The Prestige Hotel
8 Gat Lebuh Gereja, George Town, Penang Island 10300 Malaysia
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Room & Suite (160)
Dining (49)
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About
#13 of 145 hotels in George Town
Location
Cleanliness
Service
Value
Travellers' Choice
The Prestige Hotel is a premium homegrown hospitality label located in the heart of the Georgetown UNESCO world heritage site. Inspired by its colonial Victorian heritage, it welcomes the urbane traveler to a magical contemporized colonial scene, with 162 rooms, an all-day dining outlet, an arcade with a mix of retail outlets, event spaces and a rooftop infinity pool. 25 minutes away from Penang International Airport, within walking distance to Penang’s cultural hotspots and popular gourmet finds, together with Prestige’ bespoke hospitality, The Prestige Hotel brings local inspiration to life for intrepid world travelers seeking to experience local charm at its best. It is the perfect designer living space for the busy business executive and the contemporary world traveler of today.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Children's television networks
Highchairs available
Electric vehicle charging station
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Saltwater pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Wine / champagne
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Chinese, Malay, Tamil
Location
98Great for walkers
Grade: 98 out of 100
199Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
8 Gat Lebuh Gereja, George Town, Penang Island 10300 Malaysia
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315Reviews19Q+A37Room tips
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In all over a nice comfy hotel. Some customers praised their service, which is welcoming and helpful. Others praised the breakfast, which I disagree. Low quality of food and variety is served compared to other Marriott luxury hotel brands. Kind of a huge gap here. Another big disappointment was my room 226 (30.09.-03.10.2023) The suers left a very bad smell in the room, especially when the toilet door was kept open when I left the room and on return after a couple of hours, you’ve got a really intense bad odor. I strongly advised the hotel to fix that on my check out. For the price payed the service is equivalent others need to be improved or lower the standard of the hotel to 3 Star. Attractions and food / bars are within 15min walking range.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded yesterday
Dear Flyhead Thank you for taking the time to share your stay experience with us. Your feedback about our services is truly motivating for our team, and we trust that you will also find other aspects of our offerings equally delightful, including our welcome drink of your choice , well-stocked minibar with daily restocking, and premium on-demand movie selection. Please be assured that we have promptly taken action by temporarily closing the room you stayed in for thorough inspection. We look forward to welcoming you back for another visit in the near future. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel staff are among the most gracious you will find anywhere. Very helpful and courteous. The hotel itself is first rate with large comfortable rooms. It is a beautiful blend of eastern sensitivities and modern western design. Among the staff look out for front desk manager Zain, Also Fareez, Jeeva and Sunil.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 6 days ago
Dear Scenic67632854768, Thank you very much for sharing your stay experience with us! I really appreciate your kind words, they're so motivating! I'll make sure to pass on your compliments to the team and we hope to see you again soon. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Situated within close proximity to everything, the staff here have been very accommodating from start to finish. The rooms are nice, the breakfast buffet also offered a lovely spread and the f&b staff were genuinely attentive. We loved our stay here and a big thank you to everyone.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 1 week ago
Dear nadia_izzy, Thank you very much for staying with us and belated congratulations on your anniversary once more. We hope to see you again in the near future. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked online for 2 single beds by accident and didn't want to make a fuss by changing rooms after I checked in, and after showering, I was worried my baby wouldn't be able to survive the night with a hole in the middle, but after I went down to the reception knowing I would be trouble, without hesitation, they changed the room for me, I was so thankful and happy. Staffers are really kind and helpful, breakfast was a blast as well, don't forget to order the croffle, it's amazing. Location is strategic, parking is convenient, they have like an East and west wing thing going on which is really convenient. PS. Room might not be suitable for 2 straight friends, Room is too romantic, hahaha
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 2 weeks ago
Dear Resort17051499143 Thank you so much for choosing to stay with us and for enjoying the many aspects of our hotel. We hope you had a good experience. We look forward to welcoming you back soon. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I loved staying at the Prestige Hotel. The rooms are bright and spotless, the staff are polite, dedicated and always eager to help. The hotel is a short walk from lots of good restaurants. We look forward to coming back!
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 2 weeks ago
Dear AndrewMatt Thank you very much for sharing your stay experience with us! I really appreciate your kind words, they're so motivating! All of us here are looking forward to see you again soon. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here over 2 trips in this past couple of weeks with friends and family. The stand-out was the staff throughout. Whether wait staff at the restaurant, reception or housekeeping, excellent is the word we would best use to describe them. The location of the hotel is superb too. Perhaps the room carpets need to have stains removed. I stayed in 3 different rooms and saw my friend’s room too. All rooms had some light staining here and there. Otherwise, housekeeping does a really good job with cleanliness. Rooms are good sized and beds are comfortable. Best part - it is super quiet at night. Perfect for a wonderful sleep.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 3 weeks ago
Dear Flyn1170 Thank you for graciously sharing your delightful stay experience with us, and we have taken note of your observations regarding some light stains on the very light grey carpet in the room. We hope to see you again soon. Regards Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This an amazing hotel. Near to the pier n walking distance to plenty of eateries around. The rooms are nice n very study. Breakfast was good n most important service from the concierge, check in counters, cafes n housekeeping are all amazing . Smiling n very helpful. Love this hotel. Will be back again
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 4 weeks ago
Dear joanneliu Thank you for sharing your wonderful stay experience and savoring the many aspects of your time here. We look forward to welcoming you back in the future. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a foreign tourist coming to Penang, I ordered something online through Lazada but eventually the parcel didn’t arrive anyway. One of the friendly staff Atiqah assisted me to make the phone call and she’s not only being patient to me but also very helpful by providing so many possible solutions just to support me to get the parcel. For this and all others warm welcome from the team, I truly appreciated and I believed that it’s because of their great management from the leadership which empowered the wonderful team members to provide customers around the world an unforgettable journey staying at The Prestige Hotel in Penang. I will definitely recommend friends and family to stay at The Prestige for any occasion of travel to Penang.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 20 Aug 2023
Dear Jeovene C Thank you for the prefect rating and recommendation . You are learning the Penang language quickly- Penang Lang ( Penangite) . I greatly appreciate your kind words, they are truly encouraging to us and i will ensure that your compliments are passed along to Atiqah . We hope to see you again should your travel brings you back to Penang next time. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed 4 nites. My kids stayed in a deluxe twin room while we stayed in their Loft suite. Rooms were spotless & very cosy. We have staff coming to clean our rooms TWICE a day. All drinks & snacks in the pantry are always top up daily and it’s free!! A great thank you to manager, Mr Iqmal who attended to us, making our our check-in so smooth and also attending to my husband’s enquiries on Penang attractions. I had messaged hotel earlier, telling them of my husband’s birthday & they had a fruit platter & 2 slices of cake waiting for us in our Loft suite when we arrived. On his actual birth day, hotel sent another 2 slices of cakes to our room AND all staff in lobby wished him Happy Birthday. For breakfast, we were spoilt for choice on their Breakfast buffet Menu. We are very satisfied with all Prestige Hotel staff, who are very friendly and also ALWAYS there when we need them!!…
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 7 Aug 2023
Dear Sue-Samad Thank you so much for sharing such wonderful stay experience with us and we hope to see you again soon. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second time at this hotel. Location is good, easy to get to attractions by grab or on foot. The staff here are genuine and will always try their best. Housekeeping is fantastic and attentive. We were a family of 3 and housekeeping always provided enough towels for us, something that even some established 5 star hotels that we have been to failed to do. Bed is comfortable and air conditioning is nice and cold. Always nice to come back to the room with strong air conditioning under the hot Penang weather. Pool is small and gets really crowded quickly, on the days we were there. The view from the pool is fantastic though, with the occasional view of cruises docked by the pier. Overall a recommended hotel when visiting Penang.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melvin Ooi, General Manager at The Prestige Hotel
Responded 30 Jul 2023
Dear jasperho Thank you for so much for sharing your stay experience and recommendation . We are looking forward to your visit again soon. Regards, Melvin Ooi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$117 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
162
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Claim Your ListingTHE PRESTIGE HOTEL (R̶M̶ ̶5̶6̶7̶) RM 472: UPDATED 2023 Reviews, Price Comparison and 672 Photos (Penang) - Tripadvisor
Frequently Asked Questions about The Prestige Hotel
Which popular attractions are close to The Prestige Hotel?
Nearby attractions include Pinang Peranakan Mansion (0.2 km), Wonderfood Museum Penang (0.2 km), and Queen Street (0.5 km).
What are some of the property amenities at The Prestige Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Prestige Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prestige Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Prestige Hotel?
Yes, free parking, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Prestige Hotel?
Conveniently located restaurants include Over & Above, Two Frenchies Cafe Bistrot, and Kota Dine & Coffee.
Are there opportunities to exercise at The Prestige Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Prestige Hotel have airport transportation?
Yes, The Prestige Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Prestige Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Prestige Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Prestige Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.