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The Lakehouse, Cameron Highlands

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The Lakehouse, Cameron Highlands
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727 Reviews from our TripAdvisor Community

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Showing 650: English reviews
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Reviewed yesterday NEWvia mobile

It was our must visit destinatiin on the list after we viewed some photos before booking the hotel.Unfortunately the Lakehouse was booked 1 week before and we didn't manage to get a place,but went there for lunch.Loved the environment,design of the house and it's ancient smell,food and service was good too.We took lots of photos outside on the terrace infront...

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Helpful?
Thank Yuliya T
Reviewed 2 days ago NEWvia mobile

I've never written a review but the disappointment at the lake house has compelled me to sit down and educate potential guests. From the start we paid for a transfer of 410myr $120aus for a decent taxi from KL airport to the hotel. A busted old taxi turned up with broken AC . That was a grim three hours 32c...

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Helpful?
Thank Lawrence S
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Lawrence S, Thank you for your review and feedback. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. I am extremely sorry to read that we have not succeeded in exceeding your expectations. Rest assured I have taken note all of the shortcoming and comments and I am personally looking into them with...

Singapore
Reviewed 3 days ago NEW

It's good stay except there's no wifi in the room and no access to tv program.. Beautiful, well kept place.... the rice for the Nasi lemak was too soggy.. Was also disappointed there's no spa available..

Review collected in partnership with this hotel
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Helpful?
Thank Kelly N
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Kelly N, Thank you for taking the time to give us your feedback following your recent stay. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. Rest assured I have taken note of the shortcoming and comments and I am personally looking into them with the departments concerned and all efforts will be...

Singapore, Singapore
Reviewed 4 days ago NEW

Beyond expectations, from the rooms to the service all was so good that we felt so much like home and did not want to leave. Staff were extremly good and attended to all our requests and always exceeeded our expectations.

Review collected in partnership with this hotel
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Helpful?
Thank H9199LQstephenj
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear H9199LQstephenj, Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Your comments will be shared with the team to motivate them. It was...

Southampton
Reviewed 4 days ago NEW

For the last two years I've given this hotel 5-stars. This visit, it's down to 3. The menu in the restaurant has not changed for three years. For some reason they had sky sports on in the bar (which does not make any sense - sky sports and this hotel do not go hand in hand...) The bathroom in our...

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Helpful?
Thank paulj121
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear paulj121 Thank you for your review and feedback. I am extremely sorry to read that we have not succeeded in exceeding your expectations Rest assured I have taken note of the shortcoming and comments and I am personally looking into them with the departments concerned and all efforts will be placed in rectifying our shortfalls. This is certainly not...

Sockholm
Reviewed 1 week ago

This hotel is very special with a wonderful serviceminded staff. The really walk the extra mile to take care of all their guests. The extra small things the have in the bedroom makes it so special. Will certainly come back and strongly recommend this hotel.

Review collected in partnership with this hotel
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Thank Eva L
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Eva L, Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Your comments will be shared with the team to motivate them. Once...

Reviewed 1 week ago via mobile

My husband and I recently spent 2 nights here to celebrate Valentines Day. We were warmly welcomed by the hospitable staff and ushered into the Cameron Bar to wait whilst our check in process was completed. We were offered two glasses of welcome drinks however the thing that tickled us was the welcome message that said "Welcome Home Joseph", when...

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Helpful?
Thank Angelisa C
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Angelisa C, Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Your comments will be shared with the team to motivate them. Regrettably,...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

My husband and I stayed one night for pre-wedding photo shooting package which I feel that the package is overpriced. Overall stay was satisfied and the receptionist was very friendly. The only thing would like to highlight is, housekeeping misplaced the washroom trash on the dressing table when we were out of room.

Review collected in partnership with this hotel
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Helpful?
Thank feiwen6289
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear feiwen6289, Thank you for taking the time to give us your feedback following your recent stay. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. I am most concerned to learn about your experience and shortcoming you have encountered which is an aberration for our standards and not indicative of the service we...

Oxford
Reviewed 2 weeks ago via mobile

As we had agonised whether to stay here or at the Smokehouse Hotel, and had opted for the latter, we thought we'd pop in to see what we'd missed, and have a cream tea. The building is lovely and the Lake view terrace is very comfortable with a great view. But the cream tea was very disappointing. Incredibly mean portions...

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Helpful?
Thank Crustyoxford
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Crustyoxford, Thank you for taking the time to give us your feedback following your recent visit to The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. I am extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. The cream tea is...

Malacca, Malaysia
Reviewed 2 weeks ago

My best friend and I are avid travelers. Every year, we will travel overseas or locally. In 2016 itself, we have stayed in about 20 hotels in various places in Malaysia, Portugal and Spain. The Lakehouse is our last hotel stay for the year 2016 and I will gladly said that it is one of the best hotels that I...

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Helpful?
Thank sheronlee
TheLakehouseCameron, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear sheronlee, Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have totally enjoyed the hotel and the service during your stay. Your comments will be shared with Rita and the team to motivate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located 200km north of Kuala Lumpur, set against lush state reserve forests 1,000m above sea level in the Cameron Highlands, The Lakehouse is a Tudor-style country house overlooking the Sultan Abu Bakar Lake. ... more   less 

Additional Information about The Lakehouse, Cameron Highlands

Address: 30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
Region: Malaysia > Pahang > Cameron Highlands > Ringlet
Price Range: RM628 - RM985 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lakehouse, Cameron Highlands 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
The Lakehouse, Cameron Highlands Hotel Ringlet
Days Inn Ringlet
Lakehouse Cameron Highlands Ringlet
The Lakehouse, Cameron Highlands Ringlet
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Questions & Answers

Here's what travellers have asked, with answers from The Lakehouse, Cameron Highlands staff and other travellers.
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Questions? Get answers from The Lakehouse, Cameron Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in junior suite with a baby and kid. spacious room, big toilet!”
 of 5 bubbles , 7 Feb 2017 | Read review
“Junior Suite is really good value for money!”
 of 5 bubbles 704hansp, 11 Jan 2017 | Read review
“Ask for a Lake view.”
 of 5 bubbles Ratsears, 13 Dec 2016 | Read review
“They only have a handful of rooms, so they are all very nice.”
 of 5 bubbles airzone, 1 Nov 2016 | Read review
“Good for relaxation”
 of 5 bubbles abdulnafees, 25 Oct 2016 | Read review
5 of 5