Grand Continental Kuantan

Grand Continental Kuantan

Traveller (78)
Premium Triple Room
Room & Suite (47)
Buffet Breakfast
Dining (3)

View prices for your travel dates

RM 150
Fully refundable before Sat, 1 Jun
No fees just great deals
RM 104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.0
#32 of 50 hotels in Kuantan
4.0 of 5 bubbles
Location
3.1 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.1 of 5 bubbles
Value

See why so many travellers make Grand Continental Kuantan their hotel of choice when visiting Kuantan. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

While staying at Grand Continental Kuantan, visitors can check out Sungai Lembing Mines (1.9 mi), which is a popular Kuantan attraction.

As your “home away from home,” the hotel rooms offer air conditioning and a minibar, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, room service, and a concierge while staying at Grand Continental Kuantan Hotel. In addition, Grand Continental Kuantan offers a pool and an on-site restaurant, which will help make your Kuantan trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you’re looking for a pub, consider a visit to Owl Cafe, which is not far from Grand Continental Kuantan Hotel.

If you’re looking for things to do, you can check out Masjid Sultan Ahmad Shah (0.4 mi), Taman Esplanade (0.2 mi), or Pahang Art Museum (0.5 mi), which are popular attractions amongst tourists, and they are all within walking distance.

At Grand Continental Kuantan, your comfort and satisfaction come first, and they look forward to welcoming you to Kuantan.

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Property amenities
Free parking
Free internet
Pool
Restaurant
Business Centre with Internet Access
Meeting rooms
Concierge
Currency exchange
Wifi
Paid wifi
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Indonesian, Malay

Location

Jalan Gambut, Kuantan 25000 Malaysia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Kuantan Airport
104Reviews1Q+A21Room tips
Traveller rating
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Detailed Reviews
esquire838 wrote a review Oct 2020
Kuala Lumpur, Malaysia388 contributions110 helpful votes
4.0 of 5 bubbles
I suppose it must be the economic climate as most hotels outside Kuala Lumpur seem to be time-locked in the 90s. Perhaps nostalgia makes them want to preserve the looks when they first opened decades back.

The Kuantan GC is no exception. Tight-knit carpet, 3’ beds (twins they call them here) instead of 4’ present day singles, shower in tub with plastic curtains (nope, not glass), and the bedside console (yep! They are still in use).

That said, there are rooms that have been refurbished to keep up with the times although they are fairly basic. Here, you still shower in the old tub but apart from shower hose, they have rain shower head and with glass partition.

Relative to similar-starred Kuantan hotels, the GC ranks better. The rooms are equipped with mini bar, drinks facilities, iron, hair dryer, even international socket (how thoughtful) near the desk.

Old it may be but it does the job if you are in Kuantan for a business. There are underground car park, valet parking and convenience shop. The Swan Chinese Restaurant is decent if you are hosting.

Breakfast offering is fairly basic (beware: no butter but only margarine). Frankly if one is willing to take a short drive or walk, there are nearby breakfast outlets that offer better bang for your bucks.

If you are not into hotel food, the Sara Thai across the road does decent Thai dinner fare for reasonable prices. There is also an all day dining “mamak” at the back of the hotel.

Verdict: GC does the job, especially for the price.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bobby Anboselvan, Owner at Grand Continental Kuantan
Responded 6 Apr 2021
Dear esquire838 Warmest Greeting from Hotel Grand Continental Kuantan, Thank you for taking time to let us know about your experience staying with us. Our sincere apologies for any inconvenience caused. We will improve in order serve better and we're looking forward to welcoming you again. Thank you & Best Regards Santha Front Office Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Howeesze wrote a review Jun 2014
Kuala Lumpur, Malaysia772 contributions1,120 helpful vote
2.0 of 5 bubbles
I check in in the march of june and this is my first hotel stay in kuantan. The hotel is centrally located in the heart of kuantan town. If you were to travel anywhere is easy. A walking distance of 3 minutes behind the hotel is a popular kopitiam call hai peng. The traditional breakfast like nasi lemak, half boil egg, kaya toast, curry laksa and cendol are nice. This hotel has a spa but its too small as the spa is withiut jacuzzi. Only sauna are available unless u r looking for a quikie job than it should be ok. One thing which is not good about this hotel is there didnt provide us the do not disturb tag where most of the hotel will provide for us to hang outside the door handle. So every morning you will get a discusting morning call from the room keeper to knock on your door between 8:20-8:40am and ask you do you need them to clean up the room. What the hell after a late night sleep last nite and wrre disturb again by this room keeper for straight 3 morning. This so call 3 star hotel management should wake up as we are living in the 21 century where a minor things like a do not disturb tag will help a lot.
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Date of stay: June 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGCKTN, Manager at Grand Continental Kuantan
Responded 11 Jun 2014
Dear Guest, We would like to thank you for staying with us during your trip to Kuantan in June. We are pleased to know that you enjoyed the food which is near our Hotel. We believe that you had visited our Health Center which only provides Sauna and Traditional Massage. We would also like to apologize that there was no Do Not Disturb door knob hanging inside behind your room door. We will ensure that such services are provided in all our rooms so that all guest will have the privacy of stay if they do not want to be disturbed. We appreciate your feedbacks and experience and we assure that such incidents will not be repeated. Your comment will help us to improve our service further. We hope that you would continue to stay with us whenever you are in Kuantan. Thank you and warm regards,
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raylee_my wrote a review Jun 2013
Kuala Lumpur, Malaysia1 contribution4 helpful votes
4.0 of 5 bubbles
Stayed in this hotel for the first time. I was told that the room
that I was checked in was newly refurbished room. Room was
clean and comfortable.

Access to rooms was secure as lifts requires your room access key-card.
Although it seems troublesome but its a welcome thing for a safe stay.

Hotel was friendly and courteous.
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Date of stay: June 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sakurasakuhibi wrote a review Oct 2013
Pekan, Pahang1 contribution4 helpful votes
5.0 of 5 bubbles
I'll give 6 stars if there is an option. I've stayed at the Hotel several times and we couldn't come up with a reason to choose another Hotel since Grand Continental is the BEST in town. I think the price is just nice compared to the services. And it's newly renovated so it's clean and comfy.
Good for couples and families.. Enjoy your stay! =)
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Date of stay: October 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGCKTN, General Manager at Grand Continental Kuantan
Responded 1 Nov 2013
Dear Sakura, Its nice to know that you enjoyed our new rooms and hope that you would continue to stay with us again whenever you are in Kuantan. We always ensure guest comfort and satisfaction whenever they stay with us. Its is our mission to ensure that all guest enjoy their stay with us. Once again, thank you for your support. Best Regards,
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davehoward1823 wrote a review Jun 2013
ipoh2 contributions4 helpful votes
4.0 of 5 bubbles
I was surprise that this hotel has shown improvement after my last stay in 2011. Rooms were refurbished and service has improved during check in throughout my stay. I really enjoyed my stay there and the food was excellent as the staff at the cafe was so accommodating. I will surely return to the hotel during my next visit to KUANTAN. Anyone looking for a hotel in the city , i strongly recommend this hotel.
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Date of stay: May 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: A complete room with all that we can ask for at a reasonable rate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DeqnaRakeb wrote a review Apr 2013
9 contributions7 helpful votes
3.0 of 5 bubbles
I was check-in around 3 am in the morning and the receptionist told that we can check-out 1pm next morning. we late for free breakfast and lucky me and my family still can have the breakfast. good service and polite staff.the room clean and wide.easy to reach mall in town.
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Date of stay: March 2013
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
W31 wrote a review Feb 2017
Penang Island, Malaysia1,112 contribution175 helpful votes
1.0 of 5 bubbles
Slightly better than Seri Malaysia which was terrible. At least there is a flat screen tv and the aircon is strong. The pool is also larger than the Seri Malaysia. Pay up and go to the Zenith or Vistana, I wish I did.
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Date of stay: January 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGCKTN, General Manager at Grand Continental Kuantan
Responded 27 Feb 2018
Dear nwk84 Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and create memorable experience. We take all feedback seriously and sincerely regret that we did not meet your expectations. Once again,we appreciate you taking the time to share your comments with us.
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WatchfulEye2015 wrote a review Jan 2015
Kuala Lumpur, Malaysia1 contribution3 helpful votes
1.0 of 5 bubbles
We checked in o this Hotel on the 15th January 2015 to as this is one of the few hotels shortlisted by our company to hold their monthly trainings for this year. We did not make any reservation and just walked in to evaluate the Product & Service. We had no help from the bell service when we arrived and had to carry our own luggage to the counter. We had to wait a while as the staff was busy on the telephone although seeing us waiting. We asked for a good room and was recommended the Premier Room which was at RM 260 nett. The staff was not efficient in handling our check in as they never look at us in the eye. Anyway , we went up to our room but was rather disappointed as some of the lights were blown and found ants around the sink in the bathroom. We called for assistance but no one understood what we were saying.
We then decided to go down to request for assistance and told the receptionist that we wanted to see anyone to assist us around the hotel facilities. The receptionist told us that all the sales staff had gone home but the Manager on Duty is around. We requested to meet the Manager to discuss on our requirements. The staff called the Manager and to our surprise , we could hear the conversation that the Manager refused to meet us and said that she has no time to come down as she has " other better things to do ". We could hear her tell the staff to ask us to see the sales the next day. The receptionist was rather in a fix on what to tell us. The staff said that we should meet the sales but we said that we need to meet someone now. We then asked for the Manager on Duty's name and the staff advised that her name was Alicia Khor. What kind of Manager on Duty do you have that represents the hotel with a very unprofessional and poor hospitality service to potential customers. We insisted to meet her but the receptionist advised us that she is busy. In our company, this Manager would be sacked. Anyway, we checked out the hotel the next day without even having our breakfast and moved on to Vistana for our next inspection which was handled very professionally. Our Management has decided to support the Vistana from now onwards without second thoughts. Anyone deciding to utilize this Hotel for any of your company's event, just FORGET IT.
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Date of stay: January 2015
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Unhelpful Manager/Management with poor hospitality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGCKTN, General Manager at Grand Continental Kuantan
Responded 27 Jan 2015
Dear Guest, Thank you for staying with us and appreciate your comments. Your value comments will assist us to improve our services. We will look into this matter seriously to prevent it from reoccurring, its certainly is disappointing that you have not enjoyed your stay. We hope that you would return on your next trip to evaluate us once again. Thank you. The Management
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kyloh wrote a review Jul 2014
Singapore, Singapore25 contributions51 helpful votes
4.0 of 5 bubbles
Hotel is near to malls and good eateries- Berjaya Mall is a short walk away and East Coast Mall less than 10 mins walk; Kemaman and Hai Peng kopitiams are about 5 mins walk, Swan Restaurant is round the corner and Sara Thai is across the road. Our twin room on the 10th floor, a non-smoking floor, was clean, quiet with comfortable beds, complimentary bottles of mineral water, newspapers and wi-fi. For the amount we were charged for the room, it was excellent value for money. The staff were also pleasant and friendly.
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Date of stay: July 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donny L wrote a review Nov 2013
Kuala Lumpur, Malaysia2 contributions7 helpful votes
5.0 of 5 bubbles
After my bad experience at the Zenith Hotel, I checked into this Hotel and was so delighted with the rooms and service which was so much better than Zenith. I was really surprised that an old Hotel is well maintained compared with a New Hotel. Staff here were so courteous and polite. All my questions were answered well without any hesitation. I truly enjoyed my stay and the breakfast spread was good and delicious. I strongly recommend this hotel to anyone who would staying at Zenith to try this Hotel instead. You will NOT regret at all. Keep up the good work Grand Continental.
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Date of stay: October 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Renovated Rooms are great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGCKTN, General Manager at Grand Continental Kuantan
Responded 6 Nov 2013
Dear Guest, Thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and return to stay with us again. We always believe in ensuring guest comfort and satisfaction which drives us towards meeting our guest needs. Please do let us know when you will be visiting Kuantan again so that we could make your stay a pleasant one. Thank you and warm regards, Jaslyn You
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azizmu277 wrote a tip Nov 2016
Puchong, Malaysia3 contributions
4.0 of 5 bubbles
"Request rooms facing the sea, but only noticeable from level 7 upwards"
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JessicaOngg wrote a tip Jun 2016
Singapore, Singapore1 contribution
4.0 of 5 bubbles
"Premium room"
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Merryn1288 wrote a tip Jun 2016
Melaka, Malaysia18 contributions20 helpful votes
3.0 of 5 bubbles
"Best to choose rooms facing the swimming pool, its quieter."
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Dutchwriter wrote a tip Jan 2016
Kyoto, Japan95 contributions110 helpful votes
5.0 of 5 bubbles
"Across the street Berjaya Mega Mall"
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tony12cu wrote a tip Sept 2015
Kuala Lumpur, Malaysia3,262 contributions459 helpful votes
2.0 of 5 bubbles
"Ask for quieter rooms on higher floors and those that faces the back of the hotel."
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Not the right property for you?
There are more places to choose from in the Kuantan area.
PRICE RANGE
RM 122 - RM 155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand continental kuantan hotel kuantan, grand continental hotel kuantan
LOCATION
MalaysiaPahangKuantan DistrictKuantan
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND CONTINENTAL KUANTAN (R̶M̶ ̶2̶8̶9̶) RM 166: See 102 Hotel Reviews, Price Comparison and 80 Photos

Frequently Asked Questions about Grand Continental Kuantan
Which popular attractions are close to Grand Continental Kuantan?
Nearby attractions include Masjid Sultan Ahmad Shah (0.6 km), East Coast Mall (0.7 km), and Taman Esplanade (0.4 km).
What are some of the property amenities at Grand Continental Kuantan?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
What food & drink options are available at Grand Continental Kuantan?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Grand Continental Kuantan?
Yes, free parking is available to guests.
What are some restaurants close to Grand Continental Kuantan?
Conveniently located restaurants include Satay Zul, Kula Cake, and Restoran Alif & De Alif & Alif Curry House.
Are there opportunities to exercise at Grand Continental Kuantan?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Grand Continental Kuantan?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Continental Kuantan offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Grand Continental Kuantan?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Is Grand Continental Kuantan accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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