Visiting after long time, used to stay at Kinta Riverfront twice/thrice a year before pandemic. The service staff was great. Breakfast is really nice and one the things we look forward every time. Service team Ricky, Ain Edmund and the rest of the crew at coffee house and the hotel was very helpful and accommodating. Was slightly upset with the room and overall cleanliness and maintenance of every part of the hotel. Understand it’s pandemic and everyone struggled but for the property to not lose guest, management needs to invest on the property and the staff as they look tired and look overwhelmed, they are all doing good job in general with the resources that they have. Overall I am still happy and will definitely come back to stay there again.
Restaurant close at 9.15pm due to no food. Notice show operation hours until 11pm. Inside our room there is a used face mask from previous customer. Call kitchen no answer at all, call receptionist ask us to call kitchen. Not helpful at all. First and last. Not recommended!!
Me and my family had a great vacay, it was an awesome trip and our first. Check In :✅ staffs were smiling and the lady that serves us welcome drink Shalina, was smiling all the way, makes us feel warm and welcome. Welcome drink was unique, sorry we forgot to take picture.... Room :So so but comfortable (need touch up) Breakfast :So so nothing to shout bout, staffs need to be friendly, even wear mask we can see from the eyes whether are they smiling or not. We coming for breakfast so need to be happy la with the greetings.... Check out :✅ smooth. Sad to leave but will definitely be back. Pool :✅ nice Overall great experience, thank you.
Ideally located near the colonial downtown area of Ipoh and along the river and heritage trail. Staff were very friendly and accommodating. Rooms have been recently renovated with updated bathroom facilities with great water pressure. Good parking and free underground parking. Area feels safe and easy access to walking trails. Food was very good and staff were helpful. Would recommend, especially for large groups. The adjacent suites were perfect for bigger families.
One of the best and still standing hotels even after the pandemic. The stay was nice, the staffs were nice and friendly espcially Mr satis who gave us a free breakfast for one since we are 3ppl and Mr karthik at the cafe was kind enough in assisting us. Only down side is that the rooms needs a little bit of touch to make more smooth. Will be returning any time soon.
The hotel was packed on 1/1/2022, but the staff were courteous n in particular need to mention Kaartik at the morning breakfast at Palong coffee house. Went out of his way to the request of dinning guests. To him it was service above self. Syabas 👍🏾
This hotel was probably lovely about 30 years ago, now its very tired and grubby. The bathroom and linen were at least clean, but the carpets were filthy and its' well overdue a refurb. Breakfast was just ok.
I can't forget the moments I spent during my stay in Kinta Riverfront Hotel last week. Even before my arrival, all necessary arrangement was made to the tip without fail. I was amazed with the arrangement that I requested even though I was not there personally. This is what I call a real hospitality, which many of us guest missing in many hotels. My arrival was made very interesting and memorable that would keep me talking and it's why I am here to pen this in this review. It wasn't the facilities or the room, it was the staffs who made our stay very pleasing. I have to mention Mr William Lew, was such a warm person who gave Kinta Riverfront a good impression. Thanks to the team, thanks to the management, thanks to Kinta Riverfront Hotel.
Ricky and team gave us a very good service, friendly and helpful. We will come again.. just food need to improve on chicken chop (chicken portion large...sauce is very little) ... Place clean and tidy .. we like so much.. thank you Mr Ricky
During our stay here, the staffs treated us nicely and warmly, the room and bathroom is really modern and sophisticated. The breakfast is perfect but the only problem regarding the F&B is I waited quite long for the pancake to arrive which is around half and a hour. Another problem is I found a few strands of hair in the corner of the toilet and the toilet hole is quite rusty. I would come back to this hotel if I'm going for trip to ipoh.