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- Excellent10%
- Very good22%
- Average30%
- Poor26%
- Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Star rating provided by Expedia.
3 Star Hotel
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Standard Room
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Show reviews that mention
All reviewswe ordered room servicebit datedchoose this hotelreception counterrooms are cleanbidet
Reviewed 2 weeks ago via mobile The bedroom not sound proof.very noisy at night bcause near to the main road. Pls check ur water kettle. Some of it hav rusty inside. Wifi cannot connect at all. Pls educate ur counter staff dont laugh if customer ask a question. That is rude....More
Dear En Ab Mukmin,
Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and...More
Reviewed 3 November 2017 via mobile Hotel has potential if:-
1. Spot checks were done on their housekeeping department/supervisor periodically:-
a) toilet roll wasn't replaced with new ones. They left us with the balance toilet roll. Even so, I don't mind but c'mon, put la new ones inside. It shows you...More
Dear Mr Lee M,
Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and...More
Reviewed 26 August 2017 via mobile We stayed for 1 night ... the room was comfy but the toilet is a definite NO-NO. Its a bidet without extra tap water. For muslim travellers and with children its a big problem. Parking was also a big NO. Steep and not so friendly...More
Dear Ms Mazni M,
Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and...More
Reviewed 7 August 2017 Stayed there from 2/8 to 6/8 because it was the official squash tournament hotel. Hot water was not available throughout (and it was not known when we would have it). I was not informed at check-in, and only noticed the note pasted next to the...More
Dear Mrs.Sharmini Segari,
Thank you for staying with Hotel Grand Continental in your recent trip to Kuantan and taking time to provide us with your valuable feedback in TripAdvisor.
We are very concern of the issues you have highlighted in your review and we do...More
Chinh P
Ho Chi Minh City, Vietnam
Reviewed 25 July 2017 The location is good, very good offer for the price.
Check in is very slow, however nice staff. The worst part of the stay is the old towel. I strongly suggest the hotel management to allocate some budget to change out their old towels.More
Dear Ms Chinh P,,
Thank you for staying with Hotel Grand Continental in your recent trip to Kuantan and taking time to provide us with your valuable feedback in TripAdvisor.
We are very concern of the issues you have highlighted in your review and we...More
View more reviews
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Details
Price range
US$29 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Non-Smoking Rooms, Suites
All photos (66) 66
Full view
"Request rooms facing the sea, but only noticeable from level 7 upwards"
"Best to choose rooms facing the swimming pool, its quieter."
"Across the street Berjaya Mega Mall"
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