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Vistana Kuantan City Centre

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Traveller (256)
Room & Suite (93)
Dining (61)
Overview
  • Excellent25%
  • Very good59%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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193 results
Traveller rating
47
114
27
3
2
Traveller type
Time of year
LanguageEnglish
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47
114
27
3
2
Show reviews that mention
All reviewsteluk cempedakcomfy bed and pillowssnacks and beveragesfood courtbusiness trippleasant stayhotel is locatedwould highly recommend this hotelto order room servicebody washreceptionist namedgreat showerswimming poolrooms are modernbedside lampsfew minutes driveconcierge service
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1 - 5 of 193 reviews
Reviewed 14 July 2018

Newly refurbished. Nice room. Quiet and ample parking spaces for cars. The pool water however a bit murky. Centrally located. Near to almost everything. The teluk cempedak beach is just down the same road, about 5-10 minutes drive. Quiet despite being just off the main...More

1  Thank melakaG1234
Reviewed 10 July 2018 via mobile

Though the hotel facilities appeared to be average at best but credit goes to the staff who are friendly and ever willing to assist you.The food especially the morning breakfast were awful and something must be done before guests get turned away.More

Thank HolyBrother
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded 11 July 2018

Thank you for taking the time to share your feedback. It is disappointing to know that our breakfast did not meet your expectations. Rest assured that your feedback has been shared with the relevant managers involved for remedial improvement. In the meantime, we were hoping...More

Reviewed 9 July 2018 via mobile

Good ambience of hotel lobby. Strategic location to access to the mall and Teluk Cempedak beach. Cleanliness of room and bathroom is in tip top condition and full room amenities. Had a dinner at Barista and did not expect the food was really so simple...More

Thank Valerina A
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded 11 July 2018

Thank you for staying with us and for taking the time to review your experience. My team and I are happy to read that we have met your overall expectations. We look forward to welcoming you back in the very near future

Reviewed 26 June 2018

Writing again about this hotel, not because I stay in this time. It was all about honesty. I've writen on 5th March that I stayed in on 27th February. I left a shirt there no knowing about it. After 2 week, I only realize. I...More

Thank Amylklim
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded 11 July 2018

Thank you for taking the time to write a review of your lost & found left in our hotel. It heartens us to note that you recognise our stars honesty which is our key characteristic of our approach. All of us look forward to the...More

Reviewed 10 June 2018 via mobile

Stayed there twice, on a split bookings. 1 night on the 6th June and 2 nights on the 10th June!! on both occasions, room were not ready for various reasons: 1) on 6th June, room given on check in, were really warm ~ AC not...More

Thank Sharlene S
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded 11 July 2018

Thank you for taking the time to share your feedback and making Vistana Kuantan City Center your choice of stay. I am proud to read your recognition of our star, Genesis efforts to make your stay comfortable. I will definitely convey your message to him....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$53 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kuantan
#4 Best Value Hotel in Kuantan
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$53 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kuantan
#4 Best Value Hotel in Kuantan
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (256)
Room & Suite (93)
Dining (61)
Pool & Beach (12)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
shaNasz
4 July 2018|
AnswerShow all 5 answers
Response from SharonAngLayLeng | Property representative |
Breakfast is serve from 6.30am to 10.30am daily.Thank you
0
Votes
SengYP
4 November 2017|
Answer
Response from Pannekoek77 | Reviewed this property |
Hi. I believe their Club Suite room has a couch/sofa. In the hotel's official website, under Accommodation, you can find the different types of rooms available - Executive Deluxe Twin/King, Club Deluxe and Club Suite.
0
Votes
ZIKHRI S
25 July 2017|
AnswerShow all 2 answers
Response from Nicholas2109 | Reviewed this property |
Hi Zikhri, You can have the buffet breakfast in VIstana Hotel. The food is excellent. However, I'm not sure the buffet price for breakfast individually. As I'm aware, the price for buffet breakfast will cost you RM30.00... More
0
Votes
Room Tips
"Get the highest room if possible better view."
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"Take room on the 4th or 5th floor with a pool view."
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"Corner Room."
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"Better get a higher level room. Mine was at 2nd floor and I can hear the loud music coming from the hall..."
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