is not fully close. If u r doing any business inside the toilet the smell will also be covered the whole room. The hotel is quite distance from the town.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
1. The shower area is dirty...mildew and blackish stains on tiles, like it has not been washed for a few weeks 2. The room floor is not swept - there are still cookies crumbs from prevoius guest 3. Bedsheet suspected not changed - there was a stain, and it didn't feel fresh. We had to call housekeeping to change it, at 9:30PM! 4. Towels smelt musty and soury - like they were folded when wet. We asked them to change as well. 5. Hotel grounds and areas feel like cheap commercial areas. In short, please DO NOT stay here. It's an insult to the word "Design", "Elite" and even the letter "H"
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A new business hotel, away from the city & a vehicle is necessary to explore the city but hotel parking is abundant. Located next to a new hypermarket that has yet to open. Limited choices of restaurants around here. 7-11 is opposite the main road.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
At the breakfast buffet, most guests and even some staff were not wearing face masks. Some were even coughing into the food, potentially infecting others. When we brought this serious violation of Malaysia laws to the staff, and then to management, they did nothing.
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Date of stay: September 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I have just returned from two nights at the property. Located in an urban setting looking out over downtown Kota Bharu, the views are urbanely charming. The rooms are spacious, extremely comfortable, and appointed with every amenity you might need. There is ample space to sit and relax. If you're looking for a place to sleep for a couple of nights that comes with all the usual amenities and is a bit far from the city centre, this is a good base to explore Kelantan.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Greet- The staff ve done the great job for greeting me. Helpful and treats me very nicely. Almost Everyone! Lounge- the design looks great for me. I like modern style. Room - i can say, very spacious. Clean and tidy. Less noise. Toilet - I like shower. Bidet working fine. Good amenities. Got all basic toiletry set. Bed- Comfortable, i can sleep very easily. A/c working fine. Work table just great, not so big. But i can do the job with laptop. Single Sofas available for rest. No veranda in my room. No electrical technical problems so far. Internet speed very fast. Fridge available. Complimentary set include coffee and tea with boiler. Big screen TV. All channel working fine. Got room services. Iron is inside your room. Location is very near at the G-Orange Mall. Gyms and fitness available. Lift is accessible. The food taste quite nice!…
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Date of stay: March 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenny Liong, General Manager at H Elite Design Hotel
Responded 8 Jul 2020
Dear 560fatins Thank you for choosing to stay at H Elite Design and for taking the time to give us a positive review at Tripadvisor. We are very happy to hear that your recent stay was an enjoyable one and the experience was enhanced by the comfort of our well-equipped hotel and the service extended by the team. It has been our pleasure having you in the hotel and we look forward to welcoming you back for several more memorable experiences.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is still under renovation & should not take guests yet. There were woods & mattresses parked by the wall in the hall way with dusty floors. Inappropriate. The lobby doesn’t serve as a lobby. Breakfast buffet was a total disappointment and lack of variety. There was a large pile of rubbish outside the hotel which can be seen from the hotel’s cafè window during breakfast. They could not give me an iron when requested. We asked for housekeeping to change the bedsheets before we went out for 4 hours & it was still not done when we came back. Much work needed here - from the unfinished renovation & the services need to improve too. The only nice thing is the swimming pool.
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from kennyliong, Manager at H Elite Design Hotel
Responded 4 Oct 2019
Dear drfadzilahanim, Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and the experience of our valued guests. We are deeply sorry to learn of the various issues you encountered which culminated in an unsatisfactory stay. Please accept our sincere apologies for not being able to live up to your expectations. It is most certainly not the intended experience we hope for our guests or the impression we wish to leave. Rest assured that have shared your comments with our teams and that the corrective actions are being taken. As we would like to be able to restore your faith in our service, we do hope to have the pleasure to welcome you back to H Elite Design Hotel on your next visit to the city. Regards Kenny Liong Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was still under construction during our stay. The lobby did not fit its purpose as a lobby.. we were soaking wet trying to unload our stuff from car. Interior was still way too dusty to be occupied. The sound of drilling really annoyed us.. not only drilling.. sound of knocking on wall. We were from kl and have been driving for the whole day.. we arrived at 3.30pm. Yet they still did not prepare our room and were expecting us to be ok to wait. And the toilet door was a bit weird.. open concept door?
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from kennyliong, Manager at H Elite Design Hotel
Responded 4 Oct 2019
Dear fadhilahj2015 Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and the experience of our valued guests. We are deeply sorry to learn of the various issues you encountered which culminated in an unsatisfactory stay. Please accept our sincere apologies for not being able to live up to your expectations. It is most certainly not the intended experience we hope for our guests or the impression we wish to leave. Rest assured that have shared your comments with our teams and that the corrective actions are being taken. As we would like to be able to restore your faith in our service, we do hope to have the pleasure to welcome you back to H Elite Design Hotel on your next visit to the city. Regards Kenny Liong Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Travel to Kota Bharu to visit relatives and managed to get this hotel at great price. Hotel have pool at the top offering fantastic view of the padi fields, gym and children's club. Some renovation is still on going but the staff really friendly and helpful. Will come back again.
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from kennyliong, Manager at H Elite Design Hotel
Responded 4 Oct 2019
Dear Hnyew Thank you for your compliments on our hotel facilities and friendly staff. My profound apologies for the delayed check-in due to our hotel's high occupancy during the period of your visit and rest assured that our management has looked into the issue to enhance our guests' experience. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel in the near future. Regards Kenny Liong Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$31 - US$44 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKelantanKota Bharu
NUMBER OF ROOMS
280
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Frequently Asked Questions about H Elite Design Hotel
Which popular attractions are close to H Elite Design Hotel?
Nearby attractions include AEON MALL Kota Bharu (6.8 km), Min House Camp (7.3 km), and Bank Kerapu (7.9 km).
What are some of the property amenities at H Elite Design Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at H Elite Design Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H Elite Design Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at H Elite Design Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to H Elite Design Hotel?
Conveniently located restaurants include KBB Burger & Steak, New Horizon Gardens, and Menate Steak Hub.
Are there opportunities to exercise at H Elite Design Hotel?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does H Elite Design Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at H Elite Design Hotel?
The staff speaks multiple languages, including English, Chinese, Thai, and Malay.
Are there any historical sites close to H Elite Design Hotel?
Many travellers enjoy visiting Bank Pitis (9.1 km) and Kubu Kebal (12.4 km).
Does H Elite Design Hotel have any great views?
Yes, guests often enjoy the city view available here.