Satisfactory room area, very beautiful room decor, well maintained hygiene, very modern toilets and baths. But the air conditioner is not very cold, it takes too long to feel a little bit cold but still unsatisfactory. The bath towels provided in the toilet so smelly for both and one of them was dirty. Please note regarding this.
This is during the time of Covid-19, wth all the restrictions that result, but everything went smoothly, the room was nice, access and departure went well. We appreciated the proximity of the shopping mall (attached to the hotel). The car park was convenient, with plenty of parking space. We did not dine or have any in hotel activities, except for our nightly accomodation. Only problem we had was I was unable to turn down the airconditioner, until I realised that switching off the AC worked, but setting a higher temperature did not (We got to confirm the blankets were very warm, as was the water in the big bath tub & the shower). Given the Covid 19 SOP's, I was impressed and happy with our experience. If I had any suggestions, I might think about getting the TV connected to a "casting" option - everyone now has their own connection to internet based news or movies via their phones, and the hotel selection was limited (or add some more astro channels). Hotel WiFi worked well! Another suggestion might be extra surface space at the bathroom sink, as me and the wife had spread our bathroom products all over the limited bench top space. But we were happy with what we had!!!…
Lovely hotel to stay in Ipoh. Great customer service and location is super convenience. Situated next to Ipoh parade only. Parking is complimentary & BWM charging station is available at the hotel car park lot.
room and service is as expected. Windows are soundproof. Very quite inside room Bars well stocked Breakfast is quite a dissappointment. Swimming pool is very small and too near the lounge areas for comfort.
The building structure and design overall is unexpected as the parking lot looks very unpleasant. We were greeted by friendly staff until we checked into our room. We booked this hotel for the toilet, it is definitely the same as what shown in their photo. Unfortunately the breakfast is not too our appetite, and we couldve went for other local places for breakfast. Other than the breakfast, our overall staff is very pleasant. Would definitely come back for the room but without breakfast.
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