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Hotel Seri Malaysia Kuantan

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18 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2016

Went here for business trip. Stayed in two different rooms over two days. The hotel is clean but everything is outdated. Furniture are old. TV, everything is old. Its like in 1990s. Only one free wall plug for power. Otherwise need to scramble and unplug the socket from TV and fridge. No plug nearby the bed. WiFi is free but... More 

Helpful?
Thank seeput
HotelSeriMalaysia, Sales, Marketing & Corporate Communication at Hotel Seri Malaysia Kuantan, responded to this review

Dear Sir, We are sorry and regret to hear of your staying experience with us, we will issue this comment / complaint to the management for their further action. More 

Melaka, Malaysia
Level Contributor
6 reviews
4 hotel reviews
Reviewed 5 April 2016 via mobile

I was booking this hotel only from call.when I walk in,that customer service give me a room at third floor without lift.that was very horrible for me to walk a stage to have my room.realy retired to up and down.if one day I came,please give me a room level 1 only.thank you

Helpful?
Thank AzlinaShaklee
HotelSeriMalaysia, Marketing & Corporate Communications at Hotel Seri Malaysia Kuantan, responded to this review

Dear AzlinaShaklee, We regret to hear of your staying experience with us. Please drop us an email at central@serimalaysia.com.my with details, and we will look into this issue. Let us know the next time you are coming, so we could accommodate your stay to your comfort. Thank you. Rangkaian Hotel Seri Malaysia More 

Travellers are raving about these Kuantan hotels

Kuala Lumpur, Malaysia
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 August 2015

Easy access, Ample parking, Slow check in, room not that great, bathroom smelly, Ac warm, bedding acceptable,Amenities acceptable. Water pressure slow especially bidet. Ground floor smelly especially in front of your unit. 12.30 am onward no one answer call at reception trying for 30 minutes for wake up call service but no one answer. Advisable to all guest to get... More 

Helpful?
Thank Hishamhisham
HotelSeriMalaysia, Marketing & Communication Executive at Hotel Seri Malaysia Kuantan, responded to this review

Hai Hishamhisham, We regret to hear of your staying experience with us and will share this issue with the hotel’s management. Your value constructive feedbacks will help us to improve our ability to serve our guests better. Appreciate if you could provide more details of your stay with us at central@serimalaysia.com.my We hope you will be giving us another chance... More 

Kuala Lumpur, Malaysia
Level Contributor
150 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 31 March 2015

Apart from being centrally located, this hotel is in dire need of renovation and upgrading. Conditions are bad and room that we stayed in also poorly kept. Bed is small, pillow is super thin, shower room was dirty and the very dated water heater wasn't working well. WIFI is not accessible...

Helpful?
1 Thank Tonelim
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 February 2015

It is truly disappointing and embarrassing for a hotel that bears the name of such a beautiful country to offer such terrible services, facilities and experience to the tourists that came to stay there. I came with my family for a relaxing and enjoyable holiday only to be welcomed by receptionists that seemed reluctant to smile, a room that smells... More 

Helpful?
2 Thank kodimc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2015 via mobile

All ok. The hotel is near to Tanjung Lumpur which is many seafood restaurants located. But the very disappointed is the wifi cant be connected even they give us the password plus they give us a very far room at the corner. The pillow very thin until I need tu bend it but still feel nothing.

Helpful?
1 Thank Farhan Hanif H
Arau, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 September 2014

Our arrival on August 27, 2013 evening was somewhat hectic due to a big event on the next day. However, we manage to get a large family room at a reasonable price. The reception staff was hospitable enough to locate us in a comfortable room. The hotel is on the north side of the city where the scenery is just... More 

Helpful?
Thank MyTravel599
kuala lumpur
Level Contributor
516 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 29 May 2014

For a short stay, it would be alright, The staff were helpful as most hotel were fully booked. As we were late checking in, the staff allowed us to rent the room, otherwise we would have to sleep in the car.We didnt have their breakfast & preferred to eat local Kuantan food.

Helpful?
Thank carsam c
Kuala Lumpur
Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 18 August 2013

Over Hari Raya (august 2013) i stayed at Seri Malaysia Kuantan. The smelly room was old and stale. The furniture must have been bought in the seventies. The hard mattress, the thin wooly blankets and 2 thin pillows were well below standard. The old tube TV had little channels, and display quality was poor. Breakfast the next was well below... More 

Helpful?
1 Thank Dutchwriter
1 review
Reviewed 25 June 2013

the hotel located in the middle of kuantan so it is very hassle free. the food was nice but little bit pricey..i couldn't connect to wifi service even though the staff said it was on. in the room there was a tv set with so limited satellite channels. the water is working fine.

Helpful?
Thank hasrol73

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Hotel Seri Malaysia Kuantan

Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: RM138 - RM170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Seri Malaysia Kuantan 3*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Hotel Seri Malaysia Kuantan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid ground floor area ..@Smelly”
 of 5 bubbles Hishamhisham, 14 Aug 2015 | Read review
“There are no elevators.”
 of 5 bubbles kodimc, 2 Feb 2015 | Read review
“Any rooms will be not problem if single or a couple, however for extra comfort family room should be the best the cost is just around RM200++.”
 of 5 bubbles MyTravel599, 15 Sep 2014 | Read review
“Best tip for a good room, is to find another hotel. Next door is the Vistana Hotel where almost for the same price you get four star treatment, quality bedding and an excellent breakfast.”
 of 5 bubbles Dutchwriter, 17 Aug 2013 | Read review
“If in the group accompanying you consisting with disable or elders people, please request for a lower ground room. They have walking up block without a lift facility. If you do not want housekeeping service for certain reason, please ensure to leave the sign outside the door. Without it, they will enter to clean the room.”
 of 5 bubbles Mazia, 17 Jun 2013 | Read review
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