We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swiss-Garden Beach Resort Kuantan

Save
Share
2656-2657 Mukim Sungai Karang, Balok Beach, Kuantan 26100 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$70
View deal
Free cancellation until 02/01/22
Reserve now, pay at stay
Hotels.com
US$70
View deal
Free cancellation until 02/01/22
Reserve now, pay at stay
Trip.com
US$51
View deal
Free cancellation until 03/01/22
Booking.comUS$70
Agoda.comUS$65
TravelocityUS$70
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1361)
Pool & Beach (238)
Room & Suite (218)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 75 hotels in Kuantan
Location
Cleanliness
Service
Value
Travellers' Choice
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Malay
1596Reviews13Q+A100Room tips
Traveller rating
  • 550
  • 542
  • 335
  • 94
  • 75
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Fong Wei wrote a review Nov 2021
51 contributions13 helpful votes
Jenis bilik: Premium Deluxe King ✔️Check in : Arrive about 5.30pm….. Straight away check in and get the key , less than 3 minutes ✔️Deposit: No required ✔️Room & toilet: The room is not so clean and lot of dirts and sands. The quality of housekeeping is not so good. Ada bathtub tapi bathtub lain. Standing shower together with bathtub dan with langsir kain sahaja. ✔️Balcony: available, but the original lock is broken, just add another lock but also look loose can be easily broke. ✔️ Housekeping: not refill the shampoo and just simply clean up. ✔️Amenities: 2 bottles drinking water + tea/coffee sets ✔️Breakfast: Very bad, very limited choices, the only good thing is egg station is ready with omelette and sunny side up egg ready for guests. Additional Adult: RM25, kid: RM20 No need to pay for this breakfast and just go out eat better. ✔️Pool & Gym: This is the selling point of the resort. The splash pool is very good for kids and slides available. No booking required but the situation is crowded during peak hours. Adult pool is 1.5M depth. Need to exchange towel with 2 towel cards (given during check in). ✔️Parking: A lot of parking available, but u will need to climb up a long long stairs. ✔️Check out: 12pm, very fast which drop and go. ✔️ Beach: Walking distance and the beach is clean. ATV is available. Marks: 70/100
Read more
Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip: nice beach, good splash pool and adult pool. But bad breakfast and dirty room
See more room tips
Helpful
Share
Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 2 weeks ago
Dear fongwei83 , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to inform us of your concern. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be assured that, this current situation is being looked into and action will definitely be taken accordingly by the person-in-charge of their respective departments. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you.
Read more
Brocollibutter wrote a review Nov 2021
Kuala Lumpur, Malaysia1 contribution
+1
Booked sea view room and pay 500+ per night via Agoda.. but when i get to the room, its only pool view..I’ve called the receptionist and they said its partially seaview and Agoda has wrongly stated..i demand to change the room as i paid a lot, but they say no available room..i ask for differences money return as I didn’t get my view, she (woman staff) said that the manager will give me a call..but till I checked out, the manager doesn’t have a ball to call me..I should just choose big brand like grand hyatt as the price are likely the same but i bet the services will perfect.. The breakfast just adding oil to the fire..Q 1/2 hour and the the Q is so long just to get the table..and as expected, most of main menu are finish..left us cereal, fruit and toast..i managed to get 1 scoop nasi minyak with jelatah,curry gravy and 2 chicken slice.. 🤦🏼‍♀️ Dissapointed, as the food taste quite nice.. When to the swimming pool after, the towel also finish and have to wait another 15 minutes 🙄.. the only prompt services provided was checked out.. maybe eagerly to add more customer, get more sales and give new customer bad experience.. Malaysian supported local tourism but the hotel didn’t see welcomed and ready to have more people to stay..the staff keep blaming Agoda.. conclusion is please get more staff especially during long holiday season..
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Dont pay more for sea view.. there no view at all..
See more room tips
Helpful
Share
Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 3 weeks ago
Dear brocollibutter , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! Thank you for choosing Swiss-Garden as your preferred hotel and taking time to inform us of your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be rest assured that, your feedback has been looked into. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you.
Read more
piokluv wrote a review Nov 2021
Kuala Lumpur, Malaysia2 contributions2 helpful votes
When we reach the hotel for check in around 4pm, we only manage to get the room at 7pm (after asking so many times)…one of my worst check in all time.i think they have not enough staff to do the housekeeping that is why they not manage to prepare the room at punctual time but they give reason sanitize.the management should take action on this and come out with proper plan.the hotel are follow booked.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 4 weeks ago
Dear piokluv , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to inform us of your concern. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be assured that, this current situation is being looked into and action will definitely be taken accordingly by the person-in-charge of their respective departments. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you.
Read more
Chia wrote a review Oct 2021
1 contribution
Extra rm90++ charges for a package with set dinner, then it come with only nasi goreng, mee goreng and telur goreng. That's all for set dinner!!! This is Swiss garden resort kuantan standard!!!very disappointed with this kind of promotion since Swiss garden used to be a 4star hotel.
Read more
Date of stay: October 2021Trip type: Travelled with family
Helpful
Share
Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 4 weeks ago
Dear Cwai1979 , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to inform us of your concern. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be assured that, your kind feedback on the set menu is being looked into and action will definitely be taken accordingly by the person-in-charge of their respective departments. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you.
Read more
Akuamarin wrote a review Oct 2021
Shah Alam, Malaysia69 contributions41 helpful votes
+1
Very satisfying stay. Quite many people queuing for the check in but process was fast & smooth however was a bit delayed to get a room. Friendly staff everywhere you go. My booked room (premier) is spacious with a balcony. View is good facing swimming pool and sea. Room is complete with the amenities-coffee making facilities, slipper, toiletries, fridge, safe deposit box, etc. Breakfast spread is good but the place is quite packed with people during the period. I visited the spa and tried the package comprising of scrub, massage & facial. Satisfied with the service & it also didn’t cost you a bomb. Will repeat if I stay here again. Overall, I’m satisfied with my stay.
Read more
Date of stay: October 2021Trip type: Travelled on business
Room Tip: Get the rooms with at least partial sea view. You can relax at balcony whilst enjoying your...
See more room tips
Helpful
Share
Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 27 Oct 2021
Dear Akuamarin , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please be assured that guests’ comfort and well-being are our priority, therefore, our resort Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong MarCom Manager
Read more
Previous
123456
PRICE RANGE
US$50 - US$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swiss-garden hotel kuantan, swiss-garden resort and spa
LOCATION
MalaysiaPahangKuantan DistrictKuantan
NUMBER OF ROOMS
304
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Swiss-Garden Beach Resort Kuantan
What are some of the property amenities at Swiss-Garden Beach Resort Kuantan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Swiss-Garden Beach Resort Kuantan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Garden Beach Resort Kuantan?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Garden Beach Resort Kuantan?
Conveniently located restaurants include Puteh Beach Bar, Sara Thai Kitchen, and The Thirsty Tapir Bar & Grill.
Are there opportunities to exercise at Swiss-Garden Beach Resort Kuantan?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Swiss-Garden Beach Resort Kuantan have airport transportation?
Yes, Swiss-Garden Beach Resort Kuantan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Garden Beach Resort Kuantan?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Garden Beach Resort Kuantan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Swiss-Garden Beach Resort Kuantan have any great views?
Yes, guests often enjoy the ocean view available here.
Is Swiss-Garden Beach Resort Kuantan accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.