Everything good especially swimming pool..the supervisor of swimming pool so good manner and very helpful .. location the middle of town...easy to fine food..many privilege around the hotel..all staf so good and friendly.
From the moment we checked in, the service was 5 star. The staff are friendly, courteous, extremely helpful, and very professional. We had a Premium twin on the 8th floor, which appeared new. Very comfortable and spacious. The pool deck was a comfortable place to chill often with a nice breeze to keep cool. Nizam, one of the pool guards, is an interesting chap to speak to and very informative. Food and drink can be taken up to the pool deck (no glass, please). The gym on the same level was well equipped, and often, I had the place to myself. Housekeeping was very efficient with a high standard and not intrusive. They were happy to return when convenient. The new owners have embarked on a major refurbishment of all locations, hence our room looking new. We stayed for 14 nights and loved every minute of it. Great location, you can walk to most areas of George Town and Grab so easy to go further. This is our 8th hotel so far on our epic world tour, and by far, the best. So much so we have decided to return at the end of Feb for 3 weeks and again in April. There is no doubt later in the year also. It felt like a home to us, and we had become part of their family. There are communal laundry facilities near the car parking exit for a small charge, but reception can offer a professional laundry service for individual items if required. The hotel doesn't have a restaurant, but there is a rooftop bar 'Attic 23' with food available and a great view of the surrounding area. A very big thank you to Ika, front office manager, for making it such a wonderful stay and arranging future dates in a 'Classic Suite'. Lee and Loraine Meadows 2goRogue. (not a vacation but a second life)…
Stayed here for one night. The hotel lives up to its luxury name. Deluxe room was beautiful and very comfortable. Enjoyed a dip in the pool too. Staff friendly and helpful. A hotel gem in Georgetown..
The Granite Hotel in Geargetown on island of Penang, Mylasia was excellent. The staff were very likable, friendly, and courteous! Our room was clean, spacious and showers had great, warm water pressure. Housekeeping staff were friendly and nice. Wonderful amenities in room that included an express coffee maker! Found the vertical automatic parking garage impressive with very friendly ground staff to help you use it. Also, one staff member (valet/concierge) secured a cab (07:30) for an early, medical appointment which reduced our stress. Special thank you again to him!!! He was such a pleasant man and we got to know him well. We highly recommend this hotel!!!
Room was really nice and super spacious with very comfortable amenities. Pool was nice but could do with a few more lounges as I think there were only 4 from memory and a couple of times they were already taken, but still enjoyed ourselves. Being able to order a drink by the pool would also be a ++ but these are only minor details, overalll really enjoyed our stay
very good location in georgetown, very comfortable and clean room, great view from the room, excellent service and very accommodating, the pool is unique, there is currently no restaurant in the hotel but there are more than enough delicious restaurants or street food around, the main bus station is only 2 minutes away where you can go everywhere, just a perfect stay
We enjoyed and have plan to stay again. Very clean and the staff was taking care and assist us. The car park was really admires because most of foreign countries have that space less car park, quit are memoriable experience.
Very pleasant stay . Room is amazing me and my wife had a good time . It was great . Located perfectly to all the attractions in Penang . Overall the stay and the hotel was great . Clean , spacious and most importantly friendly staffs
I just want to say what a wonderful 10 days stay we had at the Luxury Granite Hotel.... The views are amazing from the the bedroom and up on the 14th floor the beautiful infinity pool.... lovely fibre optic lights on the ceiling which are lit up at night.... The staff are very helpful and friendly they helped us organise our trip to the orangutan sanctuary on the mainland... The hotel is very beautiful and the rooms are very luxurious with beautiful ensuite bathrooms and very comfortable beds... The hotel is very central and only a 10-minute walk from Chinatown and Little India and all the street art ...also 5-minute walk to air-conditioned malls with restaurants and shopping facilities... also opposite is the main bus station. I would thoroughly recommend this hotel but I was very disappointed that it did not have a restaurant... I hear I believe they are planning to put a restaurant and a spa in the near future which will make this hotel an excellent place to stay ...Christine…
The experience of this hotel is so good,Especially the front desk worker IKA，She is very warm and friendly, which has brought me a very good experience in this stay.The staff in the lobby were very patient to help us deliver our luggage to our room. The pool was great.
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