Summer Tree Hotel Penang
47 reviews
#69 of 126 Hotels in George Town
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52 Rangoon Road, George Town, Penang Island 10400 Malaysia
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About
#69 of 126 hotels in George Town
Location
Cleanliness
Service
Value
See why so many travellers make Summer Tree Hotel Penang their hotel of choice when visiting George Town. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
The rooms offer air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Summer Tree Hotel Penang features 24 hour front desk, baggage storage, and newspaper. Guests arriving by vehicle have access to free parking.
Nearby landmarks such as Nagore Square (0.2 mi) and Old Protestant Cemetery (0.3 mi) make Summer Tree Hotel Penang a great place to stay when visiting George Town.
If you’re looking for a cafe, consider a visit to China House, Mews Cafe, or The Mugshot Cafe, which are all conveniently located a short distance from Summer Tree Hotel Penang.
Best of all, Summer Tree Hotel Penang makes it easy to experience some great George Town attractions like Penang Botanical Gardens, which is a popular garden.
We’re sure you’ll enjoy your stay at Summer Tree Hotel Penang as you experience all of the things George Town has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Vending machine
Baggage storage
Newspaper
24-hour front desk
Laundry service
Self-serve laundry
Secured parking
Wifi
Non-smoking hotel
Shared kitchen
Shared lounge / TV area
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Room features
Air conditioning
Housekeeping
Bottled water
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Indonesian, Malay and 1 more
Location
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90Good for walkers
Grade: 90 out of 100
144Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
47Reviews6Q+A3Room tips
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Popular mentions
+1
The staff is nice and understanding, allowing us to check in early. The room is surprisingly quite spacious, with basic amenities that suits me enough. Clean bedsheet but pillow should be changed, aircon and fridge are in good condition. Broken lift is the only thing that hinders me from giving 5 star rating, it takes quite long with just one lift used. Basic breakfast meal, just for quick bite. Location is perfect, great hawker centre and restaurant around, pharmacy and convenience store is only 5 minutes walking too. I wonder if it's really a 2 star hotel, because it feels like 3 star for me based on my experience.
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Date of stay: January 2020Trip type: Travelled with family
Helpful
Response from STHPENANG, Manager at Summer Tree Hotel Penang
Responded 14 Jan 2020
Dear ChanS , Thank you very much for your very kind message and feedback, much appreciated. Your positive feedback will be pass to all concern and surely will motivate them, including me to continue to work hard in serving our guests better day after day. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests. Thank you very much for your support and recommendation. We all look forward to welcome you back to Summer Tree Hotel Penang in near future. Harris Scully Operation Manager
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First room we stayed the ac did not work and we got locked in bathroom as it was broken. Asked for both to be repaired only for it not to be. They moved us to a second room only for the noise of the television from the room above to blast thru the ceiling. The insulation is terrible and all noise from hallways and above comes thru. No soap or shampoo is given in either room and our second room sheets had various stains! Honestly this place is located no where you want to be in Georgetown and these guys seem to be running on a tight budget with your comfort apparently treated as an annoyance to staff.
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from STHPENANG, Manager at Summer Tree Hotel Penang
Responded 14 Jan 2020
Dear D9052lCmarcuss , Thank you for taking time to share your staying experience with us. Firstly, I am truly sorry to hear of the shortfall you encountered with room condition. I wish to assure you that this is not the level of Summer Tree Hotel excellence we strive to achieve. Please accept my sincerest apologies. However, please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement. Once again, thank you so much for your valuable feedback which help us to improve our services. We sincerely hope that we would have the opportunity in welcoming you back again. Harris Scully Operation Manager
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The room was nice. The bed was comfortable but whatever you do, refuse to stay in room 613. It is next to maintenance room and the sound of pump at nights is so loud you can't sleep at all! It pumped from a few times in a minutes to every few seconds!
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Date of stay: December 2019Trip type: Travelled with friends
Helpful
Response from STHPENANG, Manager at Summer Tree Hotel Penang
Responded 28 Dec 2019
Dear Caroline, Greetings From Summer Tree Hotel Penang. Thank you for taking the time to tell us about your experience at Summer Tree Hotel Penang. Please accept my apologies that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Summer Tree Hotel Penang, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The Management.
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+1
Booked 4rooms for 2notes. Check in was fast. All done within 10mins. Rooms has window and all are ok. Sheets and pillow case are fresh but has old stains. Toiletries - very basic, only got shower gel and shower cap. There is water (hot & cold water) dispenser, snack vending machine, local snacks, coffee, at lobby. Breakfast cost RM15/pax. We didnt go for it as food was very basic. We get more from outside street food breakfast. Parking - there is 78rooms and only 22parking lot available. Overall, very good value for money. Everyone has a good stay
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Date of stay: December 2019Trip type: Travelled with family
Helpful
Response from STHPENANG, Manager at Summer Tree Hotel Penang
Responded 23 Dec 2019
Dear AdeGan , Thank you very much for your very kind message and feedback, much appreciated. Your positive feedback will be pass to all concern and surely will motivate them, including me to continue to work hard in serving our guests better day after day. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests. Thank you very much for your support and recommendation. We all look forward to welcome you back to Summer Tree Hotel Penang in near future. Have a fantastic New Year ahead. The Management
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Stayed here recently for just a short while. It is clean and comfortable though basic. If you want to search for food, you will have to walk a bit. There are a few eateries nearby but they don’t have much food selections.
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Date of stay: December 2019Trip type: Travelled solo
Helpful
Response from STHPENANG, Manager at Summer Tree Hotel Penang
Responded 15 Dec 2019
Dear Minato86, Many thanks for choosing to stay at the Summer Tree Hotel. It is always a pleasure to hear from a satisfied guest and we are glad that we lived up to your expectations. It would be a pleasure to have you visit us again and we look forward to welcoming you back. The Management
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PRICE RANGE
US$25 - US$35 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
78
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Claim Your Listing Frequently Asked Questions about Summer Tree Hotel Penang
Which popular attractions are close to Summer Tree Hotel Penang?
Nearby attractions include Nagore Square (0.4 km), Ghee Hiang (0.3 km), and New World Park (0.3 km).
What are some of the property amenities at Summer Tree Hotel Penang?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Is parking available at Summer Tree Hotel Penang?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Summer Tree Hotel Penang?
Conveniently located restaurants include What the Duck Restaurant Penang, Kraffmen, and SiTigun.
Are any cleaning services offered at Summer Tree Hotel Penang?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Summer Tree Hotel Penang?
The staff speaks multiple languages, including English, Chinese, Thai, Indonesian, and Malay.
Are there any historical sites close to Summer Tree Hotel Penang?
Many travellers enjoy visiting Armenian Street (1.3 km), George Town (1.4 km), and Cheong Fatt Tze - The Blue Mansion (1.2 km).
Is Summer Tree Hotel Penang accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.