Pros: Good room size (family room), spacious toilet, strategic location, easy to find parking spot within hotel area from 7pm onwards. Cons: Unclean bedsheet, bedsheet was not changed upon check in. Found lots of hair and dust on the bedsheet. Toilet was not cleaned too. Tried to called the receptionist at 8pm but he/she had already left the hotel lobby/post. Can only reached her the next morning.
Positives- location was amazing, good value for money, toiletries where provided in the bathroom. Negatives- the WiFi was poor as you could not access the internet, only worked with the Facebook and Instagram app. The room was not cleaned throughout our 4 nights stay. There was only one plug socket in the room.
No one in reception make me stand outside of hotel. When I call the number in front of the door, the staff keep questioning weird things and say I didn’t make booking. After questioning 5 minutes, only the staff come out and open the door. In reception area, staff keep saying I didn’t book their hotel. After 20 minutes, only they find my booking in their computer. This is the staff mistake which she didn’t check my reservation properly, after this the staff didn’t say sorry about this. She just let me check in, then no even say sorry to me. So this is the way that This Hotel Staff treat their customer. Just like Their SOP is when see customer come 1st SOP = keep saying their customer no booking, 2nd SOP = let customer stand outside. 3rd SOP= let customer in but still say no booking. 4th SOP =After customer pissed off for being keep proofing they have booking, then only they find customer booking details in computer.…
Very hip/artsy take on a simple, but nice budget hotel concept. Very small but clean rooms, brick/cement, but good air con and decent sized very modern private bathrooms. Good location very close to the train station, and a very quick walk to the trendy Kong Heng Market building and the Tourist Info centre as well. Staff was helpful, and english speaking. Spend some time in Ipoh, it is a great place.
A very small hotel with very clean bathroom( Super important), limited tv channels but that’s alright, functioning AC and clean sheets. Literally a stone throw away from all the day and night eateries.