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The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)

369 reviews
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Traveller (121)
Room & Suite (62)
Dining (13)
Overview
  • Excellent26%
  • Very good45%
  • Average20%
  • Poor5%
  • Terrible4%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (369)Write a Review
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Traveller rating
78
135
58
19
15
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78
135
58
19
15
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All reviewsshopping malla marriott rewards memberclub roomwe ordered room servicefive star hotellobby loungebreakfast buffetno alcoholswimming poolhigher floorchinese restaurantlocal dishesdecent hotelcomfortable stayrooms are bigeasy accesshotel staff
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1 - 5 of 305 reviews
Reviewed 1 week ago via mobile

We stayed over here for 2 nights with our 4 months baby. This hotel has got a very clean environment. The rooms are classy and huge. Everything was in a tip top condition. All the staffs, F&b, bell boy. Front office and housekeeping did a...More

Thank Shamini R
Reviewed 1 week ago

We stayed for a couple of days here. Friendly front desk and housekeeping staff. Nice and spacious room. Our pillows were too soft but housekeeping staff changed them to a better one, so no big deal. Kids enjoyed the swimming pool. Wide variety of healthy...More

Thank NurulAzz
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 1 week ago

Hi NurulAzz, Thank you for taking the time to share your stay experience at our Hotel recently. We are truly glad that you have had a wonderful stay experience. Your positive comment and feedback will be shared among our team members to inspire them further....More

Reviewed 4 weeks ago

The room is comfortable and the staff is so friendly. The Hotel facilities is good and the accomodation is really good. I will come back to stay and will recommendation to my friends. The easy way to access to city and alot intresting place to...More

Thank Anwar K
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 3 weeks ago

Dear Anwar K, Thank you for sharing your recent stay experience at our Hotel. We appreciate your effort and time taken to share your feedback. We are delighted to know that you had enjoyed your stay. Your comments would be shared among our team members...More

Reviewed 21 December 2017

The hotel is listed as 5 star but to be honest is more like an average 4 star hotel that is due some modernisation. The staff are friendly the rooms are clean, food is generally good, room service is good. No alcohol at all not...More

Thank GrahamInnes78
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 27 December 2017

Dear GrahamInnes78, Thank you for sharing your wonderful experience during your recent stay at our hotel. We are glad to hear that you had enjoyed your stay and totally pleased with our services. Your positive feedback will be shared among our associates to inspire them...More

Reviewed 18 November 2017 via mobile

I stayed here for 2 nights. Since this was a business trip I didnt have time to search around for local food. This hotel provided me comfortable stay and excellent local delicacies (nasi dagang) for breakfast. Not many hotels gave such treats. I even had...More

Thank Deen_69
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$66 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$66 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (121)
Room & Suite (62)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
beeb00446
2 October 2017|
AnswerShow all 2 answers
Response from Adrian C | Property representative |
Thank you for your interest in our hotel ! We regret to inform that our rooms do not come with a balcony. Regards
0
Votes
jimmyt596
22 March 2017|
AnswerShow all 5 answers
Response from Adrian C | Property representative |
Hi Jimmyt596, Thank you for your interest in our hotel. With reference to your question on parking, it can be arranged. Though we do not have specific parking space for big motorbikes, we can certainly allocate a spot for... More
1
Vote
Enjoyingmytravels
11 August 2015|
Answer
Response from Adrian C | Property representative |
Dear Guest, Thank you for your interest and enquiry about our hotel. We do not provide self-service laundry facility but we do provide personalized laundry services for our guests. The nearest self-service laundry is... More
0
Votes
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12
Room Tips
"I've always prefer to be on the high floor (for the views) and nearer to the elevator (for the ease of..."
Read review
"Room at Higher floor"
Read review
"The best choice for Kota Bahru"
Read review
"Rooms facing main road could be a bit noisy due to traffic noise and azan prayer call due to mosque nearby."
Read review
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