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Dorsett Grand Labuan

Dorsett Grand Labuan 462 Jalan Merdeka, Labuan Island 87029 Malaysia
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Traveller (580)
Room & Suite (150)
Dining (53)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 12 hotels in Labuan Island
Location
Cleanliness
Service
Value
The 5-star international chain hotel in Labuan, Dorsett Grand Labuan brings out the best of what Labuan Island has to offer. The hotel is only minutes away from the Labuan Airport and a short distance from its bustling town centre. With an international buffet spread and a wide array of ala-carte dining, a sports lounge for guests to catch their favourite sports coverage, and a bar offering live entertainment at night, Dorsett Grand Labuan truly inspires!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Languages Spoken
English, Malay
1136Reviews1Q+A100Room tips
Traveller rating
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david soon wrote a review 18 Feb
2 contributions
Staying at Dorsett Grand Labuan Hotel The Room were clean and Tidy. The staff ate very friendly and helpful . I like the room view with the facing the sea im very recommended you guys to stayed here. The food was good and yummy… i love the fish and chips
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 1 week ago
Dear Puteri A, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Climber34151199075 wrote a review 7 Feb
Malaysia2 contributions
Another wonderful stay that I throughly enjoyed. The highlight of my stay was the staff…..all of them have a great natural warmth and right aptitude for hospitality. Of course Dania, Pelisa and Jenny are exceptional at their job! They deserve to be recognized! The service and meals in the restaurant were very nice as well. Rooms are comfortable and clean. Check in staff was very organized and helpful. Management should recognize that “Good Help” is hard to find and the entire staff should be recognized for their hard work at the Dorsett-Labuan!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 2 weeks ago
Dear Climber34151199075, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Landers wrote a review 3 Feb
Kota Kinabalu, Malaysia3 contributions
Nice hotel and very asthetic.Manage to get seaview on 7 floor.The staf are very helpful and always assist me whenever i need their assistance.The hotel have a nice swimming pool and the water are crystal clear.Its attract me to swim during the hot day.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 3 weeks ago
Dear lookingg2023, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Asun wrote a review Jan 2024
5 contributions
Long time not coming to labuan n stay at dorsett .... It comfortable n feel like home nice staff specially mr herwin heping a lot.... Share a lot of info new restaurant to having food n also sit at the lounge while i do my work at laptop with good smile from the bartender ms felisia or pelisa... And also nice to talk with her😊
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 4 weeks ago
Dear Sontobe, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Excursion16605037140 wrote a review Jan 2024
2 contributions
Nice view from room, good breakfast and also swimming pool my children are very happy.. Will definitely be back again.. And staff was very nice n friend ervilla , syikin , pelisa , jenni , dania, and during my stay they share me a lot of information about labuan where place good to having seafood its helping me so much thank you very much...
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 4 weeks ago
Dear Excursion16605037140, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wanderer47073191536 wrote a review Jan 2024
1 contribution
Dorsett Labuan is very unique with its interior decoration such as the rooms, restaurant and also the lobby...I really like and am impressed...although it is simple but pleasing to the eye...Dorsett also takes good care of cleanliness..
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Its a beautiful hotel and the staff was so friendly and helpfull...you will enjoy staying...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 4 weeks ago
Dear Wanderer47073191536, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoPlaces01029202159 wrote a review Jan 2024
1 contribution
Nice hotel. Nice staff and very helpful. Room very clean and big. Breakfast was good with a lot of variety and the ala carte was good too. nice food. Swimming pool was clean. Only walking distance to reach the mall. Will come back again. Thank you
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 4 weeks ago
Dear GoPlaces01029202159, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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zue F wrote a review Jan 2024
1 contribution
A very pleasant stay. Rooms are big and cleaned daily. Staff are friendly and polite, especially for kind person ms Asyiqin. A free use pool, gym. Will definitely be my first choice to stay in the future. Thank you 😊 very much Great good job and welldone.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 16 Jan 2024
Dear zue F, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohd S wrote a review Jan 2024
1 contribution
Thank you for giving us a special experience as a family member. We really appreciate the hospitality from the management. facilities etc. are very satisfactory. the room is big and very comfortable. Thanks also to Ms Asyiqin for giving the best suggestion
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Everything was good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 16 Jan 2024
Dear Mohd S, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Butter wrote a review Jan 2024
Malaysia5 contributions
Room clean, seaview nice, swimming pool clean, breakfast buffet 👍👍👍👍👍⭐at lobby lounge having hi tea set with family coffee Tenom Tarik,tea Tarik from ms jenny it's so amazing test,sor far service it's tip top🫡🫡🫡next trip holiday will be here again⭐
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 16 Jan 2024
Dear Butterfk, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 315 - RM 357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand dorsett labuan hotel labuan island, sheraton labuan, labuan sheraton, grand dorsett hotel labuan
LOCATION
MalaysiaSabahLabuan Island
NUMBER OF ROOMS
178
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DORSETT GRAND LABUAN (R̶M̶ ̶3̶1̶5̶) RM 267: UPDATED 2024 Hotel Reviews, Price Comparison and 692 Photos (Labuan Island) - Tripadvisor

Frequently Asked Questions about Dorsett Grand Labuan
Which popular attractions are close to Dorsett Grand Labuan?
Nearby attractions include Labuan Museum (1.2 km), Labuan Marine Museum (0.8 km), and Financial Park (0.3 km).
What are some of the property amenities at Dorsett Grand Labuan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Dorsett Grand Labuan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Grand Labuan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dorsett Grand Labuan?
Yes, free parking is available to guests.
What are some restaurants close to Dorsett Grand Labuan?
Conveniently located restaurants include Fratini's Restaurant, New Sung Hwa Seafood Restaurant, and Restaurant Pulau Labuan.
Are there opportunities to exercise at Dorsett Grand Labuan?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Dorsett Grand Labuan have airport transportation?
Yes, Dorsett Grand Labuan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dorsett Grand Labuan?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Grand Labuan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dorsett Grand Labuan?
The staff speaks multiple languages, including English and Malay.