TROPICS EIGHT SUITES (R̶M̶ ̶2̶0̶6̶) RM 114: See 124 Hotel Reviews, Price Comparison and 190 Photos (Penang)

Oli O wrote a review Jun 2020

Kuala Lumpur, Malaysia117 contributions140 helpful votes

Still lots of room for improvements. Noisy neighbours.

We stayed two nights 26-28 June. 1. Our room access was terminated on 27 June as they thought we stay only one night. Getting key replacement was a hassle. We waited quite long. 2. One of the reception staff deliberately gave us wrong email address for complaint. Was given xxx@tropicssuite.com instead of xxx@tropicseight.com after we said we are going to complaint about him having no eye contact at all and being no manners. 3. WiFi is totally unable to connect at room 702. Reported upon check in but nothing done to rectify the non connectivity. 4. On our second night, around 1.30am, there were loud noises came from upstairs. Guests were having party till 3am. The hotel management didn’t do anything about it. Room has no sound proof. 5. Leather sofa is a bit old with leather…

Date of stay: June 2020

3 Helpful votes

Helpful

Response from Tropics Eight Suites, General Manager at Tropics Eight Suites

Responded 19 Jul 2020

Thanks for staying with us. We appreciate your feedback! We will address this directly

Sally C wrote a review Dec 2019

Hong Kong, China109 contributions33 helpful votes

Fair and a lot to be improved

We arrived at around 2:45 and the staff there asked us to wait until three o’clock before we can get the room. We then went out for lunch and back at around 3:15. Another staff told us that we have to wait for another half an hour. The reason they gave us was the hotel was fully booked that day. However, I don’t think that is an acceptable excuse. Finally we got our room after around twenty minutes. The room is spacious and located next to the laundry and Gym. It is stated that the laundry and Gym will close at 9:00 but actually it is not and we can hear door closing and other noise as we stayed next door and the wall is thin. The bath room doors have to be fixed to avoid creaking sound. The water tap is loosen. Hopefully they will improve all these and make the hotel a better…

Date of stay: January 2020

2 Helpful votes

Helpful

Response from Tropics Eight Suites, General Manager at Tropics Eight Suites

Responded 19 Jul 2020

Thanks for staying with us. We appreciate your feedback! We will address this directly

aisha c wrote a review Dec 2019

Colombo, Sri Lanka31 contributions44 helpful votes

A very nice service apartment

Not worth the price but good place no breakfast available Far away from halal food Well kept All basic utensil no kitchenette No washing machine But good room for a family Overall I would rate 2/5 But cleanliness is good

Date of stay: December 2019

3 Helpful votes

Helpful

Response from Tropics Eight Suites, General Manager at Tropics Eight Suites

Responded 19 Jul 2020

Thanks for staying with us. We appreciate your feedback!

Angeline wrote a review Nov 2019

Jakarta, Indonesia17 contributions4 helpful votes

Great Value and Super Spacious Room

I and my partner had an amazing stay at this property. The check-in process was smooth, the people there are friendly and helpful, the room was extra spacious with complete amenities and everything we need and more. The deposit was rather high (MYR 200), but considering the type of the building and all facilities inside, I understand. We were asked to pay MYR 40 for tax during check-in, which was a bit confusing to us but we didn’t bother questioning. We got a room on the 9th floor and my room was fairly clean. A bit noisy yes as it’s located on a busy main road, but didn’t bother us at all. All 3 aircons were super cold and the hot water worked properly. The property also has a gym that is enough for us to get some workouts and inside the gym are a washing machine and a dryer…

Date of stay: November 2019

Helpful

Response from Tropics Eight Suites, General Manager at Tropics Eight Suites

Responded 19 Jul 2020

Thanks for staying with us. We appreciate your feedback! We will address this directly

PLim wrote a review Oct 2019

Singapore, Singapore5 contributions2 helpful votes

Double

The room is really large and clean. Staff waited for us to arrive and did the check in. All is well for 1 night. If only they have a bath hub will be wonderful. Walking distance to eatery and park. Will return.

Date of stay: October 2019

Helpful

Response from TropicsEight, Front Office Manager at Tropics Eight Suites

Responded 24 Oct 2019

Thanks for staying with us. We appreciate your feedback!

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Tropics Eight Suites Hotel Reviews, Penang, Malaysia

Tropics Eight Suites

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