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Kimberley Hotel Georgetown

No. 36 G-01 Jalan Sungai Ujong, George Town, Penang Island 10100 Malaysia
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Traveller (234)
Room & Suite (80)
Dining (19)

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About

#46 of 116 hotels in George Town
Location
Cleanliness
Service
Value
Kimberley Hotel is a new hide out in Georgetown, woven by the history of the city that located in Penang UNESCO Heritage side, which was renovated into a comfortable, classic stay. The contemporary and classic designed hotel holds a total of 118 rooms which are uniquely decorated with vibrant undertones and ambiance selections, adorned with fusion furniture style, reflecting the great Asian exotic culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Complimentary tea
Non-smoking hotel
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Bottled water
Clothes rack
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Indonesian, Malay and 1 more
304Reviews26Q+A45Room tips
Traveller rating
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mrblack731 wrote a review Jan 2019
Bangkok, Thailand24 contributions4 helpful votes
This is a nice hotel in the centre of Georgetown. As you enter the hotel it has a Boutique feel about it. The room we were given was a lot smaller than the 1st time my wife stayed. She booked a room advertised as discounted from the price of her 1st visit, however, the room size reflected the drop in price. This isn’t a complaint, but be aware if booking what looks like a good deal. All in all it’s in a GR8 (Great) location and it’s got comfortable rooms.
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Curiosity61630131585, Manager at Kimberley Hotel Georgetown
Responded 29 Jan 2019
Dear mrblack731, Thank you for this review. We are happy to read that you enjoyed your stay at Kimberley Hotel. We are lucky that our hotel is located the heart of Georgetown. Regarding the room, your wife booked the standard category and next category will be Deluxe room. Thank you for this review and we are looking forward to welcome you back again soon....! Cheers! "To Give The Best Accommodation Experience"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vanja O wrote a review Dec 2018
Leicester, United Kingdom17 contributions7 helpful votes
Situated in the heart of the Unesco Heritage Site, this hotel is within a walking distance from the hustling main street with all the bars, restaurants and night (and day) food stalls. Our room was small but sufficient for our needs, clean and with a comfortable queen size bed. The bathroom is rather tiny with the shower in the corner of it divided from the rest by a shower curtain, which for us was not something to moan about - one finds that kind of a layout in some European countries too. The staff were friendly, helpful and discreet. All in all, a good place to stay.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Curiosity61630131585, Manager at Kimberley Hotel Georgetown
Responded 7 Jan 2019
Dear Vanjao2014 Thank you for this review. I am happy to read that you enjoyed your stay at Kimberley Hotel.Its great to know the staff did an excellent job to assist of your needs and making sure you saw the sights of Georgetown we are so lucky to be in a perfect location to explore and of course eat the amazing local food. Thank you for this review and we are looking forward to welcome you back again soon....! Cheers! "To Give The Best Accommodation Experience"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Genia05 wrote a review Dec 2018
Singapore, Singapore80 contributions44 helpful votes
We were in Penang for just 2 nights and decided to choose a no frills hotel in a central location. This was a great find as it was located really close to a number of really great hawker stores on Kimberly street and close to the chowrasta market. The Housekeeping staff Kannan provided really good service alongside the team at reception. Overall a value for money accommodation.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Curiosity61630131585, Manager at Kimberley Hotel Georgetown
Responded 8 Jan 2019
Dear Genia05, Thank you for choosing Kimberley Hotel and for giving us time writing a wonderful review! We are glad to have you here in our home and enjoyed our location in the heart of Georgetown with walking distance to places of interest and food as well. I am happy to hear that you enjoyed the services provided by my team member, Kannan and follow by team reception. They will be truly happy to hear your kind words as we take pride in attending our guest’s needs in the best way possible. On behalf of Kimberley Hotel team, thank you and all of us look forward to welcoming you back with even better service in the near future. Cheers! " To Give The Best Accommodation Experience "
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tey C wrote a review Dec 2018
Singapore, Singapore34 contributions7 helpful votes
Stayed in the suite on the 4th floor which was comfortable and clean. Roll comes with a mini bar, fridge (not available in normal room) and a large balcony with fan and light. Very warm service especially housekeeping staff Kana who was attentive and always ready with a smile
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason200918, Manager at Kimberley Hotel Georgetown
Responded 26 Dec 2018
Hello Tey, We are glad you enjoyed our stay =) Looking forward to your next visit ! Cheers,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zia wrote a review Dec 2018
Putrajaya, Malaysia572 contributions99 helpful votes
very strategic location and a lot things to explore about and shopping etc, hotel is clean and tidy and staff is always at alert mode :) friendly and smiley. Cheaper or affordable hotel in town with good facilities. . .
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jason200918, Manager at Kimberley Hotel Georgetown
Responded 17 Dec 2018
Hello, Thank you for staying with us. We are glad you enjoy your trip and looking forward to your next visit =)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nuranio wrote a review Dec 2018
Malaysia37 contributions2 helpful votes
Hotel is in a centrally strategic location in Penang. Very close with Perangin Mall and Komtar. You can find many restaurants nearby. Stayed in the standard room which is quite small but the cleanliness and fittings is superb. Only limited parkings lot available
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason200918, Manager at Kimberley Hotel Georgetown
Responded 9 Dec 2018
Hello Nuranio, Good to hear you enjoyed your trip here, looking forward to your next visit =) Cheers,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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b19tam wrote a review Dec 2018
Praia da Pipa, RN8 contributions4 helpful votes
If something is priced cheap it's for a reason. The hotel reception is clean and to a high standard but you don't sleep in the reception area. When we checked in I asked for a quiet room. The walls were all dirty, the bed sheets were very worn, bathroom was dirty with bugs and towels so old that they were ripped. The bedroom floor was dirty and obviously had not seen hot water and detergent in years. We asked for a room change only to be shown the same standard. Basically you get what you pay for low price equals poor hygiene. The hotel rooms are also very noisy so don't expect a restful night. We had booked 4 nights and cut our stay just to leave asap.
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Norshahida S wrote a review Nov 2018
Ipoh, Malaysia10 contributions1 helpful vote
Fast check in and great location,near to mall and easy to get grab. Convenience shop just beside the hotel. Bedsheets and toilet so clean. Recommended for couples and family. Will stay again another visit 👍🏻
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason200918, Manager at Kimberley Hotel Georgetown
Responded 27 Nov 2018
Hello Norshahida, We are glad you enjoy your stay, looking forward to see you again =) Cheers,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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edmund_nicholas wrote a review Nov 2018
Singapore124 contributions28 helpful votes
Located in the heart of Georgetown. Walking distance to great local food. In fact, one of the best dim sum restaurants - Yong Pin Restaurant - is a few doors away. ( So say my Penang friends.) Great for a local breakfast. Don't take the transport from the taxi stand at the airport. They wanted to charge RM 44 but we paid Grab RM 22. Well appointed hotel with clean rooms and good wifi. Cost us S$50 a night for a room with a window. Travelling mid-week may have helped. The staff are friendly and eager to help. Just ask them for meal suggestions and they will guide you. Oh, by the way, it cost RM5-7 for Grab to run you around Georgetown.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Jason200918, Manager at Kimberley Hotel Georgetown
Responded 27 Nov 2018
Hello Edmund! We are glad you enjoy your stay, looking forward to see you again =) Cheers,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector08725116515 wrote a review Nov 2018
1 contribution3 helpful votes
Was given harsh attitude when requesting for earlier check in since we reached early. Counter staff would rather attend to paperwork than guest. One of the rooms had dirty bedsheet and the other had no towel. Totally not worth the stay even though location is good.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Jason200918, Manager at Kimberley Hotel Georgetown
Responded 14 Nov 2018
Hello, Thank you for reaching out. On behalf of the Hotel, please accept our apologies if we didn't manage to provide a good service during your stay. It was most likely that the Hotel was having high occupancy during your check-in, hence we are unable to release the rooms earlier as our housekeeping team have to make sure they clean the rooms up before we allow any new guest to check-in (Most of the guests checked-out between 12 Noon to 1pm and the standard check-in time is 2pm). Once again, we apologize if the experience was not pleasant enough and we will work on the necessary improvements. Cheers,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 81 - RM 148 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
115
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KIMBERLEY HOTEL GEORGETOWN (R̶M̶ ̶1̶6̶2̶) RM 81: See 269 Reviews, Price Comparison and 249 Photos (Penang)