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348, Chulia St, George Town, Penang Island 10200 Malaysia
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Traveller (181)
Room & Suite (25)
Dining (11)

About

#16 of 240 B&Bs / Inns in George Town
Location
Cleanliness
Service
Value
Whether you crave stunning spaces or intimate places, [tien] offers both in abundance. Blending quirky twists of unique culture and boutique luxury, we offer opulent open spaces to relax and share good times with friends, while our extraordinary roof bar and a pool are the perfect place to host truly unforgettable events.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Car hire
Baggage storage
Concierge
Private check-in / check-out
Street parking
Wifi
Plunge pool
Complimentary welcome drink
Taxi service
Non-smoking hotel
Outdoor furniture
Shared kitchen
Shared lounge / TV area
Sun terrace
First aid kit
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Bottled water
Clothes rack
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, Chinese, Malay
90Reviews1Q+A10Room tips
Traveller rating
  • 67
  • 15
  • 6
  • 1
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Departure61220218114 wrote a review Jan 2023
4 contributions3 helpful votes
Great little boutique hotel on Chulia Street, near hawker stands, great bakeries, bus stops, 7-11, street art, and many of the interesting historical sites in Georgetown. The first night we arrived, the hotel manager suggested a street food vendor just a few blocks away and it was amazing! As were the other restaurants he recommended. One evening he took us to a new restaurant just opened by the hotel- the food there was fantastic too. Coffee, tea, and water refills were available right down the hall. The room (2nd floor) was great, and we easily took the bus to Penang Hill, Batu Ferrenghi, Komtar and other locations around the island. One of the best parts - a large outdoor terrace, away from the street, where you could enjoy your morning coffee (or tea).
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Make sure you communicate with hotel staff about your arrival time in advance, the front door is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Annabella S wrote a review Nov 2022
1 helpful vote
amazing stay! didnt expect everything turns out the way it is.. the room are clean , the staff are very helpfull and reliable and they really take great care of you and your needs , i will deffinetly come back and stay here again.. this has been my fav hotel all over penang.. thank you so much for all the staff there dor helping me during my stay
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anika R wrote a review Nov 2022
1 contribution1 helpful vote
We really loved our stay! Favourite three things: the staff, the location, the most comfy bed ever. The staff was so kind and showed us around Georgetown and took us out for food. You do not find that kind of hospitality often. Honestly, I really recommend this great hotel - you will not regret it!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Tien Hotel Residence, Marketing at Tien Hotel
Responded 28 Nov 2022
Dear Ms Anika, thank you for the good compliment and glad that you enjoy your stay here with us. Its been a pleasure to us having you and your partner with us. Looking forward to seeing you again if you coming back to Penang.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moodyrice wrote a review Nov 2022
Kuala Lumpur, Malaysia11 contributions1 helpful vote
+1
Loved this unassuming little hotel residence! Location: Along Chulia Street, next door to two great Nyonya cafes: Moh Teng Pheow Nyonya Koay & Canteen known for its Nyonya kuihs, and Yee Keng Cafe, known for its combination of Nyonya and Hainanese food. Family Mart and other convenience stores are just a walk away, as are the famous bars and restaurants along Love Lane and Chulia Street. Hawker food choices are also all within walking distance. Rooms / Facilities: The modern and beautifully designed rooms are very comfortable, snug, and functional. The bed was very comfortable and as I was upgraded to a king room it felt super luxurious and decadent. It's the first time I have been in rooms fully kitted with Samsung curved screens so my viewing experience was very enjoyable. The 3rd floor was incredibly peaceful. Sometimes, I could hear the music from the nearby bars, but once I switched on the TV, I was in my world. I liked that the TVs were smart and you could access the internet or your networks such as Netflix or even wetv in addition to the local TV and radio channels available. The room was also fitted with a hairdryer and ample sockets for electrical items. Tien provided unlimited brewed coffee and tea at their pantry on the second floor. There is also a huge fridge on the second floor where I was able to store some food and drinks and cutlery and plates for your use. I did not get a chance to try out the mini-plunge pool which together with the rest of the rooftop is accessible 24 hrs. Every now and then I loved being able to pop out and take in the fresh air, and check the weather and temperature before I decided to step out. I enjoyed having my lunch in the dining area on the 2nd floor just before checking out. Redho, the manager, was very hospitable, made me a welcome drink, and showed me to my room, helping me with my luggage, even though I arrived after 11 pm. He also reached out to me to check if everything was ok and on my checkout times. Parking: For those with their cars, the premise does not have parking. Nevertheless, there is an alley just next door where public parking can be arranged for RM8/day and someone is watching over the cars throughout the day and the night. Something to note: the residence is a two-floor premise, with rooms on the 2nd and 3rd floor. If you do not like to walk upstairs or if you have a lot of luggage, then this may be a challenge or you should pick rooms on the 2nd floor. As hot water, coffee, tea, and fridge facilities are in the pantry, these are not provided in the rooms so you would need to pop down for refills or pack a thermos with you (which I did). Cups, plates, and cutlery are provided which I could bring back to the room to use.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
Room Tip: Access to all rooms is via stairs only. 2nd-floor courtyard rooms are the biggest. 3rd-floor...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sunshine64167376620 wrote a review Nov 2022
This hotel is located in the bar and restaurant area and is situated across the junction a pub that plays loud music with strong beats until 1:30am. Do not stay there if you want to have a quiet place. Also, there’s no front desk and late visitors may ring the bell. On the first night of my stay, someone rang the bell 5 times after 1:30am. I ended up having to move because of the lack of sleep. When I whatsapped the staff (who was the only one with a WhatsApp number; the other contact, who’s the manager, is only accessible by a local phone number, and there was not a phone in the room or anywhere in the hotel that could be used), the response was slow, because the hotel was short staffed and the on-the-ground staff had to cover a couple of properties and seemed overworked. When that staff told me to meet the manager the next afternoon as she would be there, I found that she was NOT there at all after I had waited for 20 minutes. When I finally checked out and got back my deposit of MYR100 (by the way this was the only property out of the 3 hotels I stayed in Penang that asked for a deposit), I wasn’t repaid the few MYR I paid for the govt tax for the next couple of nights. I did manage to get a refund of the remaining nights, but in the process the manager was slow in her response as if she didn’t care or want to address my questions. To be fair, the hardware and location of this hotel is great, but with so many options out there, do think twice before you book this hotel.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dreamer788651 wrote a review Nov 2022
1 contribution
I loved it! The pool on the rooftop is really cozy. The rooms are modern, clean and very beautiful! Definitely worth it & 100% recommended. It is located in the city center, there are loads of restaurants nearby.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fazdli Hazmi wrote a review Sep 2022
1 contribution1 helpful vote
+1
Room is clean! Small cozy boutique hotel , lots of instagrammable spot inside and nearby Chulia Hawker Street. Easy access for foods within walking distance. Nearby parking area. Suitable for couples.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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rachman wrote a review Apr 2022
5 contributions2 helpful votes
Another great trip to Penang made all the more amazing by the hospitality of Atawan, Priya and the team at Tien. As far as boutique hotels go, there’s no other hotel that offer these cool vibes at such good value. Special mention for the in-shower bluetooth speaker, huge outdoor 24 hour terraces and free flow coffee. Simply amazing.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Best to contact the hotel ahead of time to make check-in arrangements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jaime K wrote a review Jan 2022
Puchong, Malaysia97 contributions91 helpful votes
Nice little boutique hotel located at Chulia Street. Very convenient to all the street food, cafes and massage parlour. Less than 1km walk to little India and Armenian Street. Room was clean and comfortable and soundprofing of the hotel is very good. But the room do not have fridge, the fridge is outside at the pantry and shared with all guests. Coffee machine available and u can refil ur own water bottle. The hotel do not have own parking space but u can park at uncle car park at RM6 per day. The parking is first come first serve basis. Highly recommended this hotel.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Manuel V wrote a review Jan 2021
Dubai, United Arab Emirates57 contributions78 helpful votes
I visited the hotel for the new year and it was a great experience. We had the suite and it was very comfortable, well decorated, and it included a small living room and a yard. The hotel is beautifully decorated and is located in a great location: a half block from the nice places to have brunch, 2 blocks from the best Dim Sums in town, 1 block from the bars and restaurants area, and just a few blocks from the Art Street.
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Date of stay: December 2020
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$69 - US$103 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
12
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TIEN HOTEL (R̶M̶ ̶5̶2̶4̶) RM 302: UPDATED 2023 Reviews, Price Comparison and 200 Photos (Penang) - Tripadvisor

Frequently Asked Questions about Tien Hotel
Which popular attractions are close to Tien Hotel?
Nearby attractions include Street Art in George Town (0.4 km), Asia Camera Museum (0.4 km), and George Town (0.4 km).
What are some of the property amenities at Tien Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and laundry service.
Which room amenities are available at Tien Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Tien Hotel?
Guests can enjoy a lounge and a free welcome drink during their stay.
Is parking available at Tien Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Tien Hotel?
Conveniently located restaurants include The Loft - Love Lane, Kebaya Dining Room, and Junk Cafe.
Are there opportunities to exercise at Tien Hotel?
Yes, guests have access to an outdoor pool during their stay.
Which languages are spoken by the staff at Tien Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Tien Hotel?
Many travellers enjoy visiting George Town (0.4 km), Armenian Street (0.4 km), and Cheong Fatt Tze - The Blue Mansion (0.3 km).