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US$119
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US$154
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US$181
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
- 24-hour minimum vacancy between guests
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Haven All Suite Resort, Ipoh
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 84 hotels in Ipoh
Location
Cleanliness
Service
Value
Travellers' Choice
The Haven All Suite Resort, Ipoh is set in nature – on the edge of a virgin forest and amidst the flora and fauna of a prehistoric site dating over 280 million years – yet located only 15 minutes from the city centre. It is possibly the only one in its kind anymore in the world where you can live by the primary forest and in the city at the same time. Showcasing nature at its best, this beautiful resort hotel fronts an ever-flowing lake surrounded by lush, evergreen virgin forest. The clear crisp mountain air in this pristine environment and the breathtaking views of nature are an everyday reality for guests. The Haven embodies all the convenience of modern city living, that combines the best of three worlds – quality and luxury, locational convenience and prehistoric setting. It also caters to guest of 3 generations, parents (s), child(ren) and grandparents(s).
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Room & Suite (167)167
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Badminton
Bicycle rental
Kids stay free
Parking
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Squash
Tennis court
Table tennis
Children's playground
Indoor play area for children
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Private balcony
Room service
Safe
Separate living room
Clothes rack
Iron
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Chinese, Malay
Location
Full view
Contact
Jalan Haven, Ipoh 31150 Malaysia
Getting there
Car HireSee all Ipoh car hire
1,425Reviews35Q+A100Room tips
Reviews
Traveller rating
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- 82
- 22
- 17
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Popular mentions
+1
Me and my family of 5 stayed here for 1 night on our back to KL from up north. We booked the 3 bedrooms suite with the lake view. There are many things to like about this resort. Firstly, the suite we stayed in was really impressive! Very spacious, beautifully furnished, good quality appliances, super comfortable beds, fast wifi and last but not least, the amazing view of the lake, limestone hills and the swimming pool. The 3 bedrooms suite includes 3 bathrooms; kitchen with refrigerator, microwave, coffee maker plus complimentary soft drinks, snacks and tea/coffee mixes; living area with dining table, sofa, coffee table and a big screen smart TV with multiple cable channels. There’s another TV in the master bedroom. The staff were also very friendly and attentive. Starting…
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Date of stay: December 2020
1 Helpful vote
Helpful
Response from The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh
Responded 2 weeks ago
We are glad you and your family had enjoyed your stay here at The Haven Ipoh, and had particularly liked our spacious suite, amenities, facilities and staff services. We have shared your review and feedback to our team, and we look forward to welcome you back again!
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The arriving experience was superb! Everything was great, until the next days (Christmas eve and Christmas). Guess Haven needs to improve in handling the almost full occupancy of guests. Can see most staff tried their best to accommodate, but with better management direction and skill, could still maintain a 5 star service level. Morning egg station cannot be handled more and asked us to come back to order only later as unable to cope. Breakfast on Christmas day was totally chaos and nobody is able to follow CMCO SOP, like table was not sanitised, no proper queue guidelines among guests. One thing really good was guests provided with glove as we touch on each ladle when taking buffet food. Too bad many did not use it. Room still had dust when we arrived and asked for room…
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Date of stay: December 2020
Helpful
Response from The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh
Responded 2 weeks ago
Thank you for your review and feedback, which we have shared with our team to review and improve on our operation standards. We are glad you had a good and relaxing experience here, and we look forward to welcome you back again.
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I love the hotel especially the rabbit place and the pony and stuff like that all the entertainment is all in and also I love the food and I like that the welcome drink is healthy and delicious keep going I love it thank you so much I enjoyed it bye have a good day.
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Date of stay: December 2020
Helpful
Response from The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh
Responded 3 weeks ago
Thank you for your review. We are glad you enjoyed our facilities and food here and we look forward to welcome you back again.
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There were a variety of dishes available at the buffet spread. There were excellent choices of Western food to suit every appetite. The best was turkey, The ambience was pleasing, quiet and comfortable. The service was well trained, we got good place and conversation by Jeet..................an EXCELLENT place for a family dinner
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Date of stay: December 2020
Helpful
Response from The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh
Responded 3 weeks ago
Thank you for your review. We are glad you had enjoyed the Christmas dinner here. We have shared your compliments with our team, and the entire team look forward to welcome you back again!
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Coming with family for staycation... The accommodation is big and comfortable... full of facilities... the environment is great and full of greenish... it's enjoyable and relax... Like the swimming pool. The swimming pool is so big and clean...
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Date of stay: December 2020
Helpful
Response from The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh
Responded 3 weeks ago
Thank you for your review. We are glad you and your family had a great experience here, and had enjoyed our environment and swimming pool. We look forward to welcome you and your family back again.
Read more
PRICE RANGE
US$83 - US$138 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PREMIER The Haven Ipoh
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
150
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