Love the serenity in the hotel itself, it reminds me alot of a Bali Stay. Very welcoming and helpful staff planning my Bday decoration and also a Bday Waffle! Raidah is very friendly and attentive in every way she can and make us felt so welcomed. I'd love to visit again and stay at another different room. Abit on the cons side would be the not so soundproof walls or roof as we can hear next door neighbor but their bed is good to sleep in.
Poor soundproofing of the rooms. Those in the neighbouring room, were talking loudly and occasionally shouting until past 1.00 am in the morning one night and until midnight the next. It was like they were in the room with us. Not a restful experience.
Location The hotel is located few minutes away from Ipoh town but locating it is like you are trying to explore a hidden gem along a road where the Hotel is Isolated just so that you could enjoy your stay from all those busy traffics. In another word, it is strategic where I feel I would rather stay at this kind of surrounding for my leisure staycation. Cleanliness I would give 5 out of 5. Every bit and piece if the place have been well maintained that I hardly have anything to say about when comes to cleanliness. Kudos to the team for keeping up to the cleanliness from the moment of stepping into the hotel. Room Top-notch I would say. So detailed setting as their hotel name. I have never been to Bali but my wife did before and she goes on & on about every details of the Hotel starting from the Reception till we walk into our room. It is just so Bali is what she keeps mentioning and hearing it from my wife I wouldn’t want to challenge her. We were able to secure the Superior Garden View Room which was worth every penny. With an amazing garden view + koi fish pond right beside the room, really gave us the feeling of serenity being there. Sadly, check-out time is 11am. As much we are in denial to leave early but we just have to bid goodbye to the place. Customer Service The front desk staff was very attentive, professional, and friendly. Read so much of Ida and her PR but when you experience it you so just want to click the ‘like’ button for every comment on her. So humble and down to earth person for sure. Only from her we knew we got the room for a great discount due to some last-minute cancellation (we book the room like 2hrs before check-in at a non-peak rate + with Agoda discount). Parking Ample of parking in front on the hotel. As there were limited rooms, so don’t have t worry of not getting a place to park because there is huge space to park at least few cars in front the hotel and few at the sides (road less used by public so don’t worry about safety). Food As we were vegetarian, we were unable to taste the famous Nasi Lemak and Ayam Betutu. Nevertheless, they were able to cater for us a vegetarian breakfast which was fairly nice to keep us going till our lunch break. The coffee was amazing. They wrongly added fired egg onto our Vegetarian dish which the lady who served us felt so sorry for the mistake and apologize few times. She was aware on vegetarian dishes as she claims she was surprise there was a remark of add egg in the list. So, when explained it was a miscommunication from the front desk end and she immediately did a new set of cooking instead of just removing the fried egg. Amazed with how much she really looks into customer satisfaction and sensitiveness. Thank you, Miss Chef (didn’t get the chance to ask her). Overall The team have really worked in ensuring that the entire hotel brings out the Balinese feeling from what have been explained by my wife also from my observation. Every corner has some awe moments felt looking. It is so worth the Insta Post for sure. I would give them a 5-star rating for keeping up to their standard. Just hope my next visit I will be able to enjoy the food and maybe stay much longer because 1 night is just unable to justify our stay. You just don’t want to leave the place that is for sure.…
I have always loved hotels with a personality and this one packed plenty of it! The hotel room came with beautifully carved wooden furniture. There is a lovely tree in the courtyard and the breakfast there was amazing. I had the Ayam Rendang and the Prawn Sambal and the food tasted fresh and the chicken and the prawn were so tender that it melted in my mouth. The staff was cheerful and respectful. The only little thing that bothered me a little was that the bath had lukewarm water during the evening. By the time the bathtub filled up, the water was not hot enough to enjoy it fully. The hotel is also in a very convenient place. A lot of places that we visited were within 10 mins drive from there.
The hotel concept was awesome and I felt like staying in Bali. We stayed there for 1 night and the environment was calm and peaceful. I love the interior of the room and we booked a room attached with koi pond. Detailed work !!! Since we couldn't visit Bali during this pandemic, you guys can travel to this hotel to get the feel of Bali. Staffs were really polite and friendly. They served delicious breakfast like Nasi Lemak Ayam Rendang. The room is quite pricy but really a worth visit. I felt so relaxed and enjoy my day to the maximum. Will go there again for sure !