The Prestige Hotel
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8 Gat Lebuh Gereja, George Town, Penang Island 10300 Malaysia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (145)
Dining (45)
Travel safe during COVID-19
A note from The Prestige Hotel
Updated 09/09/20
About
#12 of 125 hotels in George Town
Location
Cleanliness
Service
Value
The Prestige Hotel is a 5-star luxury homegrown hospitality label located in the heart of the Georgetown UNESCO world heritage site. Inspired by its colonial Victorian heritage, it welcomes the urbane traveler to a magical contemporized colonial scene, with 162 rooms, an all-day dining outlet, an arcade with a mix of retail outlets, event spaces and a rooftop infinity pool. 25 minutes away from Penang International Airport, within walking distance to Penang’s cultural hotspots and popular gourmet finds, together with Prestige’ bespoke hospitality, The Prestige Hotel brings local inspiration to life for intrepid world travelers seeking to experience local charm at its best. It is the perfect designer living space for the busy business executive and the contemporary world traveler of today.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Children's television networks
Highchairs available
Paid public parking nearby
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Wine / champagne
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
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Good to know
Languages Spoken
Chinese, Malay, Tamil
Location
Full view
100Great for walkers
Grade: 100 out of 100
175Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Contact
8 Gat Lebuh Gereja, George Town, Penang Island 10300 Malaysia
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190Reviews17Q+A14Room tips
Reviews
Traveller rating
- 145
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Popular mentions
Overall my stay was excellent and you want to come back again and again. My room was well prepared before arrival. At this time of Covid-19, I prefer to have my breakfast in room, and each day i will be advise (via mobile) of the menu for breakfast without fail.
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Date of stay: February 2021Trip type: Travelled on business
Value
Location
Service
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded yesterday
Dear Vacation301322 Thank you so much for staying with us and glad that you enjoyed the in room breakfast as well. We hope to see you again soon and stay safe. Regards, Melvin Ooi General Manager
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+1
Only one night stay at Premier Deluxe Room gives me full memorable memories. The room size is big enough. I like the concept of the hotel and room is luxury modern style. Its located in the center of the town and close to all the attractions and amenities within walking distance. The facilities is good and the staffs also friendly. For welcoming drink and breakfast, this hotel different with other hotel cause we have variety menu and we can choose menu which ever we like. For honeymoon couple, it would suggest to take this type of room. Overall, this hotel is lovely.
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Date of stay: February 2021
Value
Cleanliness
Service
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded yesterday
Dear iyana89 Thank you so much for your wonderful review and it was our pleasure to have you staying with us. We are looking forward to your visit again hopefully soon. Regards, Melvin Ooi General Manager
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+1
For the price, the experience of staying in this hotel has got nothing to shout about. Lacks a wow factor and everything just seem fine. If you are looking to stay at a decent hotel in penang island and have a good night sleep, this hotel is ideal as they provide ample parking space and it has a quiet surrounding. The sound proofing of the room is a little disappointing. During pandemic, basic SOP is followed. However, payment of deposit by credit card worries me a little as upon checkout, no mention about deposit whatsoever. The room is clean and aircond is cold. Wifi and tv channels is also adequate. Would have loved a little more wow factor to stay here again.
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 11 Jan 2021
Dear siokjin Thank you so much for sharing your stay experience with us . Pertaining to the credit card imprint upon check in, the amount will auto release by the bank in within a month and we would like to apologize for the inconvenience caused. We hope to see you again soon and stay safe. Regards, Melvin Ooi General Manager
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We booked a stay here over the 2021 new year period in a Premier Deluxe room. This room is about 452 sq.ft., so it’s a good size but have some quirky bits of design, that you will either love or hate. The main design is the shower which is a glass cubicle in almost the centre of the room, encased in a gilded cage. You can draw some screens down on the inside for modesty reasons, depending on your preference. The rest of the bathroom is open to the room as well, there are no separate walls, except for the water closet which has its own concealed space beside the main entrance door. This means it is away from the sink and the shower, which is outside. Convenient or not, I leave it to you to decide. It must be said that the toiletries provided were excellent. The sink and pantry counter is combined and long, stretching across one wall. However despite the counter length, there is only one sink, which is a shame, when there is so much counter space. The fridge and safe are located in cabinets below the counter. The drawers are stored with the cups/saucers and laundry materials. A coffee machine is also provided as well as a kettle. Items in the fridge and the coffee and tea are complimentary and are replenished daily which is a good thing. The main drawback of the room is the lack of a concealed cabinet or drawers to store clothing. There is an open rack to hang some clothes in front of the shower cubicle, but very few hangers. Not easy if you have to stay a few days and keep the bulk of your clothes in the bag due to lack of space. This could be an easy fix for the hotel, just put in a cabinet. There is a flat screen television mounted on the wall with some channels but the size of the television is a bit small compared to the size of the room. Complimentary wi-fi is provided with good speed, and plenty of power points throughout the room for charging your devices. The bed is great but the mattress is a bit hard, not the soft type, but perhaps this is subject to personal taste. All in all the room was modern and clean, housekeeping generally good, only the design elements are subjective. As said before, you will either love it or hate it. For the hotel in general, the location is good, smack dab in the heritage area of Penang, and close to the ferry terminal and clan jetties. Another good point is the availability of car parking on the 1st floor of the hotel which is complimentary and no extra charge. The facilities of the hotel are not quite 5-star standard, there is a small plunge pool on the rooftop, with a view over the Church Street jetty and the channel to the mainland, as well as a gymnasium. On the ground floor, the reception lobby is small, and the restaurant called the Glassroom is located next to the reception. The rest of the ground floor is taken up by shops or restaurants like San Francisco Coffee. Because the hotel is long and narrow, the typical floor is arranged with rooms along both sides of the corridor in a barrack like manner, the front units facing Church Street and the back units facing the the next door building. While the cleanliness of the room itself was fine, we noticed that the corridor was not vacuumed as thoroughly as the rooms. Also guests who ordered room service left their plates in the corridor, and this was not removed sometimes for 24 hours by the staff. This detracted a bit from the luxury feel of the hotel at times. We noticed the same thing in the reception lobby. Overall the hotel was offering good rates for the period we stayed. From the other reviews on here, the hotel does get good reviews, so perhaps we are being overly critical. Still deserves 4-stars.…
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Date of stay: December 2020
Rooms
Location
Service
Room Tip: Face the front
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7 Helpful votes1 Repost
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 4 Jan 2021
Dear Jadamros Thank you so much for your thorough review and your stay experiences with us. We hope to welcome you back again should your travels bring you back to Penang sometime soon. Regards, Melvin Ooi General Manager
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Centrally located hotel, close to all the attractions and amenities. We stayed here for 2 days in December 2020. We got connecting room, every convenient for us as family. Allow Grab food ordering. Car parking is on 1st floor, within the building. Only thing to improve is the concierge services, needed to be more welcomed.
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Date of stay: December 2020
Value
Location
Service
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 31 Dec 2020
Dear Kamal_8190 Thank you for your kind review as well as the highlights of the concierge services . We look forward to the opportunity of welcoming you back to the hotel in the near future. Regards, Melvin Ooi General Manager
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PRICE RANGE
US$64 - US$123 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
162
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Claim Your Listing Frequently Asked Questions about The Prestige Hotel
Which popular attractions are close to The Prestige Hotel?
Nearby attractions include Pinang Peranakan Mansion (0.2 km), Wonderfood Museum Penang (0.2 km), and Queen Street (0.5 km).
What are some of the property amenities at The Prestige Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Prestige Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prestige Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Prestige Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to The Prestige Hotel?
Conveniently located restaurants include Two Frenchies Cafe Bistrot, Bistro Tang, and Kota Dine & Coffee.
Are there opportunities to exercise at The Prestige Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Prestige Hotel have an airport shuttle?
Yes, The Prestige Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Prestige Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Prestige Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Prestige Hotel?
The staff speaks multiple languages, including Chinese, Malay, and Tamil.