This was the first time we ended up in a hotel that we could not choose ourselves! Coming back into Malaysia from overseas, we were assigned to this hotel by the local health department. As soon as we knew the name of the hotel, we looked online and called the hotel manager, Mr Vilu to get a better idea of what to bring with us. He was very nice in answering all our questions like what type of connection did the room TV have so I could bring the correct cable to connect my laptop (HDMI btw). Being confined in a hotel room for 2 weeks is not something we had ever done before so having a laptop with internet was going to be our main activity during our confinement. The hotel provides adequate free wifi but we could also use our own internet in our phone as a hot spot (good coverage in our room). Luckily for us, we had a room with a window so we could see traffic passing by as well as mountains on the horizon and daylight! If you are a light sleeper, make sure to bring cotton balls for your ears at night as there is constant traffic on the main road nearby (we slept like babies thanks to our ear plugs). The room was clean, the beds comfortable, the water hot in the shower, the AC working perfect with a ceiling fan so can control the air flow. TV screen was nice quality LG with good sound so we could enjoy documentaries, movies from our laptop (we did not watch any of the 5 lame mainstream channels). The food was delivered to our room (another novelty for us, obliged during quarantine!) and it was surprisingly varied (mix of Malaysian and intl cuisine) and abundant enough prepared by a caterer hired by the hotel. Once a day, you can order food delivery but we never felt the need to as the standard catered food was satisfying. We could communicate easily with the hotel staff via a whatsapp group or phone and our few special requests were answered right away. Mr Vilu and the hotel staff are probably the best asset for this hotel and should we ever need an hotel room in this area, we would not hesitate to come back at the Eastana Hotel. Thank you for making our mandatory stay as comfortable and enjoyable as possible. Contrary to what we heard from other quarantined people in other parts of Malaysia about food and rooms, we have no critics about this hotel, a very good choice by the local gvt!…
I am very disappointed with the facilities of the room. The room does not equip with hair dryer and refrigerator. Beside that, the wifi connection is very weak and constant break down.However, the customer service is quite good.
This hotel is strategically located. It is next to YMCA,Dr Seenivasagam park and the famous Hindu temple in Ipoh. The main city of ipoh is only 5 min away. Courteous and friendly staff. The rate of RM85 for a standard room on Fri-Sat is considered very cheap. They provide complimentary newspaper, toiletries and drinks. Good selection of Tv channels too
Comfortable room with reasonable price. But there is problem with the power plug point. The switch can not turn on when plug in. Cant charge my phone during stay. Luckily we only stay for 1 night. Hope the management could do something with the problem. Other then the switch problem everything is good.
i took a standard room for 2. The price is cheap, but very good. Clean and very beautiful and also great hospitality. parking spot in front of hotel, so no need to walk far. The most important thing is... super fast wifi.