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The Banjaran Hotsprings Retreat

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Traveller (1409)
Room & Suite (403)
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Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (863)
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Traveller rating
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128
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5
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638
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17
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All reviewscrystal cavewater villajeff's cellarsteam cavegarden villaprivate pooljungle walkfish spapomelo restauranthot springsdr fishwine cellargeothermal waterdipping potsdipping poolice bathspa treatments
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71 - 75 of 793 reviews
Reviewed 22 December 2017

As soon as we arrived at the reception, we realized that this was a very special place. The service throughout was impeccable, and we did not have to worry about anything. We had the use of a garden villa, the best category on offer, and...More

1  Thank William C
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear William C, Thank you for sharing your review and for staying with us recently. We are very glad to hear you found the service "impeccable" and enjoyed your time at the retreat. The Team takes great pride in delivering the best possible experience to...More

Reviewed 21 December 2017

We were treated like Royalty at the Jeff Cellar's during my Birthday Celebration! Staff Thaya and his team were so Hand's On and very Experienced full of Anticipation, hard working and full of enthuthiasm! We enjoyed dining at the Jeff Cellar which exceeded our Expectation...More

Thank Salinah A
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear Salinah A, Thank you for visiting The Banjaran recently. The team and I are delighted to read your comments and am certain your kind words will serve as further boost for the team to keep up the good job and continue to deliver memorable...More

Reviewed 21 December 2017 via mobile

My family of 4 was totalled WOWED beyond words in this exclusive paradise with its beauty, charm, efficient n friendly staff n the droolicious healthy gastronomic masterpieces made from fine quality freshest ingredients. The unique caves here-Jeffs Cellar, Crystal Cave n Steam caves were totally...More

Thank 654sheelam
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear 654sheelam, Allow me to say thank you for staying with us recently and taking the time to post this very beautiful review. We are delighted that you enjoyed your stay with us and found our service to be impeccable! Please let us know when...More

Reviewed 20 December 2017 via mobile

What an experience it was !totally out of the world!the setting was awesome-the hotsprings surrounded by limestone hills and lush green foliage.the staff was extremely polite and hands on,the food delicious,the Villas were spot on-with private pools and music.so many relaxing things to do-meditation cave,hotspring...More

Thank Rathi N
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear Rathi N, Thank you very much for staying with us recently and taking the time to post this wonderful review. THANK YOU We are delighted to hear you had a great time and look forward to welcoming you back in the not too distant...More

Reviewed 19 December 2017

We arrived very late but they waited for us to come. We stayed at the new room and it was beautiful. There was some problems like the phone couldn't call the other rooms only the reception and the handy phone couldn't call the other handy...More

Review collected in partnership with this hotel
Thank Kuaaaaan
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear Kuaaaaan, Thank you very much for staying with us recently and taking the time to post your review. We are very glad to hear you enjoyed your stay with us and look forward to welcoming you back in the not too distant future. Kindest...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$252 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$252 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
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Traveller (1409)
Room & Suite (403)
Dining (140)
Pool & Beach (111)
Amenities (66)
Business Centre & Event Rooms (1)
Questions & Answers
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Cintagreen
5 May 2018|
AnswerShow all 5 answers
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. Yes, we would recommend you to reserve first before coming so that we can relay your arrival details to our Security for vehicle clearance. On a separate note, we had sent a... More
0
Votes
Cintagreen
30 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. For guests who have chosen and reserved for our Day spa programme, it does include complimentary usage of our facilities. However for A la carte treatments, it does not include... More
0
Votes
DG0tt
8 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear DG0tt, Thank you for your inquiry. There are 2 options to get to our Retreat from Ipoh Train Station. We may arrange our hotel car at a fee and upon our car availability depending on your time schedule which you may... More
1
Vote
Room Tips
"villa, retreat, relax"
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"all villas - garden villas have bigger pools"
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"If you can go for a garden villa and for a minimum of 3 nights - expensive but no regrets"
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"Garden Villa for the space, Lakeview Villa for those on a budget"
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