Hotel Excelsior Ipoh
Hotel Excelsior Jalan Sultan Abdul Jalil JALAN SULTAN ABDUL JALIL, Ipoh 30300 Malaysia
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US$47
US$38
US$47
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About
#22 of 93 hotels in Ipoh
Location
Cleanliness
Service
Value
Hotel Excelsior Ipoh is a luxurious four-star hotel and is strategically located in the heart of the vibrant city of Ipoh, Malaysia. Our hotel offers guests the perfect blend of comfort, style and convenience, making it the ideal choice for travelers looking for a truly exceptional experience.
Our hotel features 197 spacious and well-appointed rooms and suites, each tastefully designed to provide guests with the ultimate comfort and relaxation. We offer a comprehensive range of facilities and services to cater to the needs of our guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Concierge
Valet parking
Paid private parking on-site
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Executive lounge access
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Location
87Good for walkers
Grade: 87 out of 100
125Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Hotel Excelsior Jalan Sultan Abdul Jalil JALAN SULTAN ABDUL JALIL, Ipoh 30300 Malaysia
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Car HireSee all Ipoh car hire
330Reviews7Q+A68Room tips
Reviews
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The location is very good. Worth including breakfast. Walking distance to many massage parlors and amenities. Also able to walk to very good eateries nearby. Walking distance to the shopping center. looks safe to walk even in the night.
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Date of stay: September 2023
Value
Rooms
Service
Room Tip: Ask for higher floor room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is the worst hotel that I have stayed in my life. Customer service is nonexistent. They are very proud to inform that : 1) the hotel is well-known of no/extremely poor wifi connection 2) live band drumming noise will be up to 2 am as we are in the middle of town 3) very rough toilet paper 4) Poor breakfast choices 5) no hand towel. We can not relax with the noise and do any planning without wifi. This is a zero star hotel. Definitely not a 3 star as claimed by the website.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Do not book this hotel. Find another one nearby with wifi and quieter one. This has no...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shah Zainal, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded 15 Jul 2023
Dear 17wangh, We thank you for taking the time to write us your review of your stay with us. Please accept our sincere apologies for the inconveniences that you had experienced, it has never been our intention to allow our guest to experience a lacklustre stay with us at any time. The teams involved have been highlighted and will look into this to better serve our guests. Thank you once again for sharing your comments with us and we look forward to welcoming you back again should you let us have the opportunity. Take care and have an exquisite week ahead. Stay connected, Tharamarajah Thangavelu Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our group of 62 pax is delighted and satisfied with HOTEL services, meeting facilities and rooming conditions. Ensure you state your requirements clearly and specifically so that the Hotel could prep accordingly. Special thanks to the Front Office and Jeriner, Sales Manager. Keep up with service excellence.... dr CYW
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Book early and set your expectation right...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shah Zainal, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded 15 Jul 2023
Dear calvaryjayab, Such a pleasure to receive a wonderful review of your stay with us. It has been a great pleasure welcoming you to Excelsior Hotel Ipoh. Thank you for taking the time to write us this review! We are happy to hear that you had enjoyed your stay with us. We hope that you'll consider us again should you ever choose to have a relaxing retreat. We will be more than happy to welcome you back any time. Till then, take care and have an amazing week ahead. Stay connected, Tharamarajah Thangavelu Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a very convenient place to stay in Ipoh. We had to visit to help a friend. The Excelsior did the job. It was clean and tidy. Bathroom etc in good working order. Not far from the station and local restaurants. The staff were helpful. The views from our window impressive. Very good at the price.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shah Zainal, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded 15 Jul 2023
Dear Tom B, Such a pleasure to receive a wonderful review of your stay with us. It has been a great pleasure welcoming you to Excelsior Hotel Ipoh. Thank you for taking the time to write us this review! We are happy to hear that you had enjoyed your visit with us. We hope that you'll consider us again should you ever choose to have a relaxing retreat. We will be more than happy to welcome you back any time. Till then, take care and have an amazing week ahead. Stay connected, Tharamarajah Thangavelu Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fast check in. We like the soft pillows, 2 per person, and retractable clothes line. Shower did not wet floor outside. Breakfast was ok. However we were surprised that boiled eggs (hard or soft) were not available. Hand towel not available even when asked for. Walking distance to 2 highly recommended restaurants: Ipoh Tuck Kee Restaurant and Yuk Sou Hin.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from shah GSM, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded 18 Jul 2023
Dear PerryTan, Such a pleasure to receive a wonderful review of your stay with us. It has been a great pleasure welcoming you to Excelsior Hotel Ipoh. Thank you for taking the time to write us this review! We are happy to hear that you had enjoyed your visit with us. We hope that you'll consider us again should you ever choose to have a relaxing retreat. We will be more than happy to welcome you back any time. Till then, take care and have an amazing week ahead. Stay connected, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here on our way to Betong. An average stay, nothing fanciful, room was ok, decent size, but lightings are a tad dim. Breakfast spread was average but the hotel seems crowded. The location is decent as there are quite some eateries nearby within walking distance.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
JustUstwoguys wrote a review Sept 2022
Auckland Central, New Zealand201 contributions58 helpful votes
We stayed for a couple of nights. The shower was dirty with mood around the bottom of walls, we had ask for more toilet paper and towels and soap. Was a small room with a dirty window, not just on the outside but on inside. Staff were ok, but that friendly, almost got the impression they didn’t want to be there. The restaurant downstairs was nice for breakfast and the staff there were outstanding. Same about the rest.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Take your own toiletries, hard to get from the reception and also check the shower is clean...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is relatively clean for it's age. However, amenities is very basic. No face towels, basic toiletries, only 1 bottle of body wash and shampoo per room, does not have cups in toilets sink for toothbrush, etc. Breakfast was surprisingly not bad for the price of the room. Rather good spread. Wifi is definitely not high speed. In fact, I'm better off using my Digi 4G data. For those are driving, free multi level parking is provided. However, the turns can be extremely difficult for wider bodies vehicles.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For the price that I pay I could get much more. It supposed to be a mid price range hotel but you could get more else where. Can feel that the hotel should be better managed. 1. Very stiff bed with TWO very stiff pillow, it is the first hotel that I cannot sleep the whole night because the pillow was too stiff + very thick. Gave me stiff neck the next morning & ruin your day. Any hotel with experience would not give you TWO very stiff pillow, they mix 1 soft and 1 stiff pillow to cater to more people (and I search the cupboard, no other pillow) 2. I paid more for a hotel with it's own parking, but the parking was full at 8pm just because there is a function going on, was told to park after 10.30pm... 3. On 11th floor you can hear loud karaoke music from hotel ground floor (the function I supposed), that continues till almost 11pm... Who on earth would allow karaoke on ground floor lounge when it can be heard all the way up to 11th floor... I pity those that stay at lower floor. Across the road there is a food court also with loud music till 12am. 4. Cleanliness can be better, the room is not dirty but can feel it's a bit dusty 5. Expose wire next to bathroom sink 6. Though I know it is not guaranteed, it is the first time after I opt for king bed I was told because hotel is full they only have 2 single bed. Very rare for me to experience this. So in short I can't recommend this hotel to anyone. You just would get a lot more with the same price else where.…
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Melvin Jerom, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded 28 Feb 2022
Dear RYT, I regret to learn about your less-than-pleasant experience at our hotel and truly appreciate your feedback for this recent visit with us. Please accept our sincere apologies and be assured that your comments regarding the service has been conveyed to the team for immediate action, along with necessary discussion and training with the involved parties. This was not acceptable and in keeping with the service experience you should have been provided. We thank you again for highlighting this to us so we can address this shortcoming. Please let me know the next time you are visiting the hotel so I may meet you in person or if I can assist in anyway. Inspiringly yours, MELVIN FRONT OFFICE MANAGER
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room fixtures and furniture were old. The cupboard was old too. The bathroom fixtures and tiling are old too. The morning breakfast choices are limited and the papedum served was already not crispy. The food was oily with not much vegetables. The check in process was interrupted by a group of LEO club gang causing delayed check in.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$35 - US$47 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
197
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Claim Your ListingHOTEL EXCELSIOR IPOH (R̶M̶ ̶3̶1̶2̶) RM 179: UPDATED 2023 Reviews, Price Comparison and 241 Photos - Tripadvisor
Frequently Asked Questions about Hotel Excelsior Ipoh
Which popular attractions are close to Hotel Excelsior Ipoh?
Nearby attractions include D.R. Seenivasagam Park (0.3 km), Ipoh Parade Shopping Centre (0.4 km), and Church of St. Michael (0.5 km).
What are some of the property amenities at Hotel Excelsior Ipoh?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Excelsior Ipoh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Excelsior Ipoh?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Excelsior Ipoh?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Excelsior Ipoh?
Conveniently located restaurants include Yuk Sou Hin, Aun Kheng Lim Salted Chicken, and Pusing Public Seafood Restaurant, Seafood.
Does Hotel Excelsior Ipoh have airport transportation?
Yes, Hotel Excelsior Ipoh offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Excelsior Ipoh offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Excelsior Ipoh?
Many travellers enjoy visiting Gua Tambun Rock Art (6.7 km) and Tin Alley (0.9 km).
Does Hotel Excelsior Ipoh have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel Excelsior Ipoh accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.