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Bukit Gambang Resort City

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301 Reviews from our TripAdvisor Community

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Showing 291: English reviews
kuala lumpur
Reviewed 22 June 2016 via mobile

We stayed 2 nights for a company event . Buffet dinner and breakfast was ok . The room was average looking . This place was huge as you need to walk quite far to your room from your lobby . There's a free shuttle bus to the safari , waterpark and vice versa .

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Thank kenkeh
Melaka, Melaka, Malaysia
Reviewed 7 June 2016 via mobile

Planned a short trip here, just for one night... Just to visit the safari park... Reach around 6 at Caribbean resort, but the staff told me room is not ready, need to wait or they can straight upgrade me to Arabian resort... Just took the offer as Arabian is higher class as advertised... Actually I don't have high hope on...

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Thank NgSP80
Reviewed 31 May 2016

The resort uses Q-System to check-in. What I experienced during check-in was unacceptable. My number was called even though there was a guest at the counter. After attending to the guest, the receptionist left the counter without informing me and let me wait for more than 5 minutes. Two other guests whose numbers were after mine were attended by different...

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Thank Ahmad Azizuddin K
Kuala Lumpur, Malaysia
Reviewed 30 May 2016

A "resort' for customers with low expectations. Rooms reasonably ok, but less than satisfactory amenities and indifferent customer service. Food can vary from terrible to good, depending on the meal. The safari park is a concrete jungle and the water park is not very impressive. OK for a cheap weekend get away, but don't expect a luxurious resort!

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Thank Jay552013
Petaling Jaya, Malaysia
Reviewed 22 May 2016

Good space for events and training with staff that are very accommodating. Good service and cheerful staff that greets customers readily. Recommend spending at least 3 days to make the drive worthwhile.

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1Thank Gabe08
Reviewed 17 May 2016 via mobile

I like d place but a bit far from KL n d themepark package not worthy I just can entry for 1 day not 2 day's although I brought d package 3D 2N included water themepark entry tickets. D swimming pools in d Arabian hotel I like it very much. D food in d Arabian not so nice.

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1Thank Tracytangyh
Putrajaya, Malaysia
Reviewed 3 May 2016

There's nothing special about this place. Too crowded during long holidays break. We stayed 2Nights at Arabian Bay Resort. They have 2 rooms, and no TV at the hall. The swimming pool at the ground floor is big enough to cater everyone. Ample parking lot too, and walking distance to convenience shops across the road. Check in went smooth, they...

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Thank shuffyzz
Reviewed 1 May 2016 via mobile

The worst holiday in my life. It's so expensive compare to what you get. 1. We hv to wait for more than 1 hour to check-in. The check-in start at 3pm but we can only check-in at 4pm. 2. In the room, the bed is dusty, the shower is broken, the provided soap feels like a wood, the AC dont...

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1Thank Zulrahim M
Kuala Lumpur, Malaysia
Reviewed 18 April 2016

Rooms are very basic rooms with tiled flooring and standard fittings. I stayed at the Arabian Bay side. You have the bed, dressing table that doubles up as a tv console, wardrobe and bathroom. Don't expect anything luxurious here as the sole reason for coming is for the waterpark and the safari. Breakfast was included in my room and it...

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Thank tj_huat_ah
Port Dickson, Malaysia
Reviewed 17 April 2016

This is a long overdue posting :) ! We went here in March school holiday. We consider it as first road trip from PD to Kuantan for both of our son. Long journey- took us 4 hours to reach BGRC but the boys were over excited once they saw the huge billboard at the entrance (picture of the safari and...

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Thank Azimah M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 

Additional Information about Bukit Gambang Resort City

Address: Jalan Gambang, Kuantan 26300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: RM174 - RM255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 578
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan
Hotel Style:
#3 Top resorts Hotel in Kuantan
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid S2 building that faces to cafeteria chimney. It is a bit smelly”
 of 5 bubbles NajwaMno, 19 Dec 2016 | Read review
“Pool View room with nice view and near lift. Easy access for those have senior citizen.”
 of 5 bubbles , 15 Dec 2016 | Read review
“family room”
 of 5 bubbles , 5 Dec 2016 | Read review
“"ABR Room nicer than CBR Room"”
 of 5 bubbles LuckyL88, 11 Nov 2016 | Read review
“The food was so good”
 of 5 bubbles , 6 Nov 2016 | Read review
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