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Impiana Hotel Ipoh

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Traveller (278)
Room & Suite (232)
Dining (87)
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Overview
  • Excellent19%
  • Very good23%
  • Average31%
  • Poor14%
  • Terrible13%
Travellers talk about
“cucur udang”(6 reviews)
“water pressure”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (583)
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All reviewscucur udangroom was spaciouswater pressurebusiness tripstrategic locationone night staypleasant stayenvironment
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131 - 135 of 554 reviews
Reviewed 7 November 2017

Hotel a bit old and need a fresh refurbishment to keep up with the new hotels available in town. The hotel pool is large and attracts families wth kids to stay at the hotel. Although the hotel location is close to town but you will...More

Review collected in partnership with this hotel
1  Thank Halim A
Management response:Responded 9 November 2017

Dear Mr Halim, Greetings from Impiana Hotel Ipoh! Thank you for taking the time to review us on TripAdvisor. We appreciate you bringing it to our attention in order to our further improvement. Herewith, we would like to inform that our hotel will be undergoing...More

Reviewed 6 November 2017

Stayed just for the weekend. Check in was super slow as only one staff manning the counter. Corridor leading to the room was very very bad, very smelly and really need to be clean or refurbished. The room was ok. still in acceptable condition. Had...More

Thank akublues
Management response:Responded 9 November 2017

Dear Guest, Greetings from Impiana Hotel Ipoh! We thank you for taking the time to provide the hotel feedback. Please accept our sincere apologies regarding the issues experienced during your stay with us. We appreciate you bringing it to our attention in order to our...More

Reviewed 22 October 2017 via mobile

We found the hotel well located. It was indeed value for money. Rooms were spacious, comfortable and clean. Breakfast was tasty with a good spread. Staff were pleasant and helpful. Indeed enjoyed the stay. Dr Beatrice, Singapore.More

Thank bnayagam
Management response:Responded 27 October 2017

Dear Dr. Beatrice, Thank you for taking the time to review us on TripAdvisor. We are delighted to know that you and your family enjoyed your stay with us. Your feedback of our hotel and services rendered has truly made our day. We look forward...More

Reviewed 13 October 2017

I understand from the staff that the hotel is in the midst of upgrading - and I think they are starting with floors 8 and 9. We have stayed at Level 6 - it was quite bad. The carpet was dirty, the wall had stains,...More

Thank Maylin A
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded 16 October 2017

Dear Guest, Greetings from Impiana Hotel Ipoh! We thank you for taking the time to provide the hotel feedback. Please accept our sincere apologies regarding the issues experienced during your stay with us. We appreciate you bringing it to our attention in order to our...More

Reviewed 10 October 2017

First impression, its a grand hotel with a nice big lobby. My children was happy running around. Entering the room, it was a bit shabby, old furniture and electrical items. TV reception very poor. Room was not cleaned properly, i can see dusts on the...More

Thank Marwani M
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded 12 October 2017

Dear Ms Marwani M, Please accept our sincere apologies regarding the issues experienced and we hope your daughter is good and well. We have shared your experience with the respective head of department and necessary actions will be taken, and we appreciate you bringing it...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$35 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Ipoh
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Family Rooms, Accessible rooms
Details
Price range
US$35 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Ipoh
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Family Rooms, Accessible rooms
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Traveller (278)
Room & Suite (232)
Dining (87)
Pool & Beach (39)
Amenities (12)
Business Centre & Event Rooms (5)
Questions & Answers
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ET_Khor
7 July 2015|
AnswerShow all 5 answers
Response from E-Fay C | Property representative |
Greetings from Impiana Hotel Ipoh! Thank you for your enquiry. We are pleased to inform that our new swimming pool is scheduled for completion early of year 2016.
0
Votes
ViCo C
7 December 2014|
AnswerShow all 10 answers
Response from E-Fay C | Property representative |
Hi ViCo C, parking bays are available in front of the hotel (within perimeter) as well as basement parking. There are no charges for parking and the hotel offers complimentary valet parking as well.
2
Votes
Room Tips
"Good customer service"
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"Nothing...."
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"Ask the help of the receptionist. They would surely help you."
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"Book online with Hotels.com, hotels.com expedia.com......the deals are incredible. I think we paid £ 23 for a..."
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