Impiana Hotel Ipoh
18 Jalan Sultan Nazrin Shah, Ipoh 30250 Malaysia
Lowest prices for your stay
US$53
Fully refundable before 16/06/23
US$53
US$31
Booking.comUS$39
Priceline
TravelocityUS$53
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About
#21 of 91 hotels in Ipoh
Location
Cleanliness
Service
Value
The Impiana Hotel Ipoh is the leading business hotel in Ipoh city and preferred medium sized hotel amongst local residents, tourists and international corporate because of our commitment to high international standards of service throughout the hotel. The Impiana Hotel Ipoh, Perak is ideal for both business and leisure travelers with a business club lounge, high speed connectivity, convenience store, modern banquet facilities and great eateries to suit every occasion.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Karaoke
Kids stay free
Paid public parking on-site
Car park
Wifi
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Water park offsite
Kids pool
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Chinese, Malay, Tamil
Location
57Somewhat walkable
Grade: 57 out of 100
57Restaurantswithin 1 km
5Attractionswithin 1 km
18 Jalan Sultan Nazrin Shah, Ipoh 30250 Malaysia
Getting there
Car HireSee all Ipoh car hire
131Reviews6Q+A7Room tips
Reviews
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Most Recent
Food should be improved and also the PA system. Other than that for room arrangement should not give triple bed to guests who join the coursework twin bed or twin sharing should be okay overall ok thank you
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Coffee house a bit packed when a few agencies held their programs
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 2 days ago
Dear Wanderer54334260393, Greeting from us at Impiana Hotel Ipoh! We have taken note of your comments on your overall stay and wish to apology for the inconvenience caused. We will keep improving our service from time to time and to improve on the areas highlighted for our guest satisfaction. We do appreciate your comment for our better future. We look forward to welcoming you back soon to Impiana Hotel Ipoh. Do follow us on our social media platform, @impianaipoh for latest F&B promotions. Till then, hope to see you again. Best regards, The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is good The environment is good The staff is friendly & good services Nice place Reasonable prices Swimming is good The water heater is okay Area need improvement is lift, slipper in room. Thank you
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 2 days ago
Dear Trip08373597414, Greeting from us at Impiana Hotel Ipoh! Thank you for your kind review and the rating. We are glad that you had a good stay at Impiana Hotel Ipoh. We will keep improving our service from time to time for our guest satisfaction. We do appreciate your comment for our better future. We look forward to welcoming you back soon to Impiana Hotel Ipoh. Do follow us on our social media platform, @impianaipoh for latest F&B promotions. Till then, hope to see you again. Best regards, The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I believe this was formerly the Casuarina in the 90s and 2000s. Pluses: 1. Generous sized rooms - had a king bed which was huge and bed was slightly hard (just the way I like it) 2. Refreshed room, toilet design seems outdated and stale 3. Ample parking 4. Friendly and professional front desk 5, Hot water for showering was good, even during peak hours. Rain shower was nice Minuses: 1. My room faced the next door construction site, noise was ok to be fair 2. TV channels limited to free to air and still doesn't work well 3. Aircon doesn't seem to get cold 4. Carpark is damp, slightly dark and old
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 2 days ago
Dear jer859, Thank you for taking the time to provide us with a very detailed review of your recent event experience. We have taken note of your comments on your overall stay and wish to apologies for the inconvenience caused. Rest assured, this is not our usual standards, we will continue to take the necessary steps to improve on the areas highlighted. We will keep improving our service from time to time for our guest satisfaction. We do appreciate your comment for our better future We look forward to welcoming you back soon to Impiana Hotel Ipoh. Do follow us on our social media platform, @impianaipoh for latest F&B promotions. Till then, hope to see you again. Best regards, The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is in the city centre, near to any attaction place (about 5-10min only). Easy & smooth check in process. Room are clean & spacious. Clean Bathroom with bathtub (my kids enjoyed play in bathtub). Breakfast foods are variety & delicious. TQ so much to Mrs Mastura for arranged a smooth room booking, check in & check out. Definitely will come back.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 8 Mar 2023
Dear AzfarinaA, Greetings from all of us @Impiana Hotel Ipoh. We are so happy to hear that you choose us as your stay destination at Ipoh ! We are very happy to hear that we made a good impression on you. For sure we will share this good review to Pn.Mastura. We hope to see you again soon here AzfarinaA. Should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. P/s : Thank you for your 5 bubbles ! :) xoxo Regards, The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest39117557029 wrote a review Feb 2023
The staff are very helpful especially miss mastura who help us during our event before and after. The food also very good and tasty. Just there is slight problem when calling the staff for helping for technical and sound system only. Overall is okay.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 23 Feb 2023
Dear Quest39117557029, Greetings from Impiana Hotel Ipoh! Thank you for your kind review and the EXCELLENT rating. We are glad that you had a good enjoyed of your dinner event. However we will keep improving our service from time to time on the matters above. We do appreciate your comment for our better future. We look forward to welcoming you back soon to Impiana Hotel Ipoh. Do follow us on our social media platform for latest F&B promotions. Till then, best regards. The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mobile33144425131 wrote a review Feb 2023
Thank you to the Hotel Impiana team for the tiptop service, treating us with a sweet and a friendly smile. The food served is also very delicious and beautifully decorated. Thank you Ms. Mastura for the good cooperation and wellingness tu deal with SK Perempuan Methodist Ipoh from the beginningbto the end of the ceremony. Hope, to see u again. Tq
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 8 Mar 2023
Dear Mobile33144425131, Greetings from Impiana Hotel Ipoh! Thank you for your kind review and the EXCELLENT rating. We are glad that you had a good enjoyed of your farewell event. However we will keep improving our service from time to time for guest satisfaction. Besides, we will make sure to share this good news with Pn. Mastura. :) We look forward to welcoming you back soon to Impiana Hotel Ipoh. Best regards, The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maslina A wrote a review Jan 2023
Dinner with friends that was fun with good food and a comfortable place, thank you ma'am Mastura for this deal and i will make sure that I will come here again and recommend it to my friends for booking hitea or dinner with you and also thank you to staff and management. thank you
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 22 Feb 2023
Dear maslinaa2023, Thank you for choosing us and sharing this valuable feedback & 5 bubbles. We are really appreciate your support and continued trust in our service and food after this. We will share this positive review with Ms. Mastura immediately :). Our team members will be so delighted to hear that you enjoyed and happy with your dinner event. We look forward to seeing you again soon Ms. Maslinaa2023 :) . Take care and have a good day ! Best Regard, The Management Impiana Hotel Ipoh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I choose to stay to this hotel as this place is near to my wedding place, I booked 5 rooms under sales person rate include breakfast. My friends has trouble to check in due she was given the different rate by reception. I am so busy on my big day and I received so many calls due to this trouble, I call sales person but no answer and I advise my friends to check in first and pay extra deposit but shocking me reception not taken up deposit and room chargers need to settle upon check in. Reception insist to take full payment from my guest and did not check with sales person. My experience check in to any hotel usually take extra deposit for any miscellaneous charges but not from this hotel. Miscommunication between reception and sales person but delay my guest to check in Next I call reception and ask ‘do you provide slippers in the room’? He said let me check and hang up. Means you have no idea there is slippers in the room? After few minute I call again to follow up and he said I didn’t call him and they cannot check my room number and I need to inform again I need a slippers. Buffet breakfast not much variety, we went down at 8.30am and buffet refill is very slow, not worth for RM35+ My concern is I just booked 5 rooms only why there is a problem when check in, this is 3/4 star hotel right? If I know this thing will happen I rather book online because the rate not much different, hotel should take deposit for any miscellaneous charger and reception should know basic hotel facilities…
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Normah Ahmad, Sales at Impiana Hotel Ipoh
Responded 11 Mar 2023
Salam Cik Ikaerika, Thank you for taking the time to share your review. We understand your frustration and please accept our sincerely apologize for not meeting the brand promise. We take note on every detail highlighted rest assured that we are taking steps to improving our guest stay experience. Once again, we do hope that you would consider giving us another opportunity to serve you and your guests in the future. Sincerely, Normah Ahmad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maziana k wrote a review Dec 2022
Retirement event..... Good food, excellent and friendly staff that contribute our event run smoothly and happily. Thanks mastura and impiana team during our event for your kind and helpfull to fullfill our need.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 2 Jan 2023
Dear Mazianak, Greetings from All of Us @Impiana Hotel Ipoh. Thank you for taking your time for this review & 5 bubbles 😊 ! We are so happy to hear that you chose to celebrate your event with us & delighted to hear that you had a positive experience with us at Impiana Hotel, Ipoh. It is an honor to be a part of this important day, and we will make sure to share this amazing review with Pn. Mastura. We are very happy to hear that our staff made a good impression on you. We hope to see you again soon. Should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Regards, Kuraisha Ahmad Marketing Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wanderer59129884148 wrote a review Dec 2022
Staffs are nice and friendly, the place also convenient for people to do some events, and its have superb services such as food serving and karaoke which a plus point for guest to keep booking. Recommend!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from siti ahmad, Owner at Impiana Hotel Ipoh
Responded 2 Jan 2023
Dear Wanderer59129884148, Greetings from All of Us @Impiana Hotel Ipoh. We are so happy to hear that you chose to celebrate your event with us! It is an honor to be a part of this important day, and we hope that your experience here is made even more special by the karaoke session. We are very happy to hear that we made a good impression on you. We hope to see you again soon. Should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. P/s : Thank you for your 5 bubbles ! :) xoxo Regards, Kuraisha Ahmad Marketing Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$35 - US$52 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
impiana casuarina ipoh
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
168
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Claim Your ListingIMPIANA HOTEL IPOH (R̶M̶ ̶2̶8̶1̶) RM 147: UPDATED 2023 Reviews, Price Comparison and 386 Photos - Tripadvisor
Frequently Asked Questions about Impiana Hotel Ipoh
Which popular attractions are close to Impiana Hotel Ipoh?
Nearby attractions include Tiny House Board Games Cafe (1.1 km), Ipoh Parade Shopping Centre (0.8 km), and K Box Karaoke (1.0 km).
What are some of the property amenities at Impiana Hotel Ipoh?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Impiana Hotel Ipoh?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Impiana Hotel Ipoh?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Impiana Hotel Ipoh?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Impiana Hotel Ipoh?
Conveniently located restaurants include Yuk Sou Hin, Tandoor Grill, and Healy Mac's Irish Bar and Restaurant.
Are there opportunities to exercise at Impiana Hotel Ipoh?
Yes, guests have access to a fitness centre and an adult pool during their stay.
Are any cleaning services offered at Impiana Hotel Ipoh?
Yes, dry cleaning and laundry service are offered to guests.
Does Impiana Hotel Ipoh offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Impiana Hotel Ipoh?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Are there any historical sites close to Impiana Hotel Ipoh?
Many travellers enjoy visiting Gua Tambun Rock Art (6.1 km) and Tin Alley (1.8 km).