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I have been staying in this hotel not because of the prices but the convenient of its location which is next to KB Mall. I am very disappointing to the hotel management especially the cleanliness. upon checking in, i was offered an ungraded to windows...More
Response from Gordon Loy V, General Manager at Tune Hotel Kota Bahru City CentreResponded 1 week ago
Hey Kcie2u, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. I was...More
the rooms were very clean. there was no window but that was mentioned before. the staff was very helpful and friendly. it is in the center of town and easy access to many places. worth the price. there is a mall right across and a...More
Thank Nergis C
Response from Gordon Loy V, General Manager at Tune Hotel Kota Bahru City CentreResponded 4 weeks ago
Dear Nergis. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
I have been traveling to Malaysia and so far Tunes hotel is one of my favorite place to stay, its not too far from the places i like to go, you can easily go at the grocery store and buy some food. The room is...More
Thank Rhei T
Response from Gordon Loy V, General Manager at Tune Hotel Kota Bahru City CentreResponded 16 May 2018
Dear Rhei, Thank you very much for the feedback about your stay at Tune Hotel KB. Reference to your concern about the size of the room, we do really appreciate your feedback but due to the building construction lay out design we can not do...More
I can't speak for any of the other 'Tunes', but this one in Kota Baru seems to miss the mark, trying hard to be an upmarket budget hotel, pitched at short-stay business guests who are passing through, and failing miserably.
Firstly, this is one of...More
Not an enjoyable stay but it’s a business trip so I got really no choice. Staff could be friendlier. Bedsheet could be cleaner. Location is kinda strategic considered it’s just beside kb mall. There is good breakfast on the 1st floor. Not free though of...More