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Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
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1,263 Reviews from our TripAdvisor Community

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There are newer reviews for Tune Hotel Downtown Penang
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Showing 1,020: English reviews
Cyberjaya, Malaysia
Reviewed 13 September 2016

We booked few rooms online. Size of these rooms were too small like 2 steps to door from bed, 1 step to bathroom. Hot water was perfect. Tune Hotel Downtown dont have there own parking so parking will be paid like if there is space so 1 rm per hour. Do remember, check-in time is 2pm and check out is...

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Helpful?
Thank Ali Shah B
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Ali Shah B, Thank you for choosing to stay at Tune Hotel downtown Penang and for taking the time to leave a review on TripAdvisor. Our rooms are space efficient but they have been designed to provide all the essentials needed for a good night's sleep.We aim to provide great value rooms in a good location at unbeatable prices....

Kuala Lumpur, Malaysia
Reviewed 12 September 2016 via mobile

Was there from 10 to 12 September 2016. As usual i would always recommend Tune Hotel to budget travellers looking for a value place to rest and sleep. Tune Hotel also has the best and strongest power shower with good temperature control. I am also very happy with some changes which we noticed during our trip this time. 1st the...

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Helpful?
Thank Dianakpg
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Dianakpg, Thank you for taking the time to provide your feedback. I am so glad that you had such an enjoyable stay with us and I am so thrilled that our staff was able to have such a wonderful impact on your time with us. We take note of your feedback about the linen. We deeply apologize for our...

Kuala Lumpur, Malaysia
Reviewed 10 September 2016 via mobile

Pro's 1.NOW, Towel and toiletries is completed, need not to add on purchased 2.NOW, iron facility provided at lobby.really appreciated! 3.Prayer room and water dispenser at good condition at lobby Con's 1.Still No Tv, an issue who need sounds in the room 2.Stains in glass wall at shower space need some help 3.Wifi is crucial for cubical room especially foreigner....

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Helpful?
Thank kirana
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear kirana, Thanks for the great review.Tune Hotels is all about great value, a good night sleep in a 5 star bed, power showers, location and a clean environment. We have recently upgraded our reservation system and now provide more choices for our travelers. Of course, based on demand, our prices are changing but please be reassured that when you...

Kajang, Malaysia
Reviewed 7 September 2016 via mobile

I love visited penang,and tune hotel always my first choice. Quick check in and clean room. Although the bedroom is quite small but it is still comfortable for me, my husband and our daughter. I've spent only rm8 per night during tunehotel sale in august. Complete with toileteries and aircond! Cant wait for next promo.

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Helpful?
Thank Ms Aini S
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Ms Aini S, Thank you for the great review. I am delighted to read that you have enjoyed your stay with us; our main aim is to provide great value rooms in a good location at unbeatable prices. Once again thank you for taking the time to provide us with your feedback and when your plans bring you back...

Leeds, United Kingdom
Reviewed 29 August 2016

The rooms are basic, but comfortable and clean. The location is excellent, you can walk into town easily or catch buses nearby. The staff are extremely friendly and helpful, advising on where things are, what to see, where to catch buses and local prices. The only things that could be improved are the Wi-fi and noise levels from outside. Definitely...

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Helpful?
Thank DanC82
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear DanC82, Thank you for the great review. I am delighted to read that you have enjoyed your stay with us; our main aim is to provide great value rooms in a good location at unbeatable prices. It gives us immense joy to know you had a wonderful experience and that the encounters you had with some of our staff...

Melbourne, Australia
Reviewed 23 August 2016

This Tune Hotel HAS DROPPED STANDARDS DRAMATICALLY SINCE PREVIOUS STAYS .Pillows and mattress had extensive blood stains and the premises is generally shabby . Distance from end of toilet to wall in our room was 30cm. ..have to sit sideways .Prices have been increased substantially and Tune ,with tiny rooms and add ons is no longer good value.

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Helpful?
Thank Joseph505
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Hi Joseph505 Thank you for sharing with us your thoughts about our service during your recent stay in Penang. We would welcome the opportunity to speak with you directly about your experience, which would assist greatly in avoiding such occurrences in the future. Please contact us directly at rahim.karim@tunehotels.com. Thank you again for your honest reply and we look forward...

Samut Prakan Province, Thailand
Reviewed 5 August 2016

10 mins walk from Komtar. Lobby is on the 2nd floor. There is a convenience store at the ground floor. Friendly staff, The room were too small but but still ok. Room is pretty clean and bed's quality is as good as claimed.

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Helpful?
Thank Noom_Chaiyote
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Noom_Chaiyote. Thank you for the great review. I am delighted to read that you have enjoyed your stay with us; our main aim is to provide great value rooms in a good location at unbeatable prices.Our rooms are space efficient but we provide all the necessary essentials for a good night's sleep, including high quality spring mattresses (similar to...

Colombo, Sri Lanka
Reviewed 4 August 2016

We stayed at this hotel just one night.The hotel room was extremely clean, bed linen and the wash rooms was very clean.Since it was just one nights stay we could not explore the hotel much. but overall it seemed a good budget hotel.

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Helpful?
Thank nurazeek
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear nurazeek,Thanks for the review. We are happy to find that you have enjoyed your stay with us. Our main aim is to provide great value rooms in a good location at unbeatable prices. Thank you for giving us the privilege to serve you. We look forward to many opportunities in the near future to welcome you back again and...

Kuala Lumpur, Malaysia
Reviewed 2 August 2016

Excellent location. 7/11 right below means convenient access to midnight snacks and breakfast. Starbucks down the road too. They have no extra pillows nor towels, be aware. I slept in a double bed with 3 pax. No TV, so don't expect Tune to be the type of hotel to lounge about in during the day... go sight seeing! VERY narrow...

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Helpful?
Thank Krystabel
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Dear, Thank you for the review.Our rooms are space efficient but we provide all the necessary essentials for a good night's sleep, including high quality spring mattresses (similar to those used by 5-star hotels) and attached power shower in every room. We assure you that we have looked into the problems highlighted and taken the necessary remedial action to rectify...

Reviewed 30 July 2016 via mobile

The staff were nice, if I asked for help, they gave it. I needed to ask though, like to go down for wifi code, which was a bit silly. My room wasn't clean really, I had a much better experience in Hotel Of Journey Hostel- that was clean and helpful, warm and welcoming. Pretty much sums up what the budget...

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Helpful?
Thank lorna s
1rahimkarim, Manager at Tune Hotel Downtown Penang, responded to this review

Hi lorna s, Thank you for your feedback. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hospitality services. Please contact me personally at rahim.karim@tunehotels.com to discuss this with you further. Best...

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Official Description (provided by the hotel)
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 

Additional Information about Tune Hotel Downtown Penang

Address: 100 Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Price Range: RM85 - RM138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang George Town
Hotel Style:
#4 Best Value Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Tune Hotel Downtown Penang staff and other travellers.
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Questions? Get answers from Tune Hotel Downtown Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book through booking.com. at check in mention your room requirements. They offer best of what is available.”
 of 5 bubbles M_Payal_D, 11 Nov 2016 | Read review
“Always go for the rooms with windows. Windowless rooms may have a musty or mouldy quality.”
 of 5 bubbles Phalaina, 20 Sep 2016 | Read review
“dont go form 9th floor, all small rooms but with Queen size bed”
 of 5 bubbles alishahb, 12 Sep 2016 | Read review
“Ask for a room facing away from the main road.”
 of 5 bubbles DanC82, 29 Aug 2016 | Read review
“Shop around for far better value.”
 of 5 bubbles Joseph505, 23 Aug 2016 | Read review
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