The room was very clean and comfy to stay. Easy to check in and we dint have to wait for a longer time. The staff were very friendly and helpful. Buffet breakfast was excellent. Except for the lighting in the room was very dim. Definitely will come again. Thank you for great hospitality.
We were greeting by Mrs. Villa and she politey response to us during checking time even she look tired. My family was so happy with her. Also to the two senior door man and bellman was so nice. For us this is first time to be in Ipoh and we will come back later to enjoy our trip again at this hotel.
Service was good; staffs were warm and helpful. Unfortunately, the hotel’s age really shows through its many cracks, chips, stains and faulty power sockets. Public area like the lounge and coffee house are clean but rooms are dirty. There was still soap residue on the soap dish when we got in the room, and the grouts were moldy. The carpets looked dirty too. The pool is decent, with separate children and adult pool. Gym equipments are outdated but functioning. Breakfast spread wasn’t much but at RM15 per head I think it was fair. All in all, an okay stay but I wouldn’t come back unless the hotel gets a refurbishment or renovation.
Great location, really pleasant. All of the people are incredibly helpful and generous with their time and advice. Kindly staf and always smile. The staff are very friendly, helpful, and knowledgeable regarding places to visit in Prague. The hotel is very clean throughout, and our room was spacious with everything that we needed. Breakfast was substantial, and suited all tastes.
the sink is blocked but over all is overwhelming . the room is nice the bathroom is ok the air cond is a bit slow the tv could be add more malay and movie channels the dining menu can be more variety so ppl can have more choices of food to order
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